The New Talent Equation: What Top GBS Employers Reveal About AI, Skills, and Workforce Shifts

As AI rapidly reshapes the GBS landscape and workforce demographics continue to evolve, forward-looking employers are rethinking how they attract, develop, and retain talent to stay ahead. Drawing on insights from Everest Group’s Top GBS Employers report, this exclusive roundtable will examine how frontrunner organizations are responding with bold, future-focused strategies across learning, skills, and workforce design.

Join Everest Group analysts and GBS leaders as we unpack the data, share real-world examples, and exchange practical ideas to future-proof talent strategies in the age of AI.

Participants will explore:

• How GBS organizations are adapting to AI’s impact on talent needs and role structures
• Emerging approaches to upskilling, reskilling, and building AI-ready teams
• Strategies for navigating shifting workforce demographics and rising employee expectations
• Practical ideas to design learning and talent programs aligned to future business needs

Virtual Roundtable Guidelines 

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. 

Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.