• Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and GCCs
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • R&D and Innovation Excellence
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Middle East Conflict
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage Dallas 2026
      • Elevate Dallas 2026
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
  • Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and GCCs
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • R&D and Innovation Excellence
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Middle East Conflict
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage Dallas 2026
      • Elevate Dallas 2026
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
    Complimentary Available for purchase

    Content Type

    PEAK Matrix® Provider Compendium State of the Market Viewpoint

    No results found

    Topics

    AdTech Advanced communications Advanced compute Advanced materials & coatings Africa After-sales services Agentic AI AI platforms Analytics Annuities Artificial intelligence (AI) Australia/New Zealand Autonomous vehicles Benefits Blockchain BPaaS Build-Operate-Transfer (BOT) Business continuity planning (BCP)/disaster recovery (DR) Business outcomes Business Process Outsourcing (BPO) Cards & payments Category management Central & Eastern Europe Central America & Caribbean Chemistry China ClimateTech Commercial banking Contact center operations Contact Center-as-a-Service (CCaaS) Content moderation (CoMo) Contingent staffing Customer experience management (CXM) Customer feedback & satisfaction (CSAT, NPS, CES) East Asia Economy Energy Energy storage Engineering Engineering verification & validation/testing Enterprise applications Environmental technologies Finance & accounting Financial planning & analysis (FP&A) Fine & specialty chemicals Fintech Food & nutrition Generative AI (GenAI) Geopolitical risk Global Business Services (GBS) Global Capability Center (GCC) Global Technology Center (GTC) Human Resources (HR) India Information & communication tech Innovation IT application management & support (AMS) IT applications IT infrastructure IT operations IT quality engineering & testing Learning & development Life insurance Logistics & delivery Managed Services Manufacturing engineering Marketing Marketing analytics Marketing operations Mergers & acquisitions (M&A) and divestitures Metaverse Middle East Mortgages Nearshore Next-gen processors North America Offshore Offshore Development Center (ODC) Onshore Order-to-cash (O2C/OTC) Outsourcing Outsourcing strategy Pandemic Payroll Polymers & composites Pricing Process automation platforms Procure-to-pay (P2P/PTP) Procurement Product engineering Property & casualty insurance Quality & regulatory affairs (QRA) Quantum computing Record-to-report (R2R/RTR) Recruiting Retirements & pensions Risk management Skills Smart materials Software product engineering (SPE) Software-defined vehicles Source to Contract (S2C) Source to Pay (S2P) South America Southeast Asia Specialists Spend management & analytics Strategic sourcing Supply chain Sustainability Talent management Target operating model (TOM) Tax management Technology architecture The Philippines Transformation Trust & safety Ukraine-Russia Wealth management Western Europe Workforce planning

    No results found

    Companies & Technologies

    Allegis Global Solutions AMN Healthcare Capita Hays Hudson RPO KellyOCG Randstad Sourceright Yoh Services

    No results found

    All 3 Months 6 Months 12 Months

    Membership

    Contingent Workforce Management CX Excellence Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Healthcare Provider Locations Insider™ Outsourcing Excellence

    No results found

    Contributors

    Aakash Verma Aakash Verma (ITS) Aarushi Sharma Abhigyan Kumar Abhishek Sharma Abhishek Singh Aditi Prakash Aditi Ushir Aishwarya Barjatya Akash Thunga Akash Verma Akhilesh Kulkarni Akshat Bhargava Akshat Sharma Aman Bhargav Amir Khan Amit Anand Anand Gopalakrishnan Anchal Guleria Animesh Solanki Aniruddha Kulkarni Anirudh Kopparam Arjun Chauhan Arkadev (Arko) Basak Ashwin Venkatesan Asritha Gantla Biswajeet Ray Chetan Somani Chunky Satija CJ Sengupta Deepti Sekhri Dev Das V Dheeraj Maken Dileep Amanchi Divya Kushwaha Durga Ambati Everest Group Himani Chhabra Hriday Adwani Jaskaran Singh Kaustubh K Krishna Sai Charan Kumar Avijit Kunal Verma Lakshay Sharma Lalith Kumar Lochan Surana Lokesh Goyal Madhurima Chopra Manan Singhal Manu Aggarwal Mohit Singhal Mukesh Ranjan Mustafa Pitolwala Nimisha Awasthi Nithya S Nitika Tayal Nitish Mittal Pallavi Seth Paritosh Doshi Prabhjyot Kaur Prabhneet Kaur Prachi Ahuja Prashray Kala Prateek Singh Priyanka Mitra Rachita Mehrishi Rachita Rao Rahul Barwe Rajat Maitraya Rajesh Ranjan Rashi Garg Ravi Varun Raya Mukherjee Rhea Nijhawan Rishav Kumar Ritika Kalra Ritwik Rudra Rivanshi Ahuja Rohit Rohit K Rohit Narain Ronak Doshi Sailesh Hota Sakshi Maurya Sanskar Chauhan Sanyam Gupta Sarmista Priyadarshini Satyam Kataria Sharang Sharma Shhouraya Chadha Shikhar Agrawal Shirley Hung Shivam Naidu Shreya Chawla Shreya Dang Shruthi Kumar Simon Thomas Simran Gupta Soumya Bansal Sowmyanarayan Srinivasan Srawesh Subba Suman Upardrasta Sumit Kumar Sushmita Biswas Tanisha Pacheriwala Tanishqa Singh Tanvi Rai Tista Guha Titus M Utkarsh Chaudhary Vaibhav Jain Vaibhav Jindal Varun Madan Vignesh Kannan Vishal Gupta Vudikala Pramodh Vyom Nagaich Zachariah K Chirayil

    No results found

    Return to Search
    All Reports Events Blogs Videos
    All Reports Events Blogs Videos

    Filters

    Clear Filters
    Reset all filters
    Complimentary Available for purchase

    No results found

    Content Type

    PEAK Matrix® (1) Provider Compendium (1) State of the Market (1) Viewpoint (1)

    No results found

    Topics

    AdTech (1) Advanced communications (2) Advanced compute (2) Advanced materials & coatings (8) Africa (14) After-sales services (1) Agentic AI (3) AI platforms (4) Analytics (6) Annuities (1) Artificial intelligence (AI) (6) Australia/New Zealand (2) Autonomous vehicles (1) Benefits (15) Blockchain (1) BPaaS (1) Build-Operate-Transfer (BOT) (1) Business continuity planning (BCP)/disaster recovery (DR) (2) Business outcomes (1) Business Process Outsourcing (BPO) (17) Cards & payments (4) Category management (1) Central & Eastern Europe (21) Central America & Caribbean (7) Chemistry (8) China (3) ClimateTech (9) Commercial banking (4) Contact center operations (1) Contact Center-as-a-Service (CCaaS) (1) Content moderation (CoMo) (2) Contingent staffing (4) Customer experience management (CXM) (4) Customer feedback & satisfaction (CSAT, NPS, CES) (1) East Asia (3) Economy (1) Energy (11) Energy storage (9) Engineering (8) Engineering verification & validation/testing (3) Enterprise applications (2) Environmental technologies (2) Finance & accounting (15) Financial planning & analysis (FP&A) (10) Fine & specialty chemicals (1) Fintech (1) Food & nutrition (1) Generative AI (GenAI) (3) Geopolitical risk (4) Global Business Services (GBS) (12) Global Capability Center (GCC) (3) Global Technology Center (GTC) (1) Human Resources (HR) (10) India (16) Information & communication tech (3) Innovation (4) IT application management & support (AMS) (1) IT applications (2) IT infrastructure (1) IT operations (1) IT quality engineering & testing (4) Learning & development (9) Life insurance (1) Logistics & delivery (1) Managed Services (4) Manufacturing engineering (8) Marketing (6) Marketing analytics (4) Marketing operations (6) Mergers & acquisitions (M&A) and divestitures (3) Metaverse (1) Middle East (6) Mortgages (1) Nearshore (33) Next-gen processors (2) North America (14) Offshore (25) Offshore Development Center (ODC) (1) Onshore (11) Order-to-cash (O2C/OTC) (12) Outsourcing (7) Outsourcing strategy (3) Pandemic (1) Payroll (17) Polymers & composites (1) Pricing (1) Process automation platforms (13) Procure-to-pay (P2P/PTP) (12) Procurement (17) Product engineering (1) Property & casualty insurance (3) Quality & regulatory affairs (QRA) (4) Quantum computing (2) Record-to-report (R2R/RTR) (13) Recruiting (9) Retirements & pensions (1) Risk management (7) Skills (5) Smart materials (7) Software product engineering (SPE) (1) Software-defined vehicles (1) Source to Contract (S2C) (14) Source to Pay (S2P) (14) South America (13) Southeast Asia (18) Specialists (1) Spend management & analytics (1) Strategic sourcing (3) Supply chain (5) Sustainability (3) Talent management (10) Target operating model (TOM) (1) Tax management (1) Technology architecture (2) The Philippines (5) Transformation (2) Trust & safety (2) Ukraine-Russia (3) Wealth management (1) Western Europe (22) Workforce planning (7)

    No results found

    Managed Services (4)

    Companies & Technologies

    Allegis Global Solutions (2) AMN Healthcare (2) Capita (1) Hays (2) Hudson RPO (2) KellyOCG (2) Randstad Sourceright (2) Yoh Services (2)

    No results found

    All 3 Months 6 Months 12 Months

    Membership

    Advanced SciTech Agentic and Process Automation ​Amazon Web Services (AWS) Application Services Artificial Intelligence (AI) ​Asset and Wealth Management​ Banking and Financial Services Intelligent Operations Banking and Financial Services IT Catalyst™ Clinical Development Technology Cloud and Infrastructure Services Contingent Staffing Contingent Workforce Management Contract Research Organization Services Customer Experience Management CX Excellence CXM Technology Cybersecurity Data and Analytics Digital Adoption Platforms (DAP) Digital Services Digital Workplace Employer of Record (EOR) Engineering Research and Development Enterprise Platform Services Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Finance and Accounting Financial Crime and Compliance Forces & Foresight™ GBS and GCC Google Cloud Healthcare IT Healthcare Payer Intelligent Operations Healthcare Provider Healthcare Provider Intelligent Operations HealthTech Human Resources Insurance Intelligent Operations Insurance IT Insurance Technology (InsurTech) Insurance Third-Party Administration (TPA) Services Intelligent Document Processing (IDP) Lending and Mortgages Life Sciences Commercial Life Sciences Intelligent Operations Life Sciences IT Locations Insider™ Marketing and Sales Services and Technology ​Microsoft Azure Microsoft Business Application Services Modern Application Development (MAD) Multi-country Payroll Outsourcing Excellence Payment Integrity Solutions Pricing Analytics as a Service Process Intelligence Procurement and Supply Chain ProcureTech Recruitment Retail and CPG Retirement Technologies Rewards and Recognition SAP Services Software Engineering Supply Chain Management (SCM) Services Sustainability Technology and Services Trust and Safety Value and Quality Assurance (VQA)

    No results found

    Contributors

    Aakash Verma (1) Aakash Verma (ITS) (1) Aarushi Sharma (6) Abhigyan Kumar (2) Abhishek Sharma (1) Abhishek Singh (5) Aditi Prakash (2) Aditi Ushir (1) Aishwarya Barjatya (1) Akash Thunga (2) Akash Verma (1) Akhilesh Kulkarni (1) Akshat Bhargava (1) Akshat Sharma (1) Aman Bhargav (5) Amir Khan (3) Amit Anand (2) Anand Gopalakrishnan (3) Anchal Guleria (1) Animesh Solanki (2) Aniruddha Kulkarni (1) Anirudh Kopparam (3) Arjun Chauhan (2) Arkadev (Arko) Basak (7) Ashwin Venkatesan (3) Asritha Gantla (6) Biswajeet Ray (1) Chetan Somani (1) Chunky Satija (5) CJ Sengupta (1) Deepti Sekhri (3) Dev Das V (0) Dheeraj Maken (2) Dileep Amanchi (5) Divya Kushwaha (1) Durga Ambati (4) Everest Group (4) Himani Chhabra (2) Hriday Adwani (3) Jaskaran Singh (3) Kaustubh K (1) Krishna Sai Charan (13) Kumar Avijit (4) Kunal Verma (1) Lakshay Sharma (1) Lalith Kumar (1) Lochan Surana (2) Lokesh Goyal (5) Madhurima Chopra (1) Manan Singhal (2) Manu Aggarwal (3) Mohit Singhal (2) Mukesh Ranjan (18) Mustafa Pitolwala (1) Nimisha Awasthi (1) Nithya S (3) Nitika Tayal (1) Nitish Mittal (2) Pallavi Seth (2) Paritosh Doshi (0) Prabhjyot Kaur (1) Prabhneet Kaur (7) Prachi Ahuja (3) Prashray Kala (1) Prateek Singh (3) Priyanka Mitra (9) Rachita Mehrishi (1) Rachita Rao (2) Rahul Barwe (1) Rajat Maitraya (1) Rajesh Ranjan (3) Rashi Garg (5) Ravi Varun (1) Raya Mukherjee (3) Rhea Nijhawan (5) Rishav Kumar (1) Ritika Kalra (4) Ritwik Rudra (1) Rivanshi Ahuja (4) Rohit (6) Rohit K (6) Rohit Narain (3) Ronak Doshi (3) Sailesh Hota (2) Sakshi Maurya (1) Sanskar Chauhan (2) Sanyam Gupta (3) Sarmista Priyadarshini (3) Satyam Kataria (2) Sharang Sharma (1) Shhouraya Chadha (1) Shikhar Agrawal (1) Shirley Hung (3) Shivam Naidu (1) Shreya Chawla (6) Shreya Dang (1) Shruthi Kumar (1) Simon Thomas (3) Simran Gupta (11) Soumya Bansal (6) Sowmyanarayan Srinivasan (1) Srawesh Subba (1) Suman Upardrasta (1) Sumit Kumar (1) Sushmita Biswas (1) Tanisha Pacheriwala (2) Tanishqa Singh (1) Tanvi Rai (4) Tista Guha (4) Titus M (14) Utkarsh Chaudhary (1) Vaibhav Jain (1) Vaibhav Jindal (1) Varun Madan (1) Vignesh Kannan (2) Vishal Gupta (6) Vudikala Pramodh (4) Vyom Nagaich (1) Zachariah K Chirayil (2)

    No results found

    Dev Das V (0) Paritosh Doshi (0) Rajesh Ranjan (3) Sumit Kumar (1)
    Showing 4 results

    Sort By

    Relevance Newest Oldest
    Paritosh Doshi Sumit Kumar Dev Das V Rajesh Ranjan Managed Services
    • Viewpoint
      Aug. 29, 2025
      Sumit Kumar

      Sumit Kumar

      Vice President
      Prashray Kala

      Prashray Kala

      Partner

      Risk Radar Newsflash | Keep Call Centers in America Act 2025: Firms Should Prepare for Potential Policy Shifts on Offshoring

      In July 2025, the US Senate introduced the bipartisan Keep Call Centers in America Act of 2025 bill. Although still pending, the bill signals a potentially significant policy shift designed to limit the offshoring of US…
    • Provider Compendium
      March 31, 2016
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner

      Managed Service Provider (MSP) – Service Provider Profile Compendium 2015

      Introduction The Managed Service Provider (MSP) Compendium 2015 provides accurate, comprehensive, and fact-based snapshots of service providers in the MSP market. The study provides a detailed profile of each MSP provider assessed, with a comprehensive picture…
    • PEAK Matrix®
      Dec. 29, 2015
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner

      Managed Service Provider (MSP) – Service Provider Landscape with PEAK Matrix™ Assessment 2015

      Introduction The global MSP market, by managed spend, is estimated to be between US$88-93 billion. It witnessed rapid growth of 15-20% CAGR during 2011-2014. MSP is undergoing a transition due to evolving business imperatives, which are…
    • State of the Market
      Dec. 02, 2015
      Rajesh Ranjan

      Rajesh Ranjan

      Managing Partner
      Vishal Gupta

      Vishal Gupta

      Partner

      Managed Service Provider (MSP) – Annual Report 2015: Moving Beyond the Horizon

      INTRODUCTION The global MSP market is witnessing fundamental changes that are altering the dynamics of the market. MSP buyers, having obtained the relatively low hanging fruits, are now looking for additional strategic gains from their MSP…

    Items per page

    Make better business

    decisions

    Let's Connect

    Connect

    Sign up for Insights

    Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

    "(Required)" indicates required fields

    • Info
      • About Us
      • Careers
      • Newsroom
      • Office Locations
      • RFI Agenda
    • Explore
      • Access Reports
      • Custom Decision Support
      • Memberships
      • Published Research
    • Help
      • Analyst Briefings
      • Analyst Inquiry
      • Using the Research Portal
      • Contact Us
    • Policies
      • Do Not Sell or Share My Personal Information
      • Equal Opportunity Employer
      • Everest Group's Research Participation Terms
      • Legal
      • Privacy Notice
      • Research Citation and Award Recognition Guidelines
      • Terms of Use
    © 2026 Everest Global, Inc.