Arbitrage of offshore locations graph

Thursday, October 25, 2012 | 9:00 AM CDT

Download the webinar presentation

View a recording


A challenging global economy, widespread regulatory reforms, plus the growing SMAC (Social, Mobility, Analytics, and Cloud) phenomenon are greatly altering the demand profile of IT Outsourcing (ITO) and Business Process Outsourcing (BPO) services in the Banking, Financial Services, and Insurance (BFSI) sector.

What does this mean for BFSI outsourcing clients and providers? What are the similarities and differences across the subverticals and functions, and what implications do they have on financial institutions? Should financial institutions take an integrated view to their ITO and BPO portfolios or should they keep them separate? What will it take for a service provider to succeed in this changing market?

A large number of service providers are differentiating themselves through aggressive “verticalization” and “micro-verticalization” to build domain expertise. In the last 12 to 24 months, we have witnessed significant activities in mergers and acquisitions, strategic alliances, and investments in domain solutions and IP.

In this one-hour webinar, our experts will discuss the BFSI service provider evolution across IT Applications Outsourcing and vertical-specific BPO. We will also highlight the Leaders, Major Contenders, and Emerging Players on our proprietary PEAK Matrix.

Presenters:

  • Jimit Arora, Vice President, Everest Group
  • Rajesh Ranjan, Vice President, Everest Group

Related Content:

More from Webinars

Events

Reimagining Chemicals R&D: How Autonomous Labs Can Accelerate Innovation and Discovery | Webinar

July 25, 2025

7 a.m. PDT | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
From Discovery to Deal: Using Asset-based Consulting to Win Faster and Smarter

From Discovery to Deal: Using Asset-based Consulting to Win Faster and Smarter 

July 22, 2025

11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. ACT

Webinar

1 hour

Events
Agentic AI: From Buzz to Business

Agentic AI: From Buzz to Business | Webinar

July 15, 2025

7 a.m. PDT | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7.30 p.m. IST

Webinar

1 hour

Events
Smarter Procurement Human Decisions Powered by AI Agents - 1200x628 - Join Us

Smarter Procurement: Human Decisions Powered by AI Agents | Webinar

July 1, 2025

10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8:30 p.m. IST

Webinar

1 hour

Events
From Pixels to Perception: The Next Frontier in Automotive Image Sensing

From Pixels to Perception: The Next Frontier in Automotive Image Sensing | Webinar

June 27, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI

The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI | Webinar

June 24, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour