PEAK Matrix® (1) Thematic Report (3)

Advanced compute (1) Advanced General Intelligence (AGI) (1) Africa (1) Agentic AI (5) AI ethics (1) AI infrastructure (2) AI platforms (3) AIOps (2) Analytics (10) Annuities (2) Artificial intelligence (AI) (8) Asset management (6) Australia/New Zealand (2) Benefits (18) BPaaS (4) Build-Operate-Transfer (BOT) (1) Business Process Outsourcing (BPO) (8) Cards & payments (36) Centers of Excellence (COE) (2) Central & Eastern Europe (8) Clinical services & R&D (1) Cloud computing (15) Commercial banking (33) Consumer/retail banking (3) Customer experience management (CXM) (13) Customer feedback & satisfaction (CSAT, NPS, CES) (1) Customer insights & analytics (2) Cybersecurity (6) Datacenter (7) Digital experience platforms (2) Drug manufacturing (1) Drug supply chain (1) East Asia (1) End-user computing (16) Enterprise applications (1) Financial Crime & Compliance (FCC) (1) Generative AI (GenAI) (3) Global Business Services (GBS) (6) Global Capability Center (GCC) (5) Healthcare payment & revenue integrity (1) HRTech (1) Human Capital Management (HCM) (2) Human Resources (HR) (21) Hyperscaler (1) India (6) Innovation (2) Intelligent Document Processing (IDP) (7) Internet of Things (IoT) (1) IT application management & support (AMS) (8) IT applications (5) IT infrastructure (6) IT modernization (7) IT risk (2) IT service management (ITSM) (1) Joint Ventures (JV), Partnerships, and Alliances (3) Learning & development (18) Lending (5) Life insurance (2) Life sciences commercial (3) Managed Services (3) Marketing (2) Medical devices/MedTech (1) Mergers & acquisitions (M&A) and divestitures (3) Middle East (6) North America (11) Outsourcing strategy (1) Payroll (18) Pharmaceuticals/biopharma (1) Process automation platforms (2) Process intelligence (1) Property & casualty insurance (5) Real-world evidence/data (RWE/RWD) (2) Retirements & pensions (2) Revenue Cycle Management (RCM) (2) Shared services (4) South America (1) Southeast Asia (3) Specialists (1) Start-ups (1) Strategic sourcing (3) Systems integration (SI) (4) Talent management (2) Telecom networks (3) Trading & brokerage (1) Transformation (4) Wealth management (10) Western Europe (10)

Abbott Laboratories (1) Accenture (5) ADP (3) Akkodis (2) ALTEN (3) Arvato Systems (2) Atos (3) Bertrandt (3) Birlasoft (1) Capgemini (4) CGI (4) Coforge (1) Cognizant (4) Concentrix (3) Conduent (3) Cyient (3) Datamatics (1) Deloitte (1) DXC Technology (3) EPAM (3) EXL (4) EY (2) Firstsource (1) Fractal Analytics (1) Genpact (4) Globant (3) HCLTech (4) IBM (4) Infogain (1) Infosys (5) KPMG (1) Kyndryl (3) L&T Technology Services (3) LTI (4) Mphasis (4) NTT DATA (4) Persistent Systems (4) PwC (1) TCS (5) Tech Mahindra (4) Teleperformance (3) TTEC (3) Unisys (3) Wipro (4) WNS (3) Zensar (1)

Catalyst™ CX Excellence Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor GBS and Shared Services Healthcare Provider Market Vista™ Outsourcing Excellence

Arya Baranwal (3) Harshit Garg (1) Hrishi Raj Agarwalla (2) Ravi Joshi (3) Ravneet Kaur (4) Sanchita Gupta (1) Yashika Roy (1)