Strategic Outsourcing &
Vendor Management

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How We Serve Strategic Outsourcing
& Vendor Management Executives

Our insights and analysis help you capture value from your contracts and provider relationships

Strategic Outsourcing & Vendor Management (SO & VM) Membership

Helping category managers, vendor managers, and business leaders unlock value from outsourcing

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Pricing

Comprehensive live deal pricing insights to help you track trends, manage your transactions, and negotiate optimized contracts

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Pinnacle Model™

Pinnacle Model™ analyses quantify performance and identify the leading organizations’ outcomes and capabilities; these peer-to-peer studies enable you to assess your strategic outsourcing and benchmark against peers

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PEAK Matrix™

Head-to-head evaluation of service providers’ market impact, vision, and capability that provides the insights you need to make critical selection decisions about global services providers, products, and solutions

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Industry Expertise

Our industry-specific global sourcing insights help you to make the right decisions across sourcing models and locations

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Service Provider Selection


Onshore, Nearshore, Or Offshore?

As global service delivery models have matured, hundreds of onshore, nearshore, and offshore locations have emerged and matured. Each has unique attributes in terms of costs structures, talent markets, and risk profiles. As the recognized leader in service delivery locations, we provide a range of services from access to data and insights to location selection and portfolio optimization

 

 

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Which Providers have the Capabilities?

Building relationships with the right portfolio of service providers to meet your organization’s needs is a critical component of an effective global services strategy. With so many service providers serving the market – from generalists to specialists across industries and geographies – this can be a daunting effort. Everest Group’s research and expertise provides valuable insights and can be customized to match your specific questions

 

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Sakshi Garg

Vice President

Sakshi shares her perspective on how Everest Group’s 360-degree view of the global services market benefits our clients

Contact Sakshi

Recent research from Everest Group Recent Strategic Outsourcing & Vendor Management Research

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Healthcare Business Process Automation Solutions PEAK Matrix™ Assessment 2019

Healthcare enterprises have traditionally relied on outsourcing and offshoring to improve their business across multitud[...]
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Capital Markets BPO – Service Provider Profile Compendium 2019

The capital markets BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 23 service pr[...]
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Mortgage BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

Mortgage BPO stands out as one of the largest submarkets within banking BPO. As regulatory bodies continue to i[...]
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Life and Pensions (L&P) Insurance BPO - Annual Deal Trends Report 2019

For the past couple of years, activity in the L&P insurance BPO market was constrained as buyers were being challenged by mac[...]
See Report