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  • NEW
    Blog
    May 11, 2026

    Artificial Intelligence (AI) is entering a new phase in financial services. What began as generative assistance is now expanding into agent-driven workflow execution. Large Language Models (LLMs) are increasingly embedded as decision-support layers and workflow orchestrators across banking, capital markets, and wealth management.  Deployments at Goldman Sachs…
  • NEW
    Event
    May 08, 2026

    Financial institutions are under growing pressure to modernize Financial Crime Compliance (FCC) as risk becomes more dynamic, regulatory expectations intensify, and legacy systems limit agility. The FCC technology landscape is rapidly shifting toward real-time, unified \AI…
  • NEW
    See Us At
    May 08, 2026

    Join Ronak Doshi, Partner at Everest Group, for an executive roundtable on how insurers can operationalize AI responsibly across the value chain balancing innovation, governance, security, and enterprise-wide scalability. Register now Key points to explore: Real-world…
  • NEW
    Voice of the Customer
    May 07, 2026

    Individual life insurers are modernizing their technology stacks to improve underwriting-to-issue speed, strengthen operational controls, and elevate digital experiences for advisors and policyholders. Yet legacy platforms, technical debt, and integration complexities continue to absorb a meaningful…
  • Blog
    May 05, 2026

    What is headless architecture and why is Salesforce pushing for it now? Salesforce’s push toward Headless 360 comes as the company closes the Fiscal Year (FY) 2026 from a position of strength, supported by US$41.5 billion…
  • Viewpoint
    April 30, 2026

    Corporate and investment banking is undergoing a fundamental shift as client expectations, market dynamics, and competitive pressures demand faster, more precise, and highly coordinated engagement. Traditional Custom Relationship Management (CRM) systems, built for documentation and compliance,…
  • Voice of the Customer
    April 28, 2026

    Customer experience has emerged as a strategic priority in Asset and Wealth Management (AWM), driven by rising expectations for transparency, personalized engagement, and seamless digital interactions across client and advisor journeys. Firms are increasingly investing in…
  • Blog
    April 24, 2026

    Financial crime and compliance (FCC) technology is entering a decisive new phase. What was once a fragmented landscape of KYC, AML, and fraud tools is rapidly converging into unified, intelligence-driven platforms. Financial institutions are no longer…
  • FEATURED
    Provider Compendium
    April 23, 2026

    Private Equity (PE) firms are navigating a more demanding environment characterized by market volatility, tighter capital conditions, and rising expectations for consistent value creation. In response, firms are increasingly partnering with providers that combine advisory expertise…
  • Provider Recognition
    April 15, 2026

    The Financial Crime and Compliance (FCC) technology landscape is entering a new operating era shaped by real-time payments, embedded finance, and always-on digital channels. These shifts are compressing decision windows while expanding the scope and sophistication…
  • Voice of the Customer
    April 13, 2026

    Customer Experience (CX) has become a central digital transformation pillar in banking, driven by rising customer expectations, competitive pressures from digital-native players, and increasing regulatory scrutiny. Banks are investing in CX Orchestration Platforms (CXOPs) to deliver…
  • Blog
    April 10, 2026

    The payments landscape is undergoing a structural transformation. Artificial Intelligence (AI)-led automation, margin compression, emerging rails, agent-driven commerce, and expanding regulatory mandates are reshaping how payments operations are designed and delivered. Everest Group estimates the payments operations market at approximately US$2.6-3 billion, growing…
  • FEATURED
    State of the Market
    April 10, 2026

    The insurance industry is undergoing rapid Customer Experience (CX) transformation as carriers respond to rising policyholder expectations, increasing cost-to-serve pressures, and growing complexities across policy servicing and claims. Insurers are moving beyond traditional voice-based outsourcing toward…
  • Tech Launch Perspective
    April 10, 2026

    The report analyzes SBS’ latest updates to its mortgage and savings technology stack, focusing on the evolution of integrated platforms that combine core lending capabilities with digital front-office experiences. As financial institutions prioritize seamless customer journeys,…
  • PEAK Matrix®
    March 30, 2026

    Property and Casualty (P&C) insurers are intensifying their focus on modernizing core systems to improve underwriting performance, enhance claims outcomes, and enable faster product innovation. As cloud adoption accelerates, Duck Creek has emerged as a strategic…
  • Blog
    March 26, 2026

    Life and annuities (L&A) insurance technology has entered a new phase. What was once centered on front-end digitization and incremental system upgrades is now shaped by configurable product engines, workflow-native AI, and platform-led consolidation. Insurers are…
  • Provider Recognition
    March 23, 2026

    The Life and Annuities (L&A) insurance industry is entering a new phase of technology-led transformation, as insurers move beyond point digitalization toward enterprise-wide modernization powered by AI, data, and cloud. Core systems are being re-architected to…
  • Blog
    March 20, 2026

    Cybersecurity has become one of the most operationally critical managed services categories for insurers, because the industry combines high-value financial workflows with sensitive data. As a result, insurers are now increasingly focused on cybersecurity run ownership: 24x7 coverage, faster containment, audit defensibility, and resilience under disruption.  This…
  • Roundtable
    March 19, 2026

    As insurance organizations contend with mounting cost pressures, geopolitical uncertainty, and rapid advances in AI, traditional approaches to technology and operations sourcing are proving insufficient. Insurers are rethinking how they engage external service providers and structure…
  • Blog
    March 17, 2026

    Property and casualty (P&C) insurance technology has entered a new phase. What was once focused on digitizing individual processes is now shaped by decision-centric platforms, productized AI, and SaaS-delivered core modernization. Insurers are no longer debating…

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