Task Mining – Technology Provider Compendium 2022
Everest Group defines task mining as a technology that can capture user actions and metadata, such as keystrokes, mouse clicks, activity screenshots, and other system-level activities, across multiple desktops to discover and provide insights into the tasks and activities involved in a process. The technology provides a data-based approach to process optimization through different applications and use cases spanning industries and process areas.
The adoption of task mining solutions not only helps enterprises achieve cost savings and operational efficiencies by optimizing/automating tasks, but also enhances employee experience through better resource allocation.
In this report, we feature detailed profiles of 17 leading task mining technology providers and evaluate their offerings and capabilities to help buyers select the best-fit providers for their requirements.
This report is available to members.