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Showing 49 results
  • June 28, 2016

  • State of the Market
    Jan. 14, 2016

    Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social…
  • PEAK Matrix®
    Dec. 04, 2015

    Introduction The healthcare industry is witnessing unprecedented churn and transformation, leading to a surge in adoption of IT and business process outsourcing. Driven by regulatory reforms, tenets of consumerization, market consolidation, and emergence of next-generation digital…
  • Thematic Report
    Dec. 09, 2025

    Insurance fraud is rapidly evolving from isolated claims events to systemic, AI-driven threats that span the entire policy life cycle. Fraudsters are exploiting automation gaps, generative AI tools, and digital platforms to scale manipulation tactics such…
  • State of the Market
    Nov. 11, 2025

    Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
  • Provider Compendium
    Oct. 15, 2025

    Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually…
  • State of the Market
    Sep. 22, 2025

    Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process…
  • Provider Compendium
    Aug. 01, 2025

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…
  • PEAK Matrix®
    June 16, 2025

    A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.…
  • Webinar Deck
    March 19, 2025

    Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT…
  • State of the Market
    Aug. 19, 2024

    Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based…
  • Provider Compendium
    July 09, 2024

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is…
  • PEAK Matrix®
    June 04, 2024

    Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one…
  • Provider Compendium
    April 25, 2024

    The public cloud market is transforming, driven by increasing enterprise maturity in cloud adoption and sustained demand for hyperscaler services. This transformation is marked by a surge in innovative solutions focusing on AI, advanced data analytics,…
  • Viewpoint
    April 15, 2024

    Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the…
  • Thematic Report
    Feb. 22, 2024

    In recent years, the Healthcare and Life Sciences (HLS) industry has faced notable cyber threats, with the frequency of such incidents continuing to rise. These threats include targeted breaches of health records, patient databases, and pharmaceutical…
  • Viewpoint
    Jan. 23, 2024

    There is a strong need for IT service providers and cloud vendors to enhance their partnership to accelerate cloud journey for clients. This is significantly more relevant now as clients want to transform their businesses leveraging…
  • State of the Market
    Jan. 17, 2024

    The Managed Detection and Response (MDR) services report thoroughly examines the MDR services market, providing valuable insights into its size, growth rate, and demand drivers. The report assesses the demand for MDR services across major geographical…
  • State of the Market
    Sep. 29, 2023

    Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the…
  • Provider Compendium
    Sep. 21, 2023

    Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations' digital transformation journeys. It offers a data-driven approach to process optimization and automation, hence, the technology is gaining rapid…

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