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  • State of the Market
    Dec. 21, 2023

    Driving software utilization is one of the biggest challenges that organizations face in their digital transformation journeys. With the proliferation of multiple software tools, end users’ problems have compounded. To address these challenges and meet organizational…
  • Sep. 11, 2023

    Enterprises are increasingly evolving into digital-first businesses to remain competitive and future-ready. However, realizing value from digital transformation efforts can prove challenging when users lack the necessary training and resources to effectively utilize new technologies. In…
  • Viewpoint
    Feb. 26, 2024

    Digital transformation extends beyond merely adopting new technologies or redesigning workflows and processes. It is important to ensure that the workforce is engaged from the outset and equipped with the necessary guidance to facilitate seamless interaction…
  • Innovation Watch
    March 03, 2026

    As enterprises accelerate AI adoption, managing and retrieving high-dimensional data has become an essential capability. Organizations are increasingly complementing and augmenting traditional databases with vector data platforms purpose-built to store and query embeddings generated through AI…
  • State of the Market
    Feb. 25, 2021

    The pandemic has brought with it multiple challenges for organizations as well as service providers. The economic crisis associated with the pandemic and the need to rapidly adapt to a new remote working environment has affected…
  • Provider Compendium
    Feb. 12, 2021

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This…
  • PEAK Matrix®
    Jan. 19, 2021

    The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a steady rate in 2019 but experienced short-term disruption due to COVID-19 in 2020. While on the one hand, the pandemic impacted contract renewals and large-scale…
  • State of the Market
    Dec. 16, 2022

    With advances in technology, enterprises are looking to upskill and reskill their workforce at scale. To serve this need, providers have come up with solutions such as Learning Experience Platforms (LXPs) – user-centric learning software that…
  • State of the Market
    Nov. 30, 2022

    Organizations undergoing digital transformation journeys are increasingly employing Digital Adoption Platforms (DAPs) to improve business processes and gain competitive advantage. DAP solutions enable enterprises to navigate new technologies and provide impeccable customer and employee experiences. This…
  • Viewpoint
    March 22, 2023

    The ongoing wave of digital transformation has led to the introduction of new platforms and software, creating a complex environment of applications for users that negatively impacts both user experience and productivity. Organizations must consider technology…
  • PEAK Matrix®
    Sep. 22, 2022

    In a hybrid world, the L&D function has an important role to play in engaging employees and improving employee experience. Today, organizations realize there is no one-size-fits-all approach to learning, and learning efforts need to be…
  • Provider Compendium
    Nov. 07, 2022

    The Learning Experience Platform (LXP) Provider Profile Compendium 2023 is a companion to Everest Group’s recently published Learning Experience Platform (LXP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2022 report. In this compendium, we provide…
  • Provider Compendium
    Oct. 26, 2023

    Digital Adoption Platforms (DAP) Provider Compendium 2023 – Update is a companion to Everest Group’s recently published Digital Adoption Platforms (DAP) PEAK Matrix® Assessment 2023. The compendium provides comprehensive and fact-based snapshots of 20 DAP providers.…
  • PEAK Matrix®
    Sep. 01, 2022

    Digital Adoption Platforms (DAPs) play a vital role in enabling digital transformation for organizations globally. The year 2021 was eventful for the DAP market, with enterprises looking for solutions to meet the demand for new technologies…
  • Provider Compendium
    Oct. 14, 2022

    Digital Adoption Platform (DAP) – Technology Provider Profile Compendium 2023 is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Provider Landscape 2022 report. The compendium provides comprehensive…
  • Viewpoint
    July 01, 2022

    The number of enterprises undertaking digital transformation has surged in the aftermath of the pandemic. Organizations have been forced to rethink their strategic priorities and have realized that traditional or legacy business models pose an existential threat.…
  • Viewpoint
    June 10, 2022

    With rapid advances in technology, organizations globally are feeling the urgency to upskill and reskill their workforce at scale. However, as they undertake this uphill task, organizations are realizing that their traditional learning systems are inadequate…
  • Pinnacle Model®
    Dec. 21, 2021

    The demand-supply gap for next-generation IT services skills has been a huge talking point for enterprises over the past few years. It is evident that the persistent skills shortage has only been exacerbated by an increasing…
  • State of the Market
    Nov. 12, 2021

    The learning services market is undergoing a significant transformation, which is expected to continue over the next few years, due to pandemic-induced challenges, a changing workforce, and the rapid pace of technology adoption. There is an…
  • State of the Market
    Dec. 08, 2021

    Since the onset of the pandemic, many companies have hopped on to the digital transformation bandwagon to address pandemic-related challenges and sustain their operations. This has further reinforced the role of Digital Adoption Platforms (DAPs) in…

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