PEAK Matrix® (3) Provider Recognition (1) Thematic Report (3)

Advanced compute (1) Advanced General Intelligence (AGI) (1) Africa (4) Agentic AI (11) AI ethics (1) AI infrastructure (1) AI platforms (4) AIOps (4) Analytics (12) Annuities (2) Artificial intelligence (AI) (11) Asset management (5) Australia/New Zealand (1) Benefits (18) BPaaS (7) Build-Operate-Transfer (BOT) (2) Business outcomes (1) Business Process Outsourcing (BPO) (17) Cards & payments (38) Centers of Excellence (COE) (2) Central & Eastern Europe (12) Central America & Caribbean (1) Clinical services & R&D (1) Cloud computing (15) Commercial banking (35) Consumer/retail banking (3) Contact center operations (4) Contact Center-as-a-Service (CCaaS) (2) Conversational AI (2) Customer experience management (CXM) (28) Customer feedback & satisfaction (CSAT, NPS, CES) (3) Customer insights & analytics (1) Cybersecurity (6) Data management (1) Datacenter (7) Drug manufacturing (1) Drug supply chain (1) East Asia (2) End-user computing (16) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (6) Financial market infrastructure (1) Financial risk (1) Generative AI (GenAI) (6) Global Business Services (GBS) (7) Global Capability Center (GCC) (6) Global Engineering Center (GEC) (1) Healthcare payment & revenue integrity (1) HRTech (1) Human Capital Management (HCM) (2) Human Resources (HR) (21) Hyperscaler (1) Impact sourcing (2) India (7) Innovation (2) Intelligent Document Processing (IDP) (7) Internet of Things (IoT) (1) IT application management & support (AMS) (8) IT applications (5) IT infrastructure (6) IT modernization (7) IT risk (2) IT service management (ITSM) (1) Joint Ventures (JV), Partnerships, and Alliances (3) Learning & development (18) Lending (9) Life insurance (2) Life sciences commercial (3) Managed Services (6) Marketing (4) Marketing operations (2) Medical devices/MedTech (1) Mergers & acquisitions (M&A) and divestitures (3) Middle East (9) Mortgages (5) North America (18) Offshore Development Center (ODC) (1) Outsourcing (3) Outsourcing strategy (2) Payroll (18) Pharmaceuticals/biopharma (1) Process automation platforms (11) Process intelligence (1) Process orchestration (1) Property & casualty insurance (5) Real-world evidence/data (RWE/RWD) (2) Retirements & pensions (2) Revenue Cycle Management (RCM) (13) Risk management (1) Service Integration and Management (SIAM) (5) Shared services (4) South America (4) Southeast Asia (4) Specialists (1) Start-ups (1) Strategic sourcing (5) Systems integration (SI) (4) Talent management (2) Telecom networks (3) The Philippines (1) Trading & brokerage (1) Transformation (5) Wealth management (9) Western Europe (14)

3i Infotech Ltd. (1) 3Pillar Global (2) Abbott Laboratories (1) Accenture (16) Adobe (1) ADP (3) Akkodis (2) ALTEN (3) Amazon Web Services (AWS) (3) Apexon (2) Appian (1) Arvato Systems (2) Aspire Systems (11) Atos (10) Bertrandt (3) Birlasoft (6) Brillio (6) Capgemini (16) CGI (7) CHETU (2) Cigniti (1) Cloud4C (2) Coforge (4) Cognizant (13) Concentrix (4) Conduent (3) Customer 360 (1) Cybage (2) Cyient (3) DataArt (2) Datamatics (9) Deloitte (10) DXC Technology (14) EPAM (5) EXL (7) EY (3) Finastra (1) Firstsource (1) FIS (1) Fiserv (1) Fractal Analytics (1) Fujitsu (3) GAVS Technologies (2) Genpact (6) GFT (2) Globant (3) Google cloud platform (3) Happiest Minds (3) HCLSoftware (1) HCLTech (11) HGS (2) Hitachi Digital Services (2) IBM (16) Infinite Computer Solutions (2) Infogain (1) Infosys (17) Innominds (2) Innova Solutions (2) Jade Global (2) KPMG (1) Kyndryl (4) L&T Technology Services (3) LambdaTest (1) Lenovo (1) LTI (12) Lumen Technologies (1) Mendix (1) Microland (4) Microsoft Azure (2) Mindtree (4) Movate (2) Mphasis (15) N-iX (2) NTT DATA (12) Oracle (2) OutSystems (1) Persistent Systems (7) PwC (4) Rackspace Technology (3) Salesforce (1) SAP (1) SLK, an Altimetrik company (1) Softtek (2) Sonata Software (7) Sopra Steria (5) Stefanini (8) Sutherland Global Services (2) TCS (17) Tech Mahindra (16) Teleperformance (3) TEMENOS (1) TO THE NEW (2) TTEC (3) Unisys (5) UnitedLayer (1) UST (10) UST Global (1) Virtusa (9) Wipro (15) WNS (3) Writer Business Services (2) Xebia (2) Zensar (4) Zoho Creator (1)

Banking and Financial Services IT Catalyst™ CX Excellence Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor GBS and Shared Services Healthcare Provider Market Vista™ Outsourcing Excellence Retail and CPG

Aaditya Jain (1) Aakash Verma (RCPG) (1) Abhilasha Sharma (1) Abhishek A.K. (1) Arya Baranwal (3) Divyam Jain (1) Harshit Garg (1) Hrishi Raj Agarwalla (2) Kriti Gupta (1) Kriti Seth (1) Manu Aggarwal (1) Nabeel Bhattacharya (1) Pranati Dave (2) Ravi Joshi (3) Ravneet Kaur (4) Ronak Doshi (2) Sanchita Gupta (1) Sankalp Shukla (1) Saumil Misra (1) Yashika Roy (1)