Intelligent Automation in Business Processes (IABP) – State of the Market Report 2020
One of the most potent levers enabling digital transformation in recent times is Intelligent Automation in Business Processes (IABP). A range of IABP solutions leveraging a combination of RPA, Artificial Intelligence (AI), and advanced analytics is being deployed by solution providers to help buyers achieve higher speed, improved accuracy, enhanced customer experience, and reduced cost, among other benefits.
This research analyzes changes in the IABP market and assesses it across various dimensions, such as buyer objectives and service provider initiatives, adoption patterns, solution characteristics, and service provider landscape.
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