Showing 24 results
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Provider Compendium Jan. 18, 2024
Talent Readiness for Next-generation IT Services – Provider Compendium 2024
The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills… -
PEAK Matrix® Nov. 28, 2023
Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023
Amid the rapidly evolving technology landscape, as enterprises advance in their digital transformation endeavors, they face a primary challenge the shortage of talent equipped with next-generation skills. This challenge is further exacerbated by the shortening half-lives… -
PEAK Matrix® Sep. 06, 2022
Digital Workplace Services PEAK Matrix® Assessment 2022 – North America
With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from… -
Provider Compendium Sep. 29, 2022
Digital Workplace Services Provider Compendium 2022 – North America
With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value… -
PEAK Matrix® Dec. 17, 2021
Digital Workplace Services PEAK Matrix® Assessment 2022
The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states… -
Provider Compendium Jan. 26, 2022
Digital Workplace Service Provider Compendium 2022
The pandemic has been a catalyst for enterprises to recalibrate their strategies and operating models for the workplace. Considering that the business case for workplace transformation is well established now, enterprises are conceptualizing the target states… -
PEAK Matrix® Aug. 21, 2020
Digital Workplace Services PEAK Matrix® Assessment 2020
COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows… -
Provider Compendium Sep. 25, 2020
Digital Workplace – Service Provider Compendium 2020
COVID-19 has had a profound impact on enterprises, service providers, and employees. Most enterprises have handled workplace-related disruptions well, albeit with a knee-jerk reaction through Work From Home (WFH) enablement. However, the current WFH model allows… -
PEAK Matrix® June 28, 2019
Digital Workplace Services PEAK Matrix™ Assessment 2019: Enterprises, It is Time to Humanize the Workplace Experience
Although the focus of workplace services has shifted from user productivity to user experience, the consumers of these services are still viewed as users, rather than humans. Enterprises need to realize that employees are not mere… -
PEAK Matrix® June 28, 2019
Next-generation IT Infrastructure Services in BFS PEAK Matrix™ Assessment 2019: Hybrid IT for Migrating Core on Cloud
The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated… -
PEAK Matrix® Nov. 20, 2018
Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native
With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned… -
PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
PEAK Matrix® June 19, 2018
Digital Workplace Services – Market Trends and PEAK Matrix™ Assessment: Enterprise’s Wish is Not Service Provider’s Command!
There is significant confusion in the market in terms of what the digital workplace entails. Many enterprises are misled into adopting a workplace service model with second-generation, cost effectiveness-centric solutions, overlaid with a veneer of next-generation… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
PEAK Matrix® Dec. 11, 2017
Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam
Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is… -
PEAK Matrix® July 13, 2017
Workplace Services – Market Trends and PEAK Matrix™ Assessment: “End Users are no Less than Customers!”
As focus on user experience within workplace services continues to rise, “digital workplace” is coming into common parlance. However, there is significant market confusion as to what a digital workplace truly stands for and what defines… -
PEAK Matrix® April 18, 2017
IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)
In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT… -
State of the Market Jan. 14, 2016
IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition
Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social… -
PEAK Matrix® Dec. 04, 2015
IT Outsourcing in the Healthcare Provider Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2015
Introduction The healthcare industry is witnessing unprecedented churn and transformation, leading to a surge in adoption of IT and business process outsourcing. Driven by regulatory reforms, tenets of consumerization, market consolidation, and emergence of next-generation digital… -
PEAK Matrix® Sep. 21, 2016
Private Cloud Enablement Services – Market Update and PEAK Matrix Assessment: Marry with Public Cloud or Die
Private cloud deployment continues to witness increasing acceptance/traction as enterprises try to make their IT setups streamlined and flexible, while at the same time adhering to various industry- and geography-specific security and compliance requirements. Maximizing returns…
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