• Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and GCCs
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • Advanced SciTech
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Middle East Conflict
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage Dallas 2026
      • Elevate Dallas 2026
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
  • Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and GCCs
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • Advanced SciTech
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Middle East Conflict
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage Dallas 2026
      • Elevate Dallas 2026
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
    Complimentary Available for purchase
    Healthcare Providers Medical devices Pharmaceuticals

    Content Type

    PEAK Matrix® Provider Compendium State of the Market Thematic Report

    No results found

    Topics

    Agentic AI AI platforms Analytics Annuities Artificial intelligence (AI) Benefits BPaaS Build-Operate-Transfer (BOT) Business Process Outsourcing (BPO) Cards & payments Centers of Excellence (COE) Change management Clinical services & R&D Cloud computing Commercial banking Customer experience management (CXM) Customer feedback & satisfaction (CSAT, NPS, CES) Customer insights & analytics Cybersecurity Datacenter End-user computing Finance & accounting Financial planning & analysis (FP&A) Fintech Generative AI (GenAI) Global Business Services (GBS) Global Capability Center (GCC) Global Engineering Center (GEC) Human Capital Management (HCM) Human Resources (HR) Innovation Intelligent Document Processing (IDP) IT application management & support (AMS) IT applications IT asset management IT consulting IT infrastructure IT operations IT quality engineering & testing IT service management (ITSM) Learning & development Life insurance Managed Services North America Offshore Development Center (ODC) Order-to-cash (O2C/OTC) Outsourcing Outsourcing strategy Payroll Process automation platforms Property & casualty insurance Record-to-report (R2R/RTR) Retirements & pensions Service Integration and Management (SIAM) Skills Southeast Asia Specialists Start-ups Systems integration (SI) Telecom networks Trading & brokerage Transformation Wealth management

    No results found

    Companies & Technologies

    3i Infotech Ltd. 3Pillar Global Abbott Laboratories Accenture Adobe Amazon Quantum Ledger Database Amazon Web Services (AWS) Anthropic Apexon Aspire Systems AT&T Atos Azure service providers Birlasoft Brillio BT Global Services Capgemini CenturyLink CGI CHETU Ciklum Cisco Cloud4C CloudBolt CloudCheckr Cloudreach Coforge Cognizant Computacenter Conduent CoreStack CSS Corp Customer 360 DataArt Deloitte DXC Technology Emids EPAM Eviden EXL EY Finastra FIS Fiserv Fujitsu GAVS Technologies Genpact GFT GlobalLogic Google Google cloud Next Google cloud platform Happiest Minds Harman DTS HCLTech Hexaware HGS Hitachi Digital Services HSO HyperGrid IBM Infinite Computer Solutions Infosys Innova Solutions Intellect Design Arena Jade Global Kyndryl Lenovo LTI LTIMindtree Lumen Technologies Microland Microsoft Microsoft Azure Mindtree Morpheus Data Movate Mphasis N-iX NTT DATA NVIDIA OpenAI OpsRamp Optum Oracle Orange Business Services Orion Innovation Pega Persistent Systems PwC Quantiphi R Systems Rackspace Technology Rackware Randstad Digital Salesforce SAP Scalr SLK, an Altimetrik company Softtek Sonata Software Sopra Steria Stefanini Sutherland Global Services Syntel T-Systems TCS Tech Mahindra TEMENOS TO THE NEW Unisys UnitedLayer UST UST Global Verizon Virtusa VVDN Technologies Wipro Writer Business Services Xceedance Xebia Zensar

    No results found

    All 3 Months 6 Months 12 Months

    Membership

    Banking and Financial Services IT Cloud and Infrastructure Services Digital Workplace Enterprise Platform Services Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Healthcare IT Healthcare Provider Life Sciences IT Outsourcing Excellence

    No results found

    Contributors

    Aaditya Jain Abhishek Mundra Abhishek Singh Alisha Mittal Anushka Sharma AS Yamohiadeen Ashwin Venkatesan CJ Sengupta Deepti Sekhri Jimit Arora Kriti Gupta Kumar Avijit Mukesh Ranjan Nitish Mittal Ronak Doshi Sangamesh Kadagad Sarweshwer Gupta Supratim Nandi Sushree Acharya Titus M Udit Singh Yugal Joshi Zachariah K Chirayil

    No results found

    Return to Search
    All Reports Events Blogs Videos
    All Reports Events Blogs Videos

    Filters

    Clear Filters
    Reset all filters
    Complimentary Available for purchase
    Healthcare Providers (1) Medical devices (1) Pharmaceuticals (1)

    Content Type

    PEAK Matrix® (9) Provider Compendium (2) State of the Market (1) Thematic Report (1)

    No results found

    Topics

    Agentic AI (1) AI platforms (1) Analytics (4) Annuities (1) Artificial intelligence (AI) (2) Benefits (12) BPaaS (2) Build-Operate-Transfer (BOT) (1) Business Process Outsourcing (BPO) (3) Cards & payments (8) Centers of Excellence (COE) (1) Change management (1) Clinical services & R&D (1) Cloud computing (12) Commercial banking (9) Customer experience management (CXM) (15) Customer feedback & satisfaction (CSAT, NPS, CES) (2) Customer insights & analytics (1) Cybersecurity (1) Datacenter (6) End-user computing (6) Finance & accounting (17) Financial planning & analysis (FP&A) (15) Fintech (2) Generative AI (GenAI) (1) Global Business Services (GBS) (2) Global Capability Center (GCC) (1) Global Engineering Center (GEC) (1) Human Capital Management (HCM) (2) Human Resources (HR) (15) Innovation (1) Intelligent Document Processing (IDP) (7) IT application management & support (AMS) (11) IT applications (11) IT asset management (1) IT consulting (3) IT infrastructure (6) IT operations (1) IT quality engineering & testing (5) IT service management (ITSM) (1) Learning & development (12) Life insurance (1) Managed Services (2) North America (4) Offshore Development Center (ODC) (1) Order-to-cash (O2C/OTC) (15) Outsourcing (1) Outsourcing strategy (1) Payroll (12) Process automation platforms (10) Property & casualty insurance (5) Record-to-report (R2R/RTR) (15) Retirements & pensions (1) Service Integration and Management (SIAM) (2) Skills (1) Southeast Asia (1) Specialists (1) Start-ups (1) Systems integration (SI) (5) Telecom networks (4) Trading & brokerage (1) Transformation (1) Wealth management (1)

    No results found

    Cloud computing (12)

    Companies & Technologies

    3i Infotech Ltd. (1) 3Pillar Global (2) Abbott Laboratories (2) Accenture (39) Adobe (1) Amazon Quantum Ledger Database (1) Amazon Web Services (AWS) (11) Anthropic (1) Apexon (2) Aspire Systems (11) AT&T (1) Atos (29) Azure service providers (1) Birlasoft (4) Brillio (7) BT Global Services (1) Capgemini (34) CenturyLink (1) CGI (14) CHETU (2) Ciklum (1) Cisco (1) Cloud4C (3) CloudBolt (1) CloudCheckr (1) Cloudreach (4) Coforge (9) Cognizant (40) Computacenter (5) Conduent (1) CoreStack (1) CSS Corp (7) Customer 360 (1) DataArt (3) Deloitte (19) DXC Technology (41) Emids (2) EPAM (16) Eviden (2) EXL (3) EY (4) Finastra (1) FIS (1) Fiserv (1) Fujitsu (18) GAVS Technologies (7) Genpact (14) GFT (14) GlobalLogic (1) Google (2) Google cloud Next (2) Google cloud platform (7) Happiest Minds (11) Harman DTS (1) HCLTech (15) Hexaware (7) HGS (1) Hitachi Digital Services (2) HSO (2) HyperGrid (1) IBM (37) Infinite Computer Solutions (2) Infosys (39) Innova Solutions (2) Intellect Design Arena (1) Jade Global (2) Kyndryl (4) Lenovo (2) LTI (17) LTIMindtree (2) Lumen Technologies (1) Microland (16) Microsoft (1) Microsoft Azure (8) Mindtree (7) Morpheus Data (1) Movate (2) Mphasis (31) N-iX (2) NTT DATA (35) NVIDIA (1) OpenAI (1) OpsRamp (1) Optum (2) Oracle (4) Orange Business Services (8) Orion Innovation (3) Pega (1) Persistent Systems (10) PwC (2) Quantiphi (1) R Systems (1) Rackspace Technology (4) Rackware (1) Randstad Digital (1) Salesforce (1) SAP (1) Scalr (1) SLK, an Altimetrik company (1) Softtek (2) Sonata Software (8) Sopra Steria (4) Stefanini (6) Sutherland Global Services (4) Syntel (4) T-Systems (5) TCS (41) Tech Mahindra (34) TEMENOS (1) TO THE NEW (2) Unisys (17) UnitedLayer (2) UST (22) UST Global (1) Verizon (1) Virtusa (32) VVDN Technologies (3) Wipro (37) Writer Business Services (2) Xceedance (2) Xebia (2) Zensar (15)

    No results found

    CoreStack (1) CSS Corp (7) Hexaware (7)
    All 3 Months 6 Months 12 Months

    Membership

    Banking and Financial Services IT Cloud and Infrastructure Services Digital Workplace Enterprise Platform Services Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Healthcare IT Healthcare Provider Life Sciences IT Outsourcing Excellence

    No results found

    Contributors

    Aaditya Jain (1) Abhishek Mundra (1) Abhishek Singh (2) Alisha Mittal (1) Anushka Sharma (2) AS Yamohiadeen (1) Ashwin Venkatesan (6) CJ Sengupta (4) Deepti Sekhri (2) Jimit Arora (2) Kriti Gupta (1) Kumar Avijit (2) Mukesh Ranjan (7) Nitish Mittal (2) Ronak Doshi (1) Sangamesh Kadagad (1) Sarweshwer Gupta (2) Supratim Nandi (1) Sushree Acharya (1) Titus M (2) Udit Singh (1) Yugal Joshi (5) Zachariah K Chirayil (4)

    No results found

    Showing 12 results

    Sort By

    Relevance Newest Oldest
    Parascript CoreStack CSS Corp Hexaware Cloud computing
    • PEAK Matrix®
      Dec. 17, 2021
      Kumar Avijit

      Kumar Avijit

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President
      Deepti Sekhri

      Deepti Sekhri

      Practice Director
      Titus M

      Titus M

      Practice Director
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director
      Anushka Sharma

      Anushka Sharma

      Senior Analyst

      Cloud Services PEAK Matrix® Assessment 2022 – North America

      The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but are considering it as an area of investment…
    • Provider Compendium
      Jan. 28, 2022
      Kumar Avijit

      Kumar Avijit

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President
      Sushree Acharya

      Sushree Acharya

      Senior Analyst
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director
      Titus M

      Titus M

      Practice Director
      Deepti Sekhri

      Deepti Sekhri

      Practice Director
      Anushka Sharma

      Anushka Sharma

      Senior Analyst

      Cloud Services Provider Compendium 2022 – North America

      The COVID-19 pandemic has expedited the pace of digital transformation and cloud adoption among enterprises. Enterprises are no longer looking at the cloud from a cost-savings perspective but considering it as an investment that drives value…
    • PEAK Matrix®
      Oct. 20, 2020
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Udit Singh

      Udit Singh

      Vice President
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director

      Aware (Intelligent) IT Infrastructure Services Automation PEAK Matrix® Assessment 2021

      COVID-19 has had a profound impact on enterprises, service providers, and their employees. Enterprises have struggled to maintain operational vitality and are seeking efficiency, optimization, and avenues for business growth. Automation has become a key optimization…
    • Thematic Report
      Oct. 12, 2020
      Yugal Joshi

      Yugal Joshi

      Partner
      Alisha Mittal

      Alisha Mittal

      Vice President
      Abhishek Mundra

      Abhishek Mundra

      Practice Director
      AS Yamohiadeen

      AS Yamohiadeen

      Vice President
      Sangamesh Kadagad

      Sangamesh Kadagad

      Practice Director

      Cloud Management Platform Trailblazers: Top 10 Start-ups Creating Buzz in the Market

      Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not…
    • PEAK Matrix®
      Dec. 11, 2019
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President
      Sarweshwer Gupta

      Sarweshwer Gupta

      Senior Analyst
      Zachariah K Chirayil

      Zachariah K Chirayil

      Practice Director

      Cloud Services PEAK Matrix™ Assessment and Compendium 2020

      Enterprises are increasingly leveraging cloud services in their pursuit of a digital business model, as they seek to align the cloud value proposition with business goals. While early adopters sought efficiency, cloud adoption today is driven…
    • PEAK Matrix®
      June 28, 2019
      Aaditya Jain

      Aaditya Jain

      Partner
      Ronak Doshi

      Ronak Doshi

      Partner
      Kriti Gupta

      Kriti Gupta

      Practice Director
      Supratim Nandi

      Supratim Nandi

      Practice Director
      Sarweshwer Gupta

      Sarweshwer Gupta

      Senior Analyst

      Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud

      The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
    • PEAK Matrix®
      Nov. 20, 2018
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Yugal Joshi

      Yugal Joshi

      Partner
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President

      Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native

      With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned…
    • PEAK Matrix®
      July 19, 2018
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Yugal Joshi

      Yugal Joshi

      Partner
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President

      IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind

      IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
    • PEAK Matrix®
      Dec. 11, 2017
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Yugal Joshi

      Yugal Joshi

      Partner
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President

      Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam

      Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is…
    • PEAK Matrix®
      April 18, 2017
      Ashwin Venkatesan

      Ashwin Venkatesan

      Vice President
      CJ Sengupta

      CJ Sengupta

      Managing Partner
      Mukesh Ranjan

      Mukesh Ranjan

      Vice President
      Yugal Joshi

      Yugal Joshi

      Partner

      IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)

      In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
    • State of the Market
      Jan. 14, 2016
      Abhishek Singh

      Abhishek Singh

      Partner
      Jimit Arora

      Jimit Arora

      Chief Executive Officer
      Nitish Mittal

      Nitish Mittal

      Partner

      IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition

      Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social…
    • PEAK Matrix®
      July 22, 2016
      Abhishek Singh

      Abhishek Singh

      Partner
      Jimit Arora

      Jimit Arora

      Chief Executive Officer
      Nitish Mittal

      Nitish Mittal

      Partner

      Life Sciences IT Infrastructure Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016

      The Healthcare and Life Sciences (HLS) landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with…

    Make better business

    decisions

    Let's Connect

    Connect

    Sign up for Insights

    Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

    "(Required)" indicates required fields

    • Info
      • About Us
      • Careers
      • Newsroom
      • Office Locations
      • RFI Agenda
    • Explore
      • Access Reports
      • Custom Decision Support
      • Memberships
      • Published Research
    • Help
      • Analyst Briefings
      • Analyst Inquiry
      • Using the Research Portal
      • Contact Us
    • Policies
      • Do Not Sell or Share My Personal Information
      • Equal Opportunity Employer
      • Everest Group's Research Participation Terms
      • Legal
      • Privacy Notice
      • Research Citation and Award Recognition Guidelines
      • Terms of Use
    © 2026 Everest Global, Inc.