Getting the L&D Pulse: the State of Enterprise Learning in the Age of AI

Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises are increasingly focused on aligning learning with evolving roles, business priorities, and career progression, rather than treating it as a standalone function. Simultaneously, learning is becoming more embedded into workflows, supported by digital platforms and data-driven insights to improve relevance and accessibility.

To understand how enterprises are navigating this shift, Everest Group conducted a global survey of learning, HR, technology, and business leaders across industries and geographies. The report examines enterprise skill priorities, key pain points across learning journeys, and the state of Learning and Development (L&D) budgets as organizations reassess their learning strategies. It also explores evolving outsourcing objectives, learning delivery and operating models, and enterprise preferences when selecting learning providers.