The Mid-market Opportunity: Why Purpose-built VMSs Are the New MSP Standard
These platforms offer faster and more affordable implementation, intuitive user interfaces, and scalable architectures that better fit the operational realities of mid-sized companies. For Managed Service Providers (MSPs), adopting purpose-built VMS solutions also unlocks new opportunities to align service models with mid-sized enterprises’ expectations while delivering measurable business outcomes. The report outlines the essential features for a VWS platform that mid-market enterprises and MSPs should prioritize, such as modular architecture, AI-enabled analytics, flexible pricing, and seamless integration, while also providing strategic recommendations for providers to strengthen competitiveness in this growing segment.
This report is available to members.