PEAK Matrix® (82) Provider Compendium (63) State of the Market (14) Thematic Report (4)

Africa (1) Agentic AI (24) AI infrastructure (4) AI platforms (4) AIOps (1) Analytics (11) Annuities (6) Artificial intelligence (AI) (17) Benefits (7) BPaaS (1) Build-Operate-Transfer (BOT) (2) Business case/ROI (1) Business intelligence (BI) (3) Business Process Outsourcing (BPO) (4) Cards & payments (11) Centers of Excellence (COE) (2) Central & Eastern Europe (6) Central America & Caribbean (1) Commercial banking (10) Consumer preferences & behaviors (2) Consumer/retail banking (1) Contact center operations (5) Contact Center-as-a-Service (CCaaS) (4) Conversational AI (2) Culture (1) Customer experience management (CXM) (21) Customer feedback & satisfaction (CSAT, NPS, CES) (2) Customer insights & analytics (1) Data engineering (4) Data integration (2) Data management (4) Digital experience platforms (2) East Asia (1) Employee engagement (1) Employer of Record (EOR) (1) Enterprise applications (6) Finance & accounting (25) Finance operations (1) Financial Crime & Compliance (FCC) (1) Financial planning & analysis (FP&A) (21) Fintech (2) Generative AI (GenAI) (20) Gig/contractor (1) Global Business Services (GBS) (3) Global Capability Center (GCC) (2) Global Engineering Center (GEC) (1) HRTech (1) Human Resources (HR) (1) Impact sourcing (2) India (5) Innovation (2) Insurance Third-party Administrators (TPA) (6) Intelligent Document Processing (IDP) (14) IT application development (4) IT application management & support (AMS) (4) IT applications (7) IT modernization (10) Lending (3) Life insurance (8) Management reporting (2) Marketing (4) Mid-market (7) Middle East (6) North America (8) Offshore Development Center (ODC) (1) Order-to-cash (O2C/OTC) (23) Outsourcing process (2) Outsourcing strategy (1) Payroll (1) Private capital/PE (3) Process automation platforms (33) Process intelligence (3) Process orchestration (2) Procure-to-pay (P2P/PTP) (12) Procurement (9) Procurement operations (5) ProcureTech (3) Property & casualty insurance (2) Record-to-report (R2R/RTR) (21) Requisition to PO (2) Retirements & pensions (6) Revenue Cycle Management (RCM) (1) SalesTech (2) Self-service & chatbots (2) Service Integration and Management (SIAM) (8) Shared services (1) Skills (1) Source to Contract (S2C) (7) Source to Pay (S2P) (7) South America (3) Southeast Asia (5) Spend management & analytics (1) Strategic sourcing (2) Sustainability (1) Talent management (8) Technology architecture (2) The Philippines (1) Transformation (6) Transition of services (2) Western Europe (6)

3 Story Software (3SS) (2) 3i Infotech Ltd. (6) 3Pillar Global (4) 4L Data Intelligence (2) Abbott Laboratories (48) ABBYY (34) AccelData (2) Accenture (835) Access Healthcare (18) Accion Labs (2) Achievers (14) ActionIQ (4) Acuity Knowledge Partners (2) Adecco (3) Adobe (43) ADP (108) AgileOne (39) Agilisium (2) Agilyx (2) Aiden AI (2) Airbase (2) Aivo (7) Akabot (2) Akkodis (3) Alexander Mann Solutions (41) Alight Solutions (40) Allegis Global Solutions (72) Allscripts (3) Alorica (50) ALTEN (23) Alterra (2) Altimetrik (3) Altran (14) Amazon Web Services (AWS) (79) AML RightSource (3) AMN Healthcare (50) Amperity (5) Amway (6) Analytics players (2) Anomalo (2) Anthropic (5) Antworks (19) ANZ (2) Aon Hewitt (15) Apexon (9) Appcast (2) Appian (75) AppLearn (7) AppNavi (11) Apromore (14) Apto.ai (2) Apty (11) Aquanima (24) Arctic Wolf (3) ARIS (2) Arise (15) Ascendion (2) AscentHR (3) Aspect (2) Aspire Systems (103) Assembled (4) AstraZeneca (13) AT&T (18) Ataccama (2) Atento (37) Atos (331) AuraQuantic (2) Australian Government (2) Automation Anywhere (50) AutomationEdge (20) Auxis (3) Avaamo (15) Avaloq (2) Avature (3) Avira Digital (2) AVL (11) Azure service providers (2) Backbase (2) BambooHR (6) BASF (4) Beamery (4) Beeline (11) Beghou Consulting (2) Bertrandt (14) BeyondTrust (2) BI Worldwide (10) Bigeye (2) BillingPlatform (2) Billtrust (2) Bioclinica (8) BIPO (2) Birlasoft (142) Bloomreach (9) BlueSnap (2) BlueVoyant (2) Borealis (5) Boston Consulting Group (2) Brainnet (9) Bridgei2i (11) BridgeVMS (2) Brightmark (2) Brillio (85) Bristol-Myers Squibb (13) Broadcom (6) Broadridge (2) BT Global Services (10) C3.ai (3) C5i (2) Calabrio (2) Capgemini (746) Capita (115) Capita Resourcing (12) Carbios (2) Carester (2) CASK NX (2) Castor (14) CCI Global (2) Celonis (30) CenturyLink (3) Ceridian (11) CGI (239) CGS (5) Chain IQ (3) Change Healthcare (14) Charles Taylor (3) Check Point (2) CHETU (4) Chime (2) CI&T (2) Cielo (33) Cigniti (35) Ciklum (2) Cisco (4) Citius Tech (19) Cloud Hyperscalers (6) Cloud4C (4) CloudPay (22) Cloudreach (9) Coforge (143) Cogneesol (15) Cognizant (864) Computacenter (30) Comsys (2) Concentrix (184) Conduent (216) Conexis (2) Conexus Solutions (2) Connecting-Expertise (2) Connext Global (3) Content Guru (2) Convergys (25) Corbus (4) Corcentric (4) CoreSource (2) Cornerstone Guide (3) Corvel (2) Council of the European Union (2) Covance (11) Covenir (6) Cprime (2) Crawford (3) Creatio (6) Cross Country Healthcare (18) Crossfuze (2) CrowdStrike (6) Crownpeak (3) CSS Corp (18) Customer 360 (4) Cybage (20) CyberArk (3) Cyclone Robotics (5) Cyient (36) Cytel (3) Daffodil Software Pvt Ltd (4) Daimler Truck North America (2) DataArt (5) Databuck (2) Dataiku (3) Datakitchen (2) Datamatics (143) DataZymes (2) Dayforce (4) DCM Operations (2) Decisions (4) Decube (2) Deel (2) Deloitte (245) Delve Health (9) Dexian (2) Digitide (3) DirectSkills (2) DMI (15) Dow (2) DQ Labs (2) Dragon Sourcing (3) Druid AI (6) Duck Creek (3) DXC Technology (550) E3 Lithium (2) Eastman (2) eClerx (9) eClinicalHealth (6) EdgeVerve (39) Eightfold .ai (4) eInfochips (2) Electra Vehicles (2) ELEVATE (2) Eli Lilly & Co (12) Ema (6) Ema Unlimited (3) Emagia (2) Emids (26) Encora (3) Endevis (5) Engage2Excel (28) EPAM (177) Ephesoft (3) Eqip (9) Equinor (2) ERT (4) eSentire (2) ESIS (2) Etech (3) European Union (EU) (2) Evalueserve (2) Everflow (6) Eviden (2) EvoluteIQ (8) Exela Technologies (133) EXL (363) Expel (2) EY (93) FinAdvantage (2) Finastra (7) Findem (2) Fircroft (7) Firstsource (115) FIS (41) Fiserv (9) Five9 (2) FlentisPRO (2) Flexera (2) Fortinet (2) Fortra (2) Fractal Analytics (5) Fujitsu (117) FUTUROOT (2) G-Cube Solutions (4) G24 Power Limited (2) Gainwell Technologies (3) Gallagher Bassett (3) GAVS Technologies (57) Gem (2) Genesys (4) GeneXus (2) Genpact (478) Geometric Results (12) GEP (53) GFT (76) GlaxoSmithKline (17) Global Battery Alliance (GBA) (2) GlobalLogic (5) Globant (4) Google (12) Google cloud Next (2) Google cloud platform (26) Google Data & Analytics (3) Government of Chile (2) Government of the Democratic Republic of the Congo (DRC) (2) GP Strategies (5) Gr8 People (2) Grazitti Interactive (2) Greenhouse (2) Growfin (2) Guidant Global (14) Guidehouse (3) Guidewire Services (2) Gyde (2) H2o.ai (2) HALO Group (6) Happiest Minds (96) Harman DTS (4) Hays (64) HCL DRYiCE (6) HCLSoftware (5) HCLTech (160) Heliatek GmbH (2) Helmsman (2) HelpHero (4) Helppier (3) Heraeus Remloy (2) Hexaware (168) HGS (95) High5 (2) HighRadius (2) Hire Velocity (14) hireEZ (3) hireHQ (2) Hitachi Digital Services (5) HSO (2) HTC Global services (6) Hudson RPO (38) Hueman RPO (12) Hycamite (2) HyperScience (13) HyProMag (2) IBM (634) iCIMS (2) Icreon (2) iGrafx (2) Ikarus (3) Iluka Resources (2) ImageSource (2) ImpactQA (2) Incedo Inc (2) Indegene (30) Indexnine Technologies (2) Indium Software (2) Infinite BrassRing (2) Infinite Computer Solutions (4) Infogain (41) Infomate (2) Infopro Learning (5) Informatica (5) Infostretch (7) Infosys (818) Infosys Finacle (2) Infrrd (12) inMorphis (2) Innominds (32) Innova Solutions (7) Innovation Group (9) Inspira (3) Inspiro (2) Inspirus (2) Intel (2) Intellect Design Arena (5) Intellias (2) Internal Revenue Service (IRS) (2) International Energy Agency (IEA) (2) inverbis (2) IPG (2) IQ Backoffice (3) IQVIA (53) isolved (2) Itransition (2) Ivanti (2) Jacada (9) Jade Global (4) Jimo (2) Jobvite (2) Joget (2) Johnson & Johnson (10) Joveo (2) KANINI (2) Kellton Tech Solutions (2) KellyOCG (67) KinetixHR (3) Kissflow (2) KnowledgeLake (3) Kofax (23) Konecta (3) Konverso (7) Kore.ai (19) Korn Ferry RPO (10) KPMG (67) Kyndryl (16) L&T Technology Services (16) Laiye (3) LambdaTest (2) Lana Labs (6) Lancesoft (2) LatentView Analytics (4) Learning Tribes (5) Lemon Learning (2) Lenovo (3) LevelUP (3) Lever (2) Links International (2) LogicSource (3) Logpickr (6) LTI (237) LTIMindtree (13) LTTS (2) Lynas Rare Earths (2) LyondellBasell (3) Lysis Operations (2) Lyzr (2) Madison PG (8) Magnit (4) Majorel (22) MapRecruit.ai (3) MarketStar (2) MathCo (2) Matrix (2) MBO Partners (2) McKinsey & Company (2) McLarens (2) Medidata Solutions (19) MedTech (3) Mendix (3) Mercans (2) Merck & Co (9) MFX (6) Microland (83) Microsoft (27) Microsoft Azure (48) Microsoft Dynamics (5) Microsoft Modern Workplace (5) Microsoft Power Apps (2) Mindtree (128) mindzie (2) Minerals Security Partnership (MSP) (2) Minit (6) Mkango Resources (2) Mobile Reach (2) Monte Carlo (2) Moody’s Analytics (2) Movate (2) MP Materials (2) Mphasis (448) mpmX (2) MPS Interactive (5) Mu Sigma (17) Multiplier (2) Mura Technology (2) myInvenio (7) myMeta (2) MYND Integrated Solutions (4) N-iX (2) Nagarro (2) Narwal (2) NASSCOM (6) NC-Vision (2) Neeyamo (54) Neo Performance Materials (2) Neo Tangent (2) Ness Digital Engineering (2) Neurealm (4) Neutrinos (4) Newgen (2) Newired (11) Newo.ai (2) NewRocket (2) Newton Talent (3) Nexdigm (6) NICE (43) NIIT (6) Nimbus (2) Nintex (33) Nitrobox (2) Nividous (4) Nous Infosystems (3) Novartis (15) Novo Nordisk (16) NTT DATA (508) NVIDIA (4) O.C. Tanner (10) ObvioHealth (8) Okta (2) Omega Healthcare (33) Omilia (10) Omnicom Group (2) OneReach.ai (6) OnProcess Technology (12) OpenAI (3) OpenText (6) Opptly.ai (2) Optum (85) Oracle (78) Oracle Guided Learning (3) Orange Business Services (38) Orby AI (2) Organisation for Economic Co-operation and Development (OECD) (2) Orion Innovation (5) Orion Novotus (3) OutSystems (3) Oxford PV (Oxford Photovoltaics Ltd) (2) PAFnow (4) Palo Alto Networks (4) Papaya Global (2) Parascript (7) Parexel (8) Patra Corp (16) Pega (67) Pega custom applications (2) Pegasystems (8) Pendo (2) Pentafon (4) PeopleScout (38) Peopleware (2) Persistent Systems (126) Personify (3) Pfizer (16) Phenom (4) Pierpoint (11) Ping Identity (2) PIXID (2) Planit (2) Plastic Energy (2) Plat4mation (2) PMA Companies (3) Pointzi (3) Pontoon Solutions (48) Porsche (2) PrincetonOne (2) PRO Unlimited (2) Probe Group (2) ProcDNA (2) process.science (2) Processifier (2) ProcureAbility (3) ProHance (2) Prosperix (2) Proxverse (2) PSG Global Solutions (2) PureCycle (2) Puzzle Data (2) PwC (90) QAD (2) qBotica (2) QBurst (2) QPR Software (11) Quadient (2) Qualdo (2) Qualitest (2) QualityKiosk (2) QualiZeal (2) Quantafuel (2) Quantiphi (3) Quantzig (2) Quatrro BSS (3) QX Global (3) R Systems (3) Rackspace Technology (6) Radancy (2) Raindrop (3) Ramco (18) Randstad Digital (2) Randstad Sourceright (68) Rapid7 (3) Raytheon Professional Services (4) Red Canary (2) Redwood Materials (2) Relevance AI (2) Remote (3) ReSource Pro (15) Resource Solutions (30) Rezolve.ai (2) RightData (2) Rippling (3) Roche (9) Rossum (12) RRD (3) RSM Global (3) S/4HANA (5) SABIC (4) Sagility (2) SailPoint (2) SAIO (2) Salesforce (105) SAP (68) SAP Ariba (2) SAP Signavio (2) Sasken (16) SD Worx (32) Secoda (2) SecureWorks (2) Sedgwick (4) SeekOut (2) Sense (3) SentinelOne (2) ServiceNow (43) SESTEK (4) Sevenstep (40) ShiftWise Flex (2) Shortways (2) Sidetrade (2) Siemens (8) Sifflet (2) SimpleVMS (2) SimplifyVMS (2) Sitecore (16) SLK, an Altimetrik company (3) SmartDreamers (2) SmartRecruiters (3) SODA (2) SoftCo (2) Softdel (2) Softomotive (13) Softtek (65) Software AG (10) Solvay (2) Sonata Software (52) Sophos (2) Sopra Steria (70) Soroco (2) SoundHound AI (4) SplashBI (2) Sprinklr (5) Sprint (2) SS&C Blue Prism (23) Standard Lithium (2) STARTEK (34) Stefanini (121) Subscript (2) Sutherland Global Services (257) Sykes (23) Symphony Talent (2) Synertrade (2) Synq (2) Syntel (109) T-Systems (55) Talent Solutions TAPFIN (ManpowerGroup) (10) TalentNet (2) TalentRecruit (2) Tanium (2) TaskUs (12) Tata Communications (29) TCS (861) Tech Mahindra (698) Telefonica (10) Teleperformance (170) Telm.ai (2) Telstra (8) TELUS Digital (5) TELUS International (42) TEMENOS (20) TestCrew (2) TestingXperts (2) The Learning Factor (4) THREAD (9) Tiger Analytics (2) Tinubu Innoveo (3) TMF Group (47) TMJ (3) TO THE NEW (2) Toyota (2) Transcom (41) Trinity Life Sciences (2) Trio Workforce Solutions (2) TTEC (77) TTS (2) Tungsten Automation (8) U.S. Department of Defense (DoD) (2) U.S. Department of Energy (DOE) (2) U.S. Department of State (2) U.S. Department of the Treasury (2) U.S. International Trade Commission (USITC) (2) Ubiquity (4) UiPath (71) UJET (2) UKG (3) Unaric Guide (2) Unilever (2) Uniphore (12) Unisys (129) United Nations Conference on Trade and Development (UNCTAD) (2) UnitedHealth Care (2) UnitedLayer (2) Unqork (8) UpFlux (2) Userlane (11) Usetiful (2) UST (209) UST Global (4) UST SmartOps (3) ValueMomentum (4) Veeva CRM (3) Veeva Development Cloud (3) Veeva Systems (30) Verizon (9) Virtusa (300) Visionary RCM (12) Visionet (3) VNDLY (7) Vodafone (6) VVDN Technologies (5) WalkMe (10) Webhelp (49) Whatfix (14) Willis Towers Watson (6) Wilson (40) Wipro (817) WNS (342) Workday (11) Workforce Logiq (10) WorkFusion (28) Writer Business Services (3) XBP Global (8) Xceedance (27) Xebia (10) Yoh Services (28) Zalaris (44) Zayzoon (3) Zensar (191) Zip (3) Zoho Creator (5) ZS (22)

Agentic and Process Automation Application Services Artificial Intelligence (AI) Banking and Financial Services Intelligent Operations Banking and Financial Services IT Catalyst™ Cloud and Infrastructure Services Customer Experience Management CX Excellence CXM Technology Data and Analytics Employer of Record (EOR) Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Finance and Accounting GBS and Shared Services Healthcare IT Healthcare Payer Intelligent Operations Healthcare Provider Healthcare Provider Intelligent Operations Human Resources Insurance Intelligent Operations Insurance Third-Party Administration (TPA) Services Intelligent Document Processing (IDP) Lending and Mortgages Marketing and Interactive Experience Modern Application Development (MAD) Outsourcing Excellence Procurement and Supply Chain ProcureTech Rewards and Recognition

Aaditya Jain (4) Abhi Kothari (2) Abhigyan Malik (2) Abhilasha Sharma (3) Abhimanyu Cherukupalli (1) Abhinav Aggarwal (1) Abhishek Singh (2) Abhishek Singh (EPO) (13) Aditi Ushir (3) Aishwarya Barjatya (6) Akanksha Pathak (1) Akanksha Sohil (2) Akash Thunga (7) Akshara Vaidhyanathan (2) Akshay Mathur (2) Alisha Mittal (10) Amala Varsheni KK (2) Aman Birari (2) Amardeep Modi (20) Anchal Guleria (4) Anil Vijayan (20) Anirudh Kopparam (1) Anish Nath (15) Ankit Gupta (18) Ankur Verma (1) Anubhav Das (4) Anurag Saha (5) Anwesha Chakraborty (4) Arpita Dwivedi (5) AS Yamohiadeen (2) Ashwin Ambala (4) Ashwin Gopakumar (8) Ashwin Venkatesan (2) Asmita Das (8) Bharanidharan SP (2) Chhandak Biswas (4) Chiranjeev Rana (4) Chunky Satija (2) David Rickard (7) Deepthi Mudunooru (5) Dheeraj Maken (1) Dinesh Singh Udawat (6) Divya Baweja (8) Divya Chandak (5) Divya Tomar (5) Dushyant Bhandari (7) Duvvuri Sreenivas (4) Fahad Ahmad (2) Gaurav Mishra (5) Harpreet Makan (22) Harsh Kapoor (1) Harshit Garg (2) Harshita Saaran (3) Hrishi Raj Agarwalla (1) Jagrit Kasera (6) Jatin Kumar (ITS) (3) Jonty Padia (7) Joshua Victor (6) Karthi P (4) Kartik Arora (2) Kashvi Mittal (1) Kriti Seth (1) Kumaraguru Gowridharan (2) Lalith Kumar (9) Lehar Gaba (1) Lokesh Goyal (3) Madhurima Chopra (9) Maharshi Jaiswal (1) Manan Singhal (2) Mansi Gupta (2) Manu Aggarwal (13) Manukrishnan SR (4) Meenakshi Narayanan (2) Moulee Datta (2) Mukesh Ranjan (2) Nikita Agarwal (2) Nisha Krishan (2) Nitika Virmani (1) Nitish Mittal (2) Niveditha Arjun (6) Niyati Vohra (3) Pallavi Seth (2) Parul Trivedi (2) Prachi Ahuja (1) Pragya Sultania (9) Pranati Dave (1) Pranav Agarwal (1) Prateek Singh (9) Pravina Jayaraman (1) Priya Sahni (3) Priyanka Mitra (9) Rachita Mehrishi (4) Rahul Mittal (3) Rahul Samaddar (2) Rajesh Ranjan (7) Rakshit Hooda (1) Ranjith Reddy (1) Rashi Garg (31) Ravneet Kaur (2) Rishav Kumar (8) Robin Jain (7) Ronak Doshi (8) Ruchi Yadav (2) Ruchin Dwivedi (7) Sahil Chaudhary (6) Sailee Ladole (5) Saket S (4) Sakshi Gehlawat (1) Sameer Das (1) Samikshya Meher (9) Samreena GC (2) Sanchita Gupta (2) Sankalp Shukla (1) Saumil Misra (1) Sharang Sharma (13) Sharath Hari N (1) Shhouraya Chadha (2) Shirley Hung (30) Shiven Mittal (6) Shreepriya Sinha (4) Shreeya Deshpande (2) Shrey Jain (3) Shreya Arora (2) Shreyas Rastogi (2) Siddharth Goel (2) Sidhaant Nagpal (2) Simran Agrawal (1) Siya Gupta (1) Smarajeet Das (6) Snigdha Kakkar (1) Somya Bhadola (2) Sonali Srivastava (2) Srawesh Subba (3) Sufiyan Dayam (2) Suman Hazra (4) Suman Upardrasta (8) Titus M (2) Twinkle Chitra (1) Uday Gupta (1) Udit Anand (1) Upshant Saini (5) Urvi Khanna (1) Utkarsh Shahdeo (8) Vaibhav Bansal (15) Varun Jain (2) Varun Madan (3) Vatsalya Singhal (3) Vershita Srivastava (1) Vignesh Kannan (24) Vipin Alexander (1) Vishal Gupta (9) Yasasvini Bodda (4) Yash Chaudhury (2) Yashika Roy (2) Yugal Joshi (2) Yukta Sharma (4) Yusuf Ahsan (5)