• Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and GCCs
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • R&D and Innovation Excellence
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Middle East Conflict
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage Dallas 2026
      • Elevate Dallas 2026
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
  • Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and GCCs
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • R&D and Innovation Excellence
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Middle East Conflict
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage Dallas 2026
      • Elevate Dallas 2026
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
    Complimentary Available for purchase

    Content Type

    PEAK Matrix® Thematic Report

    No results found

    Topics

    AdTech Advanced communications Advanced compute Advanced materials & coatings Africa Australia/New Zealand Autonomous vehicles Build-Operate-Transfer (BOT) Centers of Excellence (COE) Central & Eastern Europe Chemistry ClimateTech Energy Energy storage Engineering Environmental technologies Fine & specialty chemicals Food & nutrition Global Business Services (GBS) Global Capability Center (GCC) Governance model India Information & communication tech Innovation IT modernization Joint Ventures (JV), Partnerships, and Alliances Manufacturing engineering Next-gen processors North America Outsourcing Polymers & composites Quantum computing Shared services Smart materials Software-defined vehicles Southeast Asia Sustainability Transformation Western Europe

    No results found

    Companies & Technologies

    Accenture Birlasoft Capgemini CGI Coforge Cognizant Datamatics Deloitte EXL EY Firstsource Fractal Analytics Genpact HCLTech IBM Infogain Infosys KPMG LTI Mphasis NTT DATA Persistent Systems PwC TCS Tech Mahindra Wipro Zensar

    No results found

    All 3 Months 6 Months 12 Months

    Membership

    Catalyst™ GBS and GCC

    No results found

    Contributors

    Aamir Khan Abhishek Sharma Akshay Mathur Amy Fong Anish Agarwal Ankit Agarwala Arya Baranwal Bharath M Carolynne Claveria Deborah Kops Emma Handler Eric Simonson Everest Group Gunjan Mundra Harshit Garg Hrishi Raj Agarwalla Jay Desai Jyoti Kumari Kanishka Chakraborty Karan Mahipal Mark Fissell Meghna Seal Michel Janssen Mohua Sengupta Mudra Jain Nadia Hutchinson Nayanika Chatterjee Nebin Mathew Nicki Agcaoili Nikhil Malhotra Paolo la'O Paritosh Doshi Parul Jain Peter Bendor-Samuel Prashray Kala Ravi Joshi Ravneet Kaur Ricky Sundrani Robert Weltevreden Rohitashwa Aggarwal Sakshi Garg Sanchita Gupta Sanchita Swami Sandy Khanna Saurya Chauhan Shaurya Thakur Shirley Hung Shivam Singh Shivangee Kumar sortiz Tanuja Singi Vanessa Gleason Vipin Alexander Yashika Roy

    No results found

    Return to Search
    All Reports Events Blogs Videos
    All Reports Events Blogs Videos

    Filters

    Clear Filters
    Reset all filters
    Complimentary Available for purchase

    No results found

    Content Type

    PEAK Matrix® (1) Thematic Report (2)

    No results found

    Topics

    AdTech (1) Advanced communications (2) Advanced compute (2) Advanced materials & coatings (8) Africa (2) Australia/New Zealand (1) Autonomous vehicles (1) Build-Operate-Transfer (BOT) (4) Centers of Excellence (COE) (4) Central & Eastern Europe (3) Chemistry (8) ClimateTech (9) Energy (11) Energy storage (9) Engineering (7) Environmental technologies (2) Fine & specialty chemicals (1) Food & nutrition (1) Global Business Services (GBS) (4) Global Capability Center (GCC) (3) Governance model (1) India (3) Information & communication tech (2) Innovation (4) IT modernization (1) Joint Ventures (JV), Partnerships, and Alliances (1) Manufacturing engineering (7) Next-gen processors (2) North America (9) Outsourcing (1) Polymers & composites (1) Quantum computing (2) Shared services (3) Smart materials (7) Software-defined vehicles (1) Southeast Asia (6) Sustainability (3) Transformation (1) Western Europe (8)

    No results found

    Shared services (3)

    Companies & Technologies

    Accenture (1) Birlasoft (1) Capgemini (1) CGI (1) Coforge (1) Cognizant (1) Datamatics (1) Deloitte (1) EXL (1) EY (1) Firstsource (1) Fractal Analytics (1) Genpact (1) HCLTech (1) IBM (1) Infogain (1) Infosys (1) KPMG (1) LTI (1) Mphasis (1) NTT DATA (1) Persistent Systems (1) PwC (1) TCS (1) Tech Mahindra (1) Wipro (1) Zensar (1)

    No results found

    All 3 Months 6 Months 12 Months

    Membership

    Agentic and Process Automation Banking and Financial Services Intelligent Operations Catalyst™ CX Excellence Data and Analytics Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor GBS and GCC Healthcare Provider Locations Insider™ Market Vista™ Outsourcing Excellence

    No results found

    Contributors

    Aamir Khan (6) Abhishek Sharma (1) Akshay Mathur (4) Amy Fong (4) Anish Agarwal (10) Ankit Agarwala (1) Arya Baranwal (4) Bharath M (4) Carolynne Claveria (1) Deborah Kops (15) Emma Handler (0) Eric Simonson (3) Everest Group (1) Gunjan Mundra (1) Harshit Garg (3) Hrishi Raj Agarwalla (3) Jay Desai (1) Jyoti Kumari (1) Kanishka Chakraborty (1) Karan Mahipal (1) Mark Fissell (1) Meghna Seal (6) Michel Janssen (1) Mohua Sengupta (1) Mudra Jain (5) Nadia Hutchinson (1) Nayanika Chatterjee (4) Nebin Mathew (1) Nicki Agcaoili (1) Nikhil Malhotra (4) Paolo la'O (1) Paritosh Doshi (0) Parul Jain (3) Peter Bendor-Samuel (1) Prashray Kala (2) Ravi Joshi (3) Ravneet Kaur (8) Ricky Sundrani (1) Robert Weltevreden (1) Rohitashwa Aggarwal (20) Sakshi Garg (1) Sanchita Gupta (1) Sanchita Swami (2) Sandy Khanna (1) Saurya Chauhan (1) Shaurya Thakur (5) Shirley Hung (1) Shivam Singh (1) Shivangee Kumar (5) sortiz (3) Tanuja Singi (1) Vanessa Gleason (1) Vipin Alexander (1) Yashika Roy (3)

    No results found

    Emma Handler (0) Harshit Garg (3) Paritosh Doshi (0)
    Showing 3 results

    Sort By

    Relevance Newest Oldest
    Paritosh Doshi Emma Handler Harshit Garg Shared services
    • Thematic Report
      March 30, 2026
      Ravneet Kaur

      Ravneet Kaur

      Practice Director
      Ankit Agarwala

      Ankit Agarwala

      Senior Analyst
      Yashika Roy

      Yashika Roy

      Senior Analyst
      Harshit Garg

      Harshit Garg

      Analyst

      Enterprise Voice: Decoding Provider Expectations for Global Capability Center GCC Support

      The Global Capability Center (GCC) model is rapidly evolving, with enterprises expanding GCC mandates beyond operational efficiency toward innovation and enterprise-wide strategic impact. As GCCs mature and move up the value chain, enterprises are increasingly leveraging…
    • Thematic Report
      Dec. 15, 2025
      Ravneet Kaur

      Ravneet Kaur

      Practice Director
      Yashika Roy

      Yashika Roy

      Senior Analyst
      Harshit Garg

      Harshit Garg

      Analyst

      Accelerating Global Capability Center (GCC) Growth: The Rise of Provider-Supported GCC Setup Models

      The Global Capability Center (GCC) landscape is on a sustained growth path, with offshore-nearshore centers expected to rise from around 6,000 in 2024 to nearly 7,000 by 2027. Many enterprises are exploring GCCs to secure talent,…
    • PEAK Matrix®
      Sep. 30, 2025
      Hrishi Raj Agarwalla

      Hrishi Raj Agarwalla

      Vice President
      Ravneet Kaur

      Ravneet Kaur

      Practice Director
      Yashika Roy

      Yashika Roy

      Senior Analyst
      Sanchita Gupta

      Sanchita Gupta

      Senior Analyst
      Harshit Garg

      Harshit Garg

      Analyst

      Global Capability Center (GCC) Transformation Capabilities in India – PEAK Matrix® Assessment 2025

      Global Capability Centers (GCCs) are rapidly evolving from cost-focused delivery hubs into strategic business transformation enablers. They now drive enterprise-wide innovation, enhance customer and employee experiences, and deliver measurable business impact. Key trends shaping this evolution…

    Items per page

    Make better business

    decisions

    Let's Connect

    Connect

    Sign up for Insights

    Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

    "(Required)" indicates required fields

    • Info
      • About Us
      • Careers
      • Newsroom
      • Office Locations
      • RFI Agenda
    • Explore
      • Access Reports
      • Custom Decision Support
      • Memberships
      • Published Research
    • Help
      • Analyst Briefings
      • Analyst Inquiry
      • Using the Research Portal
      • Contact Us
    • Policies
      • Do Not Sell or Share My Personal Information
      • Equal Opportunity Employer
      • Everest Group's Research Participation Terms
      • Legal
      • Privacy Notice
      • Research Citation and Award Recognition Guidelines
      • Terms of Use
    © 2026 Everest Global, Inc.