Innovation Watch

Innovation Watch: AI-powered Observability

Enterprises are increasingly facing RoI scrutiny, talent gaps, and increased operational risks from AI and have shifted expectations from traditional monitoring offering passive dashboards to faster detection, diagnosis, and resolution. AI-powered observability moves beyond legacy monitoring to intelligent, predictive, and increasingly autonomous operations. It unifies telemetry, correlates signals to likely root causes, predicts risks, and recommends or automates fixes, shifting operations from reactive to proactive while improving reliability, costs, and customer experiences.

The report is based on Everest Group’s Innovation Watch Assessment of 18 providers, classified as Luminaries, Fast Followers, Influencers, and Seekers. We provide an outlook of the key problems and solutions across data, processes, and user-experience layers and prioritization of solutions, use cases, and adoption trends along with implications.