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Showing 18 results
  • State of the Market
    July 02, 2025

    Rapidly aging population, persistent economic volatility, and rising personalization and digital transformation expectations are revolutionizing the North American annuities industry. Amid record-high annuity sales and regulatory momentum, enterprises are investing heavily in modernization, customer engagement, and…
  • PEAK Matrix®
    March 30, 2026

    Property and Casualty (P&C) insurers are intensifying their focus on modernizing core systems to improve underwriting performance, enhance claims outcomes, and enable faster product innovation. As cloud adoption accelerates, Duck Creek has emerged as a strategic…
  • PEAK Matrix®
    Oct. 15, 2025

    The Property and Casualty (P&C) insurance industry is in the middle of an IT-led transformation, driven by escalating claims from climate events, volatile risk exposures, inflationary pressures, and increasingly sophisticated expectations from both customers and regulators.…
  • Provider Compendium
    Jan. 09, 2026

    The need to streamline complex workflows, meet broker and customer demands, and expand distribution channels is accelerating digital transformation in Property and Casualty (P&C) insurance underwriting. Traditional methods reliant on fragmented tools and manual processes are…
  • Provider Compendium
    Nov. 21, 2025

    The Property and Casualty (P&C) insurance sector is undergoing a fundamental IT-driven transformation, spurred by the growing impact of climate risks, inflationary pressures, regulatory complexities, and demand for digital-first customer experiences. This compendium explores how insurers…
  • Tech Launch Perspective
    Sep. 09, 2025

    Specialty insurance carriers are under pressure to launch products faster and underwrite more accurately across increasingly complex risk categories. This report explores Tinubu Innoveo’s launch of the Accident and Health (A&H) Underwriting Workbench, a purpose-built, AI-powered…
  • Tech Launch Perspective
    Aug. 19, 2025

    Amid growing complexity in specialty and commercial insurance, pricing and underwriting teams face increasing pressure to boost speed, transparency, and collaboration. This report examines hyperexponential’s product strategy unveiled at hx Live 2025, focusing on the launch…
  • Provider Compendium
    Aug. 28, 2025

    The Property and Casualty (P&C) insurance industry stands at a key juncture due to volatile market forces and rising customer expectations. Heightened competition, increasing catastrophic event frequency, and an urgency to drive digital-first interactions fuel transformation…
  • Tech Launch Perspective
    Aug. 05, 2025

    Insurers are modernizing claims handling and improving operational outcomes. Augmented intelligence solutions are gaining traction across the value chain. This report evaluates CLARA Analytics’ recent announcements and capabilities, analyzing their alignment with enterprise needs around automation,…
  • PEAK Matrix®
    April 09, 2025

    The North American Life and Annuity (L&A) insurance industry is rapidly transforming, driven by evolving customer expectations, rising competitive pressures, and the growing need for operational agility. As insurers look to modernize their core legacy systems,…
  • Tech Provider Spotlight
    Dec. 19, 2025

    Banking, Financial Services, and Insurance (BFSI) enterprises are fundamentally transforming customer engagement, driven by rising expectations for personalized, timely, and compliant communication. Traditional marketing environments – limited by fragmented data, manual content workflows, and siloed tools…
  • Provider Compendium
    June 27, 2025

    The Banking, Financial Services, and Insurance (BFSI) industry is navigating heightened economic uncertainty, rapid technology innovation, and sophisticated customer demands. In response, enterprises are turning to specialized IT services firms. These providers offer in-depth domain expertise,…
  • Thematic Report
    Sep. 12, 2025

    Agentic AI signals a structural step-change for insurers: from task-level automation and copilots to autonomous, multi-step systems that set goals, orchestrate workflows, and adapt in real time. Building on modern data platforms, ML, and gen AI,…
  • PEAK Matrix®
    Dec. 01, 2025

    Rising customer expectations, pressure to reduce service costs, and the need for faster product iteration are reshaping how insurers orchestrate experiences across acquisition, onboarding, servicing, and claims. As carriers modernize front ends alongside legacy cores, cloud-native…
  • Voice of the Customer
    March 12, 2026

    Customer experience has become a central pillar of insurance transformation as carriers respond to rising policyholder expectations, digital-first competition, and stricter regulatory scrutiny. Insurers are investing in customer experience orchestration platforms to modernize high-volume journeys such…
  • Provider Compendium
    Oct. 08, 2025

    North American Life and Annuity (L&A) insurers are under increasing pressure to enhance user experiences, improve operational efficiencies, and future-proof their core systems. Across individual life and group life and benefits lines, carriers are investing in…
  • PEAK Matrix®
    Oct. 20, 2023

    The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and…
  • Thematic Report
    May 26, 2017

    The insurance industry has not witnessed any revenue breakthrough product in the past few years. At the same time, legacy infrastructure and resistance to change traditional business processes has fundamentally slowed down the ability of insurers…