Strategic Outsourcing &
Vendor Management

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How We Serve Strategic Outsourcing
& Vendor Management Executives

Our insights and analysis help you capture value from your contracts and provider relationships

Strategic Outsourcing & Vendor Management (SO & VM) Membership

Helping category managers, vendor managers, and business leaders unlock value from outsourcing

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Pricing

Comprehensive live deal pricing insights to help you track trends, manage your transactions, and negotiate optimized contracts

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Pinnacle Model™

Pinnacle Model™ analyses quantify performance and identify the leading organizations’ outcomes and capabilities; these peer-to-peer studies enable you to assess your strategic outsourcing and benchmark against peers

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PEAK Matrix™

Head-to-head evaluation of service providers’ market impact, vision, and capability that provides the insights you need to make critical selection decisions about global services providers, products, and solutions

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Industry Expertise

Our industry-specific global sourcing insights help you to make the right decisions across sourcing models and locations

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Service Provider Selection


Onshore, Nearshore, Or Offshore?

As global service delivery models have matured, hundreds of onshore, nearshore, and offshore locations have emerged and matured. Each has unique attributes in terms of costs structures, talent markets, and risk profiles. As the recognized leader in service delivery locations, we provide a range of services from access to data and insights to location selection and portfolio optimization

 

 

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Which Providers have the Capabilities?

Building relationships with the right portfolio of service providers to meet your organization’s needs is a critical component of an effective global services strategy. With so many service providers serving the market – from generalists to specialists across industries and geographies – this can be a daunting effort. Everest Group’s research and expertise provides valuable insights and can be customized to match your specific questions

 

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Sakshi Garg

Vice President

Sakshi shares her perspective on how Everest Group’s 360-degree view of the global services market benefits our clients

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Recent research from Everest Group Recent Strategic Outsourcing & Vendor Management Research

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Building Insurance BPS Workforce of the Future

The Indian insurance BPS industry (offshore/nearshore services) employs 64,000-68,000 FTEs, accounting for 65-70% of the total insurance BPS workforce ac[...]
See Report

Healthcare Payer Payment Integrity Solutions PEAK Matrix™ Assessment 2020

Claims processing is becoming ever more complex for payers given issues such as the need to transform healthcare plans’ bu[...]
See Report

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix™ Assessment and Service Provider Landscape 2020

The FCC operations space is a fast-growing area within the banking and financial [...]
See Report

Life and Pensions (L&P) Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

While the L&P insurance industry has traditionally been a laggard in terms of adap[...]
See Report