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Voice of the Customer
July 29, 2025

CJ Sengupta

Managing Partner

Arjun Chauhan

Practice Director

Gautam Goel

Senior Analyst

Anmol Shrivastava

Analyst

Identity and Access Management (IAM) Technology: Voice of the Customer 2025

Enterprises face a surge in identities, human, machine, and application, across on-premises, multi-cloud, and edge environments. Against that backdrop, Identity and Access Management (IAM) technology has become the control plane for enforcing Zero-trust policies, ensuring compliance…
Voice of the Customer
June 26, 2025

CJ Sengupta

Managing Partner

Kumar Avijit

Vice President

Prabhjyot Kaur

Senior Analyst

Praharsh Srivastava

Practice Director

Cyber Threat Detection and Response (CTDR): Voice of the Customer 2025

With rapid digitization expanding the attack surface, the rise in sophisticated and state-sponsored cyber threats, and intensifying regulatory scrutiny on breach monitoring and reporting, demand for comprehensive Cyber Threat Detection and Response (CTDR) solutions continues to…
State of the Market
Oct. 31, 2019

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Titus M

Practice Director

Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure

About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
PEAK Matrix®
Dec. 06, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Sarweshwer Gupta

Senior Analyst

IT Security Services PEAK Matrix™ Assessment and Market Trends: Enterprise Security Journeys and Snowflakes – Both Unique and Like No Other!

Increased exposure due to proliferation of touch points, consumerization of IT, and rapid adoption of digital technologies have superannuated the role of traditional IT security services. In addition, challenges such as increasing threat complexity, technology choices,…
PEAK Matrix®
Nov. 20, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native

With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned…
State of the Market
July 24, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Udit Singh

Vice President

AI Stands to Make IT Infrastructure Services “Invisible”

About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
PEAK Matrix®
July 19, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind

IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
Thematic Report
Feb. 22, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Upcoming Contract Renewals - Cloud & Infrastructure Services 2018

A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability…
Thematic Report
Jan. 25, 2018

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Top 30 IT Security Trailblazers: Rise of the “Digital” Security Paradigm

IT security is clearly amongst the top IT investment priorities for enterprises across industries. The proliferation of endpoints, rapid adoption of cloud, and increasingly stringent regulations are creating a strong demand for next-generation IT security services…
PEAK Matrix®
Dec. 11, 2017

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam

Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is…
State of the Market
Nov. 27, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!

The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT…
PEAK Matrix®
Aug. 25, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

IT Security Services – Market Trends and PEAK Matrix™ Assessment: “Security – The Biggest Digital Insecurity”

Security threats are increasing in complexity, size, and variety. The rapid digitalization has made the enterprise IT security landscape highly complex and challenging to handle, as CISOs look to guard their enterprise environments against burgeoning internal…
PEAK Matrix®
April 18, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)

In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
Thematic Report
Feb. 23, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”

Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
PEAK Matrix®
Dec. 19, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Hosted Private Cloud Services – Market Update and PEAK Matrix Assessment: Protectionist Sentiments Spur Growth

Protectionist sentiments across regions are on a high with recent events, such as Brexit, election of Donald Trump as the U.S. President, and strengthening of the Russian protectionist policy, adding further fervor. Against this backdrop, hosted…
PEAK Matrix®
Sep. 21, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Private Cloud Enablement Services – Market Update and PEAK Matrix Assessment: Marry with Public Cloud or Die

Private cloud deployment continues to witness increasing acceptance/traction as enterprises try to make their IT setups streamlined and flexible, while at the same time adhering to various industry- and geography-specific security and compliance requirements. Maximizing returns…
State of the Market
July 26, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Infrastructure Services - Annual Report 2016: "Infrastructure As Code - It's Not Automation!

Introduction Infrastructure As Code (IAC) has thrown DevOps a lifeline – it offers a comprehensive approach for automating the end-to-end provisioning and management of IT infrastructure through code, which is built and maintained based on software…
State of the Market
March 30, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Enterprise Cloud Services – Annual Report 2016: “Cloud the Bedrock of Digital Business”

Introduction As cloud adoption becomes mainstream, enterprises are demanding more value and do not consider every cloud deployment to be transformative. This could have a significant impact on cloud service providers who have gained market prominence…
Thematic Report
March 01, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Upcoming Contract Renewals – Infrastructure Services

Introduction Enterprises are beginning to challenge the traditional engagement models and deal constructs as new mechanisms of pricing and consuming services emerge. While larger service providers are investing in expanding their solutions portfolio, they are getting…
PEAK Matrix®
Jan. 25, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

IT Security Services – Market Trends and PEAK Matrix™ Assessment & Profiles Compendium

The enterprise IT security landscape is becoming increasingly complex and challenging to handle as CISOs look to guard it against burgeoning internal and external threats. The proliferation in digital touchpoints, driven by increasing adoption of next…

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