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Showing 31 results

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Provider Compendium
Nov. 15, 2023

Priyanka Mitra

Vice President

Anwesha Chakraborty

Senior Analyst

Pranay Dhingra

Senior Analyst

Varun Madan

Senior Analyst

Multi-Process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2023

The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2023 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix® Assessment. The report provides comprehensive and fact-based snapshots of 17 MPHRO service providers.…
PEAK Matrix®
Aug. 04, 2023

Priyanka Mitra

Vice President

Anwesha Chakraborty

Senior Analyst

Pranay Dhingra

Senior Analyst

Varun Madan

Senior Analyst

Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2023

In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency. Ongoing talent shortage, surging inflation, a recessionary environment, and geopolitical instability, coupled with…
Provider Compendium
June 01, 2022

Priyanka Mitra

Vice President

Anwesha Chakraborty

Senior Analyst

Multi-process Human Resources Outsourcing (MPHRO) Services – Service Provider Compendium 2022

The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2022 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix® Assessment, which assesses 19 leading MPHRO service providers. This report provides comprehensive service…
PEAK Matrix®
March 31, 2022

Priyanka Mitra

Vice President

Anwesha Chakraborty

Senior Analyst

Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2022

The global Multi-process Human Resources Outsourcing (MPHRO) market recovered from the pandemic-induced disruption and experienced a growth resurge in 2021. It is likely to continue to grow due to enterprises’ increased digital transformation initiatives, the need…
Provider Compendium
Jan. 18, 2024

Ronak Doshi

Partner

Arpita Dwivedi

Practice Director

Amit Anand

Senior Analyst

Abhigyan Kumar

Senior Analyst

Talent Readiness for Next-generation IT Services – Provider Compendium 2024

The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills…
PEAK Matrix®
Nov. 28, 2023

Ronak Doshi

Partner

Arpita Dwivedi

Practice Director

Amit Anand

Senior Analyst

Abhigyan Kumar

Senior Analyst

Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023

Amid the rapidly evolving technology landscape, as enterprises advance in their digital transformation endeavors, they face a primary challenge the shortage of talent equipped with next-generation skills. This challenge is further exacerbated by the shortening half-lives…
State of the Market
Feb. 25, 2021

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-process Human Resources Outsourcing (MPHRO) – State of the Market Report 2021

The pandemic has brought with it multiple challenges for organizations as well as service providers. The economic crisis associated with the pandemic and the need to rapidly adapt to a new remote working environment has affected…
Provider Compendium
Feb. 12, 2021

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-process Human Resources Outsourcing (MPHRO) Services - Service Provider Compendium 2021

The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This…
PEAK Matrix®
Jan. 19, 2021

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resource Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2021

The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a steady rate in 2019 but experienced short-term disruption due to COVID-19 in 2020. While on the one hand, the pandemic impacted contract renewals and large-scale…
Provider Compendium
Jan. 17, 2020

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2020

The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s recently published MPHRO Service Provider Landscape with PEAK Matrix™ Assessment 2020. The compendium provides comprehensive and fact-based snapshots of 20…
State of the Market
Jan. 10, 2020

Priyanka Mitra

Vice President

Rachita Mehrishi

Senior Analyst

Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2020 – Preparing for a Digitally Enabled Decade

The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy rate of ~5% during 2017-2019. This trend is expected to continue over the next two to three years, with the market breaching US$5 billion…
PEAK Matrix®
Dec. 17, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix™ Assessment with Service Provider Landscape 2020

The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, NGA HR, and TCS – in terms of market impact and vision & capability. Having said that, Leaders on the MPHRO…
Provider Compendium
Jan. 10, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2019

The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive…
State of the Market
Jan. 18, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2019 – Unraveling the HR Conundrum Through Digital Adoption

The global Multi-Process Human Resource Outsourcing (MPHRO) market has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-8% and is expected to cross US$5 billion by 2020. The growth is backed…
PEAK Matrix®
Jan. 08, 2019

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Sharath Hari N

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, IBM, and NGA HR – in terms of market impact and vision & capability. However, there is stiff competition from other…
PEAK Matrix®
June 28, 2019

Aaditya Jain

Partner

Ronak Doshi

Partner

Kriti Gupta

Practice Director

Supratim Nandi

Practice Director

Sarweshwer Gupta

Senior Analyst

Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud

The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
State of the Market
Dec. 27, 2017

Rajesh Ranjan

Managing Partner

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Krishna Sai Charan

Vice President

Multi-Process Human Resources Outsourcing (MPHRO) – Annual Report 2018

The global Multi-Process Human Resource Outsourcing (MPHRO) has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-7% between 2014-2016. The growth has been particularly strong in the emerging markets of Asia…
PEAK Matrix®
Nov. 20, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native

With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned…
PEAK Matrix®
Sep. 28, 2017

Anil Vijayan

Partner

Priyanka Mitra

Vice President

Rajesh Ranjan

Managing Partner

Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

The MPHRO service provider landscape continues to be dominated by the top five providers - Accenture, ADP, Alight Solutions, IBM, and NGA Human Resources, in terms of market success and delivery capability. However, other players are…
PEAK Matrix®
July 19, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind

IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…

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