P&C Insurance Process Transformation: Reinventing TPA Partnerships

P&C insurers had been grappling with unprecedented claims pressures — from catastrophe frequency and social inflation to adjuster shortages and stricter regulatory oversight. At the same time, customer expectations for speed, transparency, and empathy continued to rise sharply.

These converging forces transformed P&C insurance TPAs from optional partners into critical drivers of resilience and change. The choices enterprises made around TPA strategy directly shaped cost, compliance, and customer trust over the following 12–18 months.

In this LinkedIn Live, insurers, TPAs, and industry experts came together to explore the evolving role of TPAs as strategic partners enabling digital transformation, advanced analytics, and stronger customer experiences in claims. The discussion highlighted market challenges, emerging best practices, and actionable strategies for building future-ready P&C insurance TPA partnerships.

During this LinkedIn Live, we discussed:

• How P&C insurance TPA partnerships are being redefined
• Balancing performance, compliance, and innovation simultaneously
• The future of sourcing governance and transformation in P&C insurance TPA