Everest Group’s GBS-in-One-Page

The ultimate GBS playbook: everything you need to know in one page

What exactly is
“GBS-in-one-page”?

In an era where Global Business Services (GBS) have evolved beyond transactional operations into strategic enablers of business growth, a structured, data-driven view of the GBS industry helps leaders optimize and accelerate value creation through the model.

GBS-in-one-page is a focused playbook that encapsulates everything you need to know about GBS –its structure, adoption levels, functions served, operating models, value creation, and more – all in one place. Explore and gain a clearer view of the GBS industry.

Your GBS playbook awaits – get instant access

Our continuum of services

Published Research

Build a case, substantiate, and validate. Companies across industries rely on our high-value reports informed by industry-leading analytics and analysts to guide their strategies.

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GBS / Shared Services Membership

Our member clients benefit from a combination of published research, data sets, assessments, insights, and analyst inquiries. Through this access, our clients become some of the most sophisticated leaders in the world.

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Custom Decision Support

Move forward with clear action. When you need a light-touch engagement designed to give you insights to solve your problem or capitalize on an opportunity – we have your back.

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Our GBS and shared services experts