Filters
Clear Filters
Reset all filters
Topics
Advanced compute
(1)
Advanced General Intelligence (AGI)
(1)
Africa
(4)
Agentic AI
(11)
AI ethics
(1)
AI infrastructure
(1)
AI platforms
(4)
AIOps
(4)
Analytics
(12)
Annuities
(2)
Artificial intelligence (AI)
(11)
Asset management
(5)
Australia/New Zealand
(1)
Benefits
(18)
BPaaS
(7)
Build-Operate-Transfer (BOT)
(2)
Business outcomes
(1)
Business Process Outsourcing (BPO)
(17)
Cards & payments
(38)
Centers of Excellence (COE)
(2)
Central & Eastern Europe
(12)
Central America & Caribbean
(1)
Clinical services & R&D
(1)
Cloud computing
(15)
Commercial banking
(35)
Consumer/retail banking
(3)
Contact center operations
(4)
Contact Center-as-a-Service (CCaaS)
(2)
Conversational AI
(2)
Customer experience management (CXM)
(28)
Customer feedback & satisfaction (CSAT, NPS, CES)
(3)
Customer insights & analytics
(1)
Cybersecurity
(6)
Data management
(1)
Datacenter
(7)
Drug manufacturing
(1)
Drug supply chain
(1)
East Asia
(2)
End-user computing
(16)
Finance operations
(1)
Finance regulatory reporting & compliance
(1)
Financial compliance & controls
(1)
Financial Crime & Compliance (FCC)
(6)
Financial market infrastructure
(1)
Financial risk
(1)
Generative AI (GenAI)
(6)
Global Business Services (GBS)
(7)
Global Capability Center (GCC)
(6)
Global Engineering Center (GEC)
(1)
Healthcare payment & revenue integrity
(1)
HRTech
(1)
Human Capital Management (HCM)
(2)
Human Resources (HR)
(21)
Hyperscaler
(1)
Impact sourcing
(2)
India
(7)
Innovation
(2)
Intelligent Document Processing (IDP)
(7)
Internet of Things (IoT)
(1)
IT application management & support (AMS)
(8)
IT applications
(5)
IT infrastructure
(6)
IT modernization
(7)
IT risk
(2)
IT service management (ITSM)
(1)
Joint Ventures (JV), Partnerships, and Alliances
(3)
Learning & development
(18)
Lending
(9)
Life insurance
(2)
Life sciences commercial
(3)
Managed Services
(6)
Marketing
(4)
Marketing operations
(2)
Medical devices/MedTech
(1)
Mergers & acquisitions (M&A) and divestitures
(3)
Middle East
(9)
Mortgages
(5)
North America
(18)
Offshore Development Center (ODC)
(1)
Outsourcing
(3)
Outsourcing strategy
(2)
Payroll
(18)
Pharmaceuticals/biopharma
(1)
Process automation platforms
(11)
Process intelligence
(1)
Process orchestration
(1)
Property & casualty insurance
(5)
Real-world evidence/data (RWE/RWD)
(2)
Retirements & pensions
(2)
Revenue Cycle Management (RCM)
(13)
Risk management
(1)
Service Integration and Management (SIAM)
(5)
Shared services
(4)
South America
(4)
Southeast Asia
(4)
Specialists
(1)
Start-ups
(1)
Strategic sourcing
(5)
Systems integration (SI)
(4)
Talent management
(2)
Telecom networks
(3)
The Philippines
(1)
Trading & brokerage
(1)
Transformation
(5)
Wealth management
(9)
Western Europe
(14)
No results found
Companies & Technologies
Abbott Laboratories
(2)
Accenture
(7)
Access Healthcare
(1)
Acentra Health
(1)
Acuity Knowledge Partners
(1)
ADP
(3)
Aetna
(1)
AgileOne
(3)
Alexander Mann Solutions
(4)
Allegis Global Solutions
(4)
Alorica
(1)
AML RightSource
(1)
AMN Healthcare
(4)
Anthem
(1)
AscentHR
(2)
AstraZeneca
(1)
AT&T
(1)
BambooHR
(2)
Beeline
(3)
BridgeVMS
(1)
BT Global Services
(1)
Capgemini
(3)
Carenet Health
(2)
Chartis
(1)
Cielo
(1)
Cigna
(1)
Citius Tech
(2)
Coforge
(2)
Cognizant
(7)
Concentrix
(5)
Conduent
(2)
Conexis
(1)
Cross Country Healthcare
(3)
DCM Operations
(1)
Deloitte
(1)
DirectSkills
(1)
DXC Technology
(3)
Eclat Health Solutions
(1)
eClerx
(1)
ELEVATE
(1)
Eli Lilly & Co
(1)
Emids
(2)
Engage2Excel
(1)
Eqip
(1)
Evalueserve
(1)
Everise
(1)
Evolent Health
(1)
Exela Technologies
(3)
EXL
(6)
EY
(1)
Firstsource
(3)
FIS
(1)
Fiserv
(1)
FlentisPRO
(1)
Foundever
(1)
Fractal Analytics
(1)
Gainwell Technologies
(2)
Genpact
(3)
GEP
(1)
GlaxoSmithKline
(1)
Guidehouse
(1)
Happiest Minds
(1)
Hays
(4)
HCLTech
(5)
Healthcare IT Leaders
(1)
HEDIS
(1)
Hexaware
(1)
HGS
(2)
Hire Velocity
(1)
Hudson RPO
(4)
Hueman RPO
(1)
Humana
(1)
ibex.co
(1)
IBM
(5)
Impact Advisors
(1)
Infosys
(6)
Inspiro
(1)
Johnson & Johnson
(1)
Kaiser permanente
(1)
KellyOCG
(4)
KinetixHR
(1)
Korn Ferry RPO
(4)
KPMG
(1)
LevelUP
(1)
Lysis Operations
(1)
Magnit
(1)
Matrix
(1)
Mayo Clinic
(1)
Merck & Co
(1)
Mirketa
(1)
Mphasis
(3)
Neurealm
(1)
Nordic Consulting
(1)
Novartis
(1)
NTT DATA
(3)
Omega Healthcare
(1)
Optimum Healthcare IT
(1)
Optum
(5)
Orange Business Services
(1)
Penrod
(1)
PeopleScout
(3)
Persistent Systems
(1)
Pfizer
(1)
Pierpoint
(1)
PIXID
(1)
Pontoon Solutions
(1)
PRO Unlimited
(2)
Prosperix
(1)
PwC
(1)
Randstad Sourceright
(4)
Resource Solutions
(3)
ResultsCX
(1)
Roche
(1)
RSM Global
(1)
Sagility
(2)
SAP
(3)
Sevenstep
(3)
Shearwater Health
(1)
ShiftWise Flex
(1)
SimpleVMS
(1)
SimplifyVMS
(1)
Smart Data Solutions
(1)
Sonata Software
(1)
SS&C Health
(1)
STARTEK
(1)
Sutherland Global Services
(4)
Sutter Health
(1)
Talent Solutions TAPFIN (ManpowerGroup)
(4)
TaskUs
(3)
Tata Communications
(1)
TCS
(4)
Tech Mahindra
(3)
Telefonica
(1)
Teleperformance
(3)
Telstra
(1)
TELUS Digital
(1)
TELUS International
(1)
Trio Workforce Solutions
(1)
TSYS
(1)
TTEC
(2)
Ubiquity
(1)
UnitedHealth Care
(1)
UST
(1)
UST Healthproof
(1)
VectorVMS
(1)
Vee Healthtek
(1)
Viaante
(1)
VNDLY
(3)
Vodafone
(1)
VXI
(1)
Wilson
(4)
Wipro
(6)
WNS
(4)
Workday
(3)
Workday VNDLY
(1)
XBP Global
(2)
No results found
-
State of the Market Jan. 15, 2026
Grow Fast, Govern Faster – Financial Crime and Compliance (FCC) Operations State of the Market 2026
Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the… -
NEWPEAK Matrix® April 10, 2026
Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix® Assessment 2026
Healthcare payers and providers are operating under sustained pressure from fragmented engagement ecosystems, rising consumer expectations, and intensifying regulatory and quality mandates. Disconnected clinical, administrative, and customer interaction systems continue to limit end-to-end visibility across member… -
PEAK Matrix® Feb. 19, 2026
Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026
Healthcare payers are navigating volatile medical costs, limited premium growth, and fragmented legacy systems. At the same time, regulatory and quality requirements are intensifying, with the Centers for Medicare and Medicaid Services (CMS) advancing interoperability and…