Our members ask tough questions – and we deliver the insights they need to make critical, value-delivering decisions.
Here are the top 5 Outsourcing Excellence analyst inquiries that our analysts addressed recently:
- What are best practices for outsourcing, including when to move work to an outsourced team, how to track quality and productivity, and reporting for visibility into performance?
- How do service providers and enterprises address workforce diversity, sustainability, labor practices, and impact sourcing, and how do we know if we are on track?
- What are the best methods to proactively monitor risk associated with suppliers, and what data and/or tools can expand monitoring capabilities to be more proactive versus reactive?
- What are the main risks of the rising supplier costs and labor shortage, and how can we mitigate this risk but still drive savings?
- What is the best method to suppliers working abroad to a hybrid work environment?