All Reports Events Blogs Videos
Showing 37 results
  • Provider Compendium
    Nov. 15, 2023

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2023 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix® Assessment. The report provides comprehensive and fact-based snapshots of 17 MPHRO service providers.…
  • PEAK Matrix®
    Aug. 04, 2023

    In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations are constantly seeking ways to optimize their operations and enhance their overall efficiency. Ongoing talent shortage, surging inflation, a recessionary environment, and geopolitical instability, coupled with…
  • Provider Compendium
    June 01, 2022

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2022 is a companion to Everest Group’s MPHRO Services Provider Landscape with PEAK Matrix® Assessment, which assesses 19 leading MPHRO service providers. This report provides comprehensive service…
  • PEAK Matrix®
    March 31, 2022

    The global Multi-process Human Resources Outsourcing (MPHRO) market recovered from the pandemic-induced disruption and experienced a growth resurge in 2021. It is likely to continue to grow due to enterprises’ increased digital transformation initiatives, the need…
  • Thematic Report
    March 12, 2026

    Market Vista™ Q1 2026 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • Thematic Report
    Dec. 08, 2025

    Market Vista™ Q4 2025 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • Thematic Report
    Sep. 17, 2025

    Market Vista™ Q3 2025 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments, including the latest developments in next-generation technologies such as digital services, Global Business Services (GBS) market dynamics, and emerging…
  • PEAK Matrix®
    Sep. 30, 2025

    Global Capability Centers (GCCs) are rapidly evolving from cost-focused delivery hubs into strategic business transformation enablers. They now drive enterprise-wide innovation, enhance customer and employee experiences, and deliver measurable business impact. Key trends shaping this evolution…
  • PEAK Matrix®
    Dec. 10, 2025

    The Payments IT services market is undergoing a significant transformation. For years, enterprises focused on compliance, scheme-specific upgrades, and incremental improvements to legacy platforms. That approach is no longer sufficient. Rising transaction volumes, real-time expectations, interoperability…
  • Provider Compendium
    Jan. 18, 2024

    The scarcity of talent equipped with next-generation skills remains a major roadblock in digital transformation journeys for enterprises. This challenge is exacerbated by the diminishing half-lives of skills and an increasing attrition rate in emerging skills…
  • PEAK Matrix®
    Nov. 28, 2023

    Amid the rapidly evolving technology landscape, as enterprises advance in their digital transformation endeavors, they face a primary challenge the shortage of talent equipped with next-generation skills. This challenge is further exacerbated by the shortening half-lives…
  • State of the Market
    Feb. 25, 2021

    The pandemic has brought with it multiple challenges for organizations as well as service providers. The economic crisis associated with the pandemic and the need to rapidly adapt to a new remote working environment has affected…
  • Provider Compendium
    Feb. 12, 2021

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Compendium 2021 is a companion to Everest Group’s Multi-process Human Resources Outsourcing (MPHRO) Services Provider Landscape with PEAK Matrix® Assessment, which assesses 20 major MPHRO service providers. This…
  • PEAK Matrix®
    Jan. 19, 2021

    The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a steady rate in 2019 but experienced short-term disruption due to COVID-19 in 2020. While on the one hand, the pandemic impacted contract renewals and large-scale…
  • Provider Compendium
    Jan. 17, 2020

    The Multi-process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s recently published MPHRO Service Provider Landscape with PEAK Matrix™ Assessment 2020. The compendium provides comprehensive and fact-based snapshots of 20…
  • State of the Market
    Jan. 10, 2020

    The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy rate of ~5% during 2017-2019. This trend is expected to continue over the next two to three years, with the market breaching US$5 billion…
  • PEAK Matrix®
    Dec. 17, 2019

    The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, NGA HR, and TCS – in terms of market impact and vision & capability. Having said that, Leaders on the MPHRO…
  • Provider Compendium
    Jan. 10, 2019

    The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive…
  • State of the Market
    Jan. 18, 2019

    The global Multi-Process Human Resource Outsourcing (MPHRO) market has been able to consistently maintain an upward growth trajectory, witnessing a CAGR of 6-8% and is expected to cross US$5 billion by 2020. The growth is backed…
  • PEAK Matrix®
    Jan. 08, 2019

    The MPHRO service provider landscape is dominated by five providers − Accenture, ADP, Alight Solutions, IBM, and NGA HR – in terms of market impact and vision & capability. However, there is stiff competition from other…

Items per page