Thematic Report

Market Vista™: Q3 2023

Market Vista Q3 2023 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging trends in offshoring.

In Q3 2023, we have updated our shoring (offshore/nearshore and onshore) and regions classification. These changes are reflected in the provider overview, GBS market trends, and locations trends and risks sections of the report.