Evolving Outsourcing Decisions for an Uncertain World: Equipping Buyers for What’s Ahead

Geopolitical volatility, policy shifts, and macroeconomic headwinds, complemented by the rise of agentic AI, are reshaping outsourcing strategies in real time. With efficiency, agility, and resilience on the line, leaders must keep pace with the rapid transformation of outsourcing.

In this webinar, we’ll break down the outsourcing decision frameworks guiding today’s procurement and sourcing leaders, spotlighting IT services trends as a case in point, and analyze how the rise of agentic AI and a “permacrisis” environment are rewriting the rules of service placement decisions.

Backed by the latest market analysis, we’ll connect the rationale driving today’s outsourcing decisions with the mega forces shaping tomorrow’s strategies – equipping leaders to stay ahead.

What questions will the webinar answer?

• Which decision-making frameworks can guide smarter outsourcing decisions?
• Which IT services are being outsourced more, and why?
• Which outsourcing themes should leaders prepare for now?
• How will the rise of agentic AI change outsourcing dynamics?
• How do policy shifts, tariffs, and other uncertainties affect outsourcing strategies?

Who should attend?

• Chief procurement officers
• Strategic sourcing leaders
• Heads of direct/indirect sourcing
• Procurement, category, and supplier managers
• IT leaders
• VMO leaders