Multi-Country Payroll Outsourcing (MCPO) Annual Report 2019 – Persistent Growth Amidst Evolving Propositions
Multi-Country Payroll Outsourcing (MCPO) is one of the fastest growing markets in the HR outsourcing space. The drivers for MCPO adoption are slowly witnessing a shift from the traditional to the next-generation ones, which include better employee experience, better insights through analytics, and access to next-generation digital solutions such as Artificial Intelligence (AI) and Robotic Process Automation (RPA). Although service providers have performed well with respect to the traditional drivers of cost reduction, process standardization, and compliance, buyers expect more in terms of next-generation technologies and strategic support. With employee experience becoming a key driver among enterprises, there is an increased focus on improving and enhancing the User Interface (UI) of the payroll solutions. As the market evolves, service providers need to continue to innovate and differentiate themselves to maintain a strong foothold in this market.
In this research, we analyze the MCPO market across various dimensions:
- MCPO market overview
- Buyer adoption trends
- Solution and transaction trends
- Service provider landscape
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