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We help you define and realize success in digital transformation by thinking of it not as a series of technology implementations but rather as a series of journeys.
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Regardless of where you are in your maturity curve, we help you address systemic challenges while accelerating and optimizing your talent and location strategies.
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As the Ukraine-Russia crisis unfolds, we are here to help you navigate the impact of service delivery from Ukraine and the CEE region.
Sourcing
Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
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Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
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What We Offer
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For Enterprises
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GBS / Shared Services Membership
Talent Excellence Membership: Build and Advance a Winning Talent Acquisition Strategy
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For All Others
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Published Research
Our Approach
PEAK Matrix®
Pinnacle Model®
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All Capabilities & Offerings
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Our Expertise
Business Process Services
Customer Experience Management
Finance & Accounting
Human Resources
Marketing Services
Procurement & Supply Chain
Trust & Safety
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ESG and Sustainability
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Information Technology Services
Application Services
Cloud & Infrastructure
Digital Services
Industry-Specific Technology Services
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Sourcing Expertise
Outsourcing
GBS / Shared Services / GICs
Impact Sourcing
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Digital & Next Gen Expertise
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Workforce Strategies: Talent & Locations Expertise
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Our Thinking
Automation & AI
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ESG and Sustainability
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Ukraine-Russia Crisis
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Sourcing
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Blog
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Market Insights™
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Webinars and Virtual Roundtables
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About Us
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