PEAK Matrix® (1) State of the Market (1)

AdTech (1) Advanced communications (2) Advanced compute (1) Advanced General Intelligence (AGI) (1) After-sales services (3) Agentic AI (40) AI ethics (1) AI infrastructure (6) AI platforms (15) AIOps (4) Alternative assets (6) Analytics (8) Annuities (1) Artificial intelligence (AI) (31) Asset management (9) Australia/New Zealand (7) Autonomous vehicles (2) Blockchain (2) BPaaS (6) Build-Operate-Transfer (BOT) (2) Business intelligence (BI) (1) Business Process Outsourcing (BPO) (15) Cards & payments (6) Centers of Excellence (COE) (3) Central & Eastern Europe (21) Central America & Caribbean (3) Change management (4) China (2) Clinical & care management (1) Clinical services & R&D (3) Cloud computing (15) Cloud security (4) Commercial banking (7) Consumer preferences & behaviors (2) Consumer/retail banking (7) Contact center operations (4) Contact Center-as-a-Service (CCaaS) (3) Content supply chain (1) Conversational AI (2) Cryptocurrency & digital assets (3) Custody & fund administration (4) Customer experience management (CXM) (11) Customer feedback & satisfaction (CSAT, NPS, CES) (3) Customer insights & analytics (6) Cybersecurity (5) Data engineering (6) Data governance & quality (1) Data integration (2) Data management (3) Data modernization (2) Data observability (1) Data protection (1) Data science (1) Data security & privacy (2) DataOps (1) Demographics (1) Digital commerce platforms (4) Digital experience platforms (5) Digital twins/industry 4.0 (6) Drug manufacturing (1) Drug supply chain (1) East Asia (7) End-user computing (4) Endpoint security management (1) Engineering (5) Engineering verification & validation/testing (3) Enterprise applications (7) Experience levels (XLAs) (2) Finance & accounting (3) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (7) Financial market infrastructure (1) Financial planning & analysis (FP&A) (3) Financial risk (1) Fintech (2) Generative AI (GenAI) (21) Global Business Services (GBS) (5) Global Capability Center (GCC) (4) Healthcare risk & regulations (1) Human Capital Management (HCM) (2) Hyperscaler (12) Identify & access management (IAM) (1) Impact sourcing (2) Independent Software Vendors (ISV) (1) India (13) Information & communication tech (1) Innovation (3) Insurance billing & payments (1) Insurance claims (3) Insurance distribution (1) Insurance intermediaries (1) Insurance policy servicing (2) Insurance Third-party Administrators (TPA) (1) Insurance underwriting (2) InsurTech (3) Intelligent Document Processing (IDP) (9) Internet of Things (IoT) (1) Investment banking (2) IT application management & support (AMS) (11) IT applications (6) IT asset management (2) IT consulting (6) IT infrastructure (7) IT modernization (11) IT operations (7) IT quality engineering & testing (3) IT service management (ITSM) (3) Joint Ventures (JV), Partnerships, and Alliances (3) Learning & development (2) Lending (4) Life insurance (1) Life sciences commercial (7) Logistics & delivery (2) Make/manufacture (2) Managed Services (16) Marketing (8) Marketing operations (2) Medical devices/MedTech (1) Mergers & acquisitions (M&A) and divestitures (5) Mid-market (2) Middle East (12) MLOps (1) Nearshore (1) North America (28) Offshore (1) Order management & fulfillment (2) Order-to-cash (O2C/OTC) (3) Outsourcing (5) Outsourcing process (2) Outsourcing strategy (1) Patient & member experience (1) Patient access (1) Payer claims & administration (1) Pharmaceuticals/biopharma (6) Pharmacovigilance (1) Private capital/PE (5) Process automation platforms (7) Process intelligence (1) Process orchestration (1) Procure-to-pay (P2P/PTP) (7) Procurement (4) Procurement operations (4) ProcureTech (1) Product engineering (2) Property & casualty insurance (3) Provider portfolio (2) Quality & regulatory affairs (QRA) (2) Real-world evidence/data (RWE/RWD) (2) Record-to-report (R2R/RTR) (3) Responsible AI (1) Retirements & pensions (2) Revenue Cycle Management (RCM) (1) Risk management (2) SalesTech (2) Self-service & chatbots (2) Semiconductor engineering (1) Service Integration and Management (SIAM) (2) Service Levels (1) Shared services (4) Source to Contract (S2C) (4) Source to Pay (S2P) (4) South America (3) Southeast Asia (8) Stakeholder management (1) Strategic partner (2) Strategic sourcing (7) Supply chain (6) Supply chain planning (3) Sustainability (1) Systems integration (SI) (17) Talent management (3) Telecom networks (3) Trading & brokerage (2) Transformation (14) Wealth management (3) Western Europe (23) Workforce planning (1)

Abbott Laboratories (2) ABBYY (19) AccelData (1) Accenture (2) Acryl Data (1) Adobe (3) Akabot (3) Akkodis (1) Amazon Web Services (AWS) (2) Anomalo (1) Appian (16) Apromore (14) ARIS (2) Ataccama (1) AuraQuantic (3) Automation Anywhere (9) AutomationEdge (3) Avaamo (1) Avaloq (1) Backbase (1) Bigeye (1) Broadridge (1) Capgemini (3) Celonis (22) Coforge (1) Cognizant (2) Collibra (1) Cyclone Robotics (3) Databuck (1) Datakitchen (1) Datamatics (4) Decisions (3) Decube (1) Deloitte (1) DQ Labs (1) DXC Technology (1) eClerx (3) EdgeVerve (12) Envestnet (1) epiplex.ai (1) Everflow (6) EvoluteIQ (3) Exela Technologies (1) EXL (2) EY (1) Finastra (1) Firstsource (1) FIS (1) Fiserv (1) FNZ (1) FUTUROOT (2) Genpact (3) Happiest Minds (1) HCLSoftware (1) HCLTech (2) HyperScience (1) IBM (19) ICEDQ (1) iGrafx (2) Informatica (1) Infosys (4) Infosys Finacle (1) inverbis (2) InvestCloud (1) IQVIA (1) Kensu (1) Kissflow (1) KnowledgeLake (3) Kore.ai (1) Kyndryl (1) KYP.ai (1) Laiye (3) Lana Labs (6) Liferay (1) Lightup (1) Logpickr (6) LTI (1) LTIMindtree (1) Medidata Solutions (1) Metaplane (1) Microsoft (6) Mimica (1) mindzie (2) Minit (6) Monte Carlo (1) Mozart Data (1) Mphasis (2) mpmX (2) myInvenio (7) Neutrinos (3) NICE (8) Nintex (10) Nividous (3) NTT DATA (2) OneReach.ai (1) Optimus Hive (1) Oracle (1) PAFnow (4) Pantomath (1) Pega (10) Pegasystems (1) Persistent Systems (1) Precisely (1) process.science (2) Processifier (2) Proxverse (2) Puzzle Data (2) PwC (2) QAD (2) qBotica (3) QPR Software (11) Qualdo (1) RightData (1) SAIO (3) Salesforce (6) SAP (5) SAP Signavio (2) Secoda (1) SEI (1) ServiceNow (6) Sifflet (1) Skan AI (1) SODA (1) Softtek (1) Software AG (10) Sonata Software (1) Sopra Steria (1) Soroco (1) SS&C Blue Prism (5) Stefanini (1) StereoLOGIC (1) Sutherland Global Services (1) Synq (1) TCS (3) Tech Mahindra (1) Telm.ai (1) TEMENOS (3) Timeseer (1) Tungsten Automation (4) UiPath (24) Unravel Data (1) UpFlux (2) UST (4) Validio (1) Virtusa (1) Wipro (2) WorkFusion (1)

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Anil Vijayan (1) Anish Nath (1) Chetan Dabade (1) Divya Chandak (1) Ishi Thakur (1) Mansi Gupta (1) Pragya Sultania (1) Vaibhav Bansal (1) Vishal Gupta (1)