Nasscom GCC Summit 2026: The GCC Endgame: Why Orchestration Will Replace Delivery 

Date: May 6-7, 2026
Location: The Westin Mumbai, Powai Lake

We’re a Proud Strategic Partner

As AI reshapes enterprise operations, Global Capability Centers (GCCs) are approaching a fundamental inflection point. The traditional delivery-centric model is no longer sufficient. Instead, leading organizations are shifting toward orchestration, coordinating work across humans, platforms, and intelligent agents to drive enterprise-wide outcomes.

Everest Group will attend the Nasscom GCC Summit 2026, continuing its role as a Strategic Partner for the event. Meet our experts to explore how this period of transition is redefining the purpose, structure, and value of GCCs. As part of the summit’s focus on positioning India’s GCCs as “Intelligent Stabilisers” for global enterprises, this event will examine how organizations are moving from execution to ownership, and from capability centers to strategic hubs.

Through research-driven insights and practical perspectives, the event’s sessions will unpack what an orchestration-led operating model looks like in practice and why simply layering AI onto existing structures is setting many GCCs up to fail.

During the event, Everest Group will host the session – From Visibility to Value: Repositioning GCCs for the AI-Native Organization

May 6, 2026 from 11:00 a.m. IST, at Booth number 1.4

GCCs have moved from backstage operators to critical drivers of business transformation – but in an AI-native world, visibility with senior Execs is no longer enough. The next frontier is credible value articulation, scalable impact, and strategic positioning.

In this Everest Group session at the Nasscom GCC Summit 2026, we build on our earlier exploration of GCC brand perception to examine how leading centers are translating capability into influence. Backed by latest research and market insights, we will explore how GCCs can:

• Quantify and communicate value beyond cost arbitrage to strategic impact -and why this matters
• Scale through end-to-end capability ownership rather than functional silos
• Leverage AI to reshape talent, roles, and career pathways
• Strengthen governance and metrics as enablers of trust and enterprise relevance

Our session will highlight how forward-looking GCCs are not just building visibility, but earning their place as AI-native value engines, shaping growth strategies, attracting top talent, and driving sustained competitive advantage.

Who Should Attend:

• Senior GCC leaders and site heads responsible for strategy and transformation
• Executives driving Global Business Services (GBS) and shared services evolution
• Leaders across technology, operations, and digital transformation functions
• Decision-makers responsible for operating model design, funding, and performance metrics

Whether you are scaling your GCC’s strategic mandate or rethinking its role in an AI-driven enterprise, this event will provide critical direction.

What We’ll Discuss

Tailored for senior leaders across GCCs, GBS, and enterprise transformation functions, we’ll be at the event and available to help you to:

• Understand how AI redefines the role of GCCs from delivery engines to orchestration hubs
• Rethink operating models to enable networked, outcome-driven execution across humans and intelligent agents
• Redesign funding models and KPIs to align with strategic value creation rather than activity-based delivery
• Navigate the shift from functional silos to integrated, enterprise-wide workflows
• Avoid common pitfalls in AI adoption, including the risks of retrofitting legacy structures

Join us to gain actionable insights and engage with peers shaping the next generation of GCC operating models.

Attending the Nasscom GCC Summit?

Let’s connect at our booth to explore how Everest Group can help you redesign your GCC for the AI era.

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