Tag: virtual roundtable

GBS Leadership Exchange: Return To Office (RTO) for India-based GBS Organizations | Virtual Roundtable

GBS Leadership Exchange | Invitation-Only Event

Return To Office (RTO) for India-based GBS Organizations

March 3, 2022
10:00 AM IST

This is an invitation-only Everest Group event, exclusively for members.

Summary

As organizations navigate uncertainties prompted by COVID-19 and plan for success in 2022 and beyond, Return To Office (RTO) remains a top agenda item for global business leaders.

We would like to invite you to participate in our exclusive virtual roundtable,Return To Office (RTO) for India-based GBS Organizations,” on Thursday, March 3, 2021, 10:00 am – 11:30 am IST.

With our analyst experts and other participants, you’ll explore current RTO options and share experiences and strategies, including approaches to building a long-term hybrid model.

What you will take away

You’ll come away with new insights from our experts and your peers on hybrid delivery models, immediate RTO plans, and long-term hybrid delivery model strategies, as well as approaches to addressing emerging talent-related issues.

Who should attend?

  • Global services and outsourcing executives of enterprises
  • GBS site leaders
  • GBS HR leaders and executives
  • GBS strategy leaders
  • GBS RTO strategy leaders

Virtual Roundtable Guidelines

This event is limited to members, and the only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Aggarwal Rohitashwa gray square
Rohitashwa Aggarwal
Vice President
Rizvi Hisham Ahmed Refresh gray square
Hisham Ahmed Rizvi
Senior Analyst

Request More Information about This Event

The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer? | Virtual Roundtable

Virtual Roundtable

The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer?

March 3, 2022 |
9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST

Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country’s eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also under threat of missile attacks and prospective ground invasion. There are also dangerous implications for bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region.

In this collaborative session, attendees will have the opportunity to exchange perspectives on likely impacts on Ukraine and the CEE region, including key actions and measures their peers have already taken, as well as contingency plans to address the various scenarios of the conflict.

Who should attend?

  • Global services executives
  • Outsourcing services executives

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Sakshi Garg
Vice President
Everest Group
Hintze Todd Refresh gray square
Partner
Wavestone
Mittal Nitish Refresh gray square
Partner
Everest Group
Simonson Eric Refresh gray square
Managing Partner
Everest Group
Srivastava Anurag Refresh gray square 1
Vice President
Everest Group

Our Latest Thinking

The mounting tension between Ukraine and Russia is likely to threaten the service delivery ecosystem in Ukraine and the Central and Eastern Europe (CEE) region. Discover our recommended approaches, risk profiling in Ukraine, and the possible impact on business and the global services industry in our recent Everest Group Risk Radar ™. 

Download Everest Group’s Risk Radar ™  

What’s Next for Retail & CPG GBS Organizations | Virtual Roundtable

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT

What’s Next for Retail & CPG GBS Organizations

November 11, 2021 |
8 AM CST | 9 AM EST | 2 PM GMT | 7:30 PM IST

This is an invitation-only Everest Group event, exclusively for members.

Summary

Retail and CPG Global Business Services (GBS) organizations have traditionally delivered cost-effective and consistent support services. However, they have now evolved into strategic partners offering enterprise-wide decision-making and strategy – driving both operational and technological advancements.

GBS organizations are taking ownership and accountability not just in accelerating value within the enterprise, but also in driving direct customer impact.

Join this interactive session as our experts discuss the key priorities for retail and CPG GBS organizations as they plan for the next wave of growth and evolution.

Group discussion

We will host a group discussion where participants can explore the varied approaches that peer GBS centers are taking to provide leadership talent, own critical enterprise assets, and drive innovation for their clients

What you will take away:

In this session, participants will explore the must-know priorities for retail and CPG GBS organizations, such as:

  • Ways to build business context and generate value add for the enterprise, beyond arbitrage
  • Key challenges and best practices to scale niche digital capabilities
  • Changes required to GBS governance and operating models to enable growth

Who should attend?

  • GBS leaders
  • GBS strategy leaders
  • Enterprise leaders within retail and CPG industries

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise clients (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and 60 minutes of facilitated discussion.

Aggarwal Rohitashwa gray square
Rohitashwa Aggarwal
VP, GBS Talent Excellence
Bharath M Refresh gray square
Bharath M
Practice Director
Reddy Ranjith 1 scaled e1630691524344
Ranjith Reddy
Senior Analyst

Top Priorities for Telecom GBS: Enhancing Capabilities and Value-add | Virtual Roundtable

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT

Top Priorities for Telecom GBS Centers: Enhancing Capabilities and Value-add

October 28, 2021 |
8 AM CDT | 9 AM EDT | 2 PM BST | 6:30 PM IST

This is an invitation-only Everest Group event, exclusively for members.

Summary

Telecom global business services (GBS) organizations have evolved to incorporate next-gen technology into the organizational infrastructure to enhance their capabilities and improve value-add delivered.

Join this closed-group peer discussion where our experts will touch on top future priorities for telecom GBS centers, the path for evolving to value-add partners, challenges faced by GBS organizations, and levers to ensure a more advanced role in enterprise strategic planning.

What you will take away

This session will help participants understand how leading telecom peers are approaching their future global services strategies and learn from best practices.

Who should attend?

  • GBS leaders
  • Enterprise leaders

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Kala Prashray Refresh gray square
Prashray Kala
Vice President
Pandita Akshay Refresh gray square 1
Akshay Pandita
Practice Director

Contact US

How BFSI GBS Organizations are Taking a Leadership Role within the Enterprise VMO | Virtual Roundtable

VIRTUAL ROUNDTABLE | MEMBERSHIP EVENT

How BFSI GBS Organizations are Taking a Leadership Role within the Enterprise VMO

October 13, 2021 |
8 AM CDT | 9 AM EDT | 2 PM BST | 6:30 PM IST

This is an invitation-only Everest Group event, exclusively for members .

Summary

Mature banking, financial services, and insurance (BFSI) global business services (GBS) organizations are taking on advanced vendor management organization (VMO) roles, acquiring more responsibility in governing service provider delivery. In fact, some BFSI GBS organizations have evolved from “participating” to “owning” certain components of enterprises’ service provider sourcing programs.

Join us for this discussion and knowledge-sharing session, where we’ll explore the ways that BFSI GBS organizations are adopting vendor management initiatives, the key activities and levels of involvement, and the rationale behind delivering these services.

Participants will also get the chance to share their own and hear their peers’ experiences.

What you will take away

This session will detail the advanced vendor management initiatives that BFSI GBS organizations are taking on and uncover best practices and learnings that they have implemented.

Who should attend?

  • GBS leaders
  • Strategic sourcing leaders
  • VMO leaders

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Bansal Aditi 1
Aditi Bansal
Senior Analyst
Bhatia Vivek Refresh gray square
Vivek Bhatia
Practice Director
Fong Amy Refresh gray square
Amy Fong
Vice President

CONTACT US

Outsourcing in the Great Resignation – What’s Working and What’s Not? | Virtual Roundtable

Virtual Roundtable

Outsourcing in the Great Resignation – What’s Working and What’s Not?

October 7, 2021 |
10 am CDT | 11 am EDT | 4 pm BST | 8:30 pm IST

Please join us for the exclusive virtual roundtable, Outsourcing in the Great Resignation – What’s Working and What’s Not?, on Thursday, October 7, 2021, 11:00 am – 12:30 am EDT.

Summary

The talent shortage has created staggering attrition numbers for service providers. 

A lack of talent availability in the market is driving up costs and threatening the success of digital transformation projects. Talent access and cost mitigation is a top priority for CIOs, sourcing leaders, and vendor managers.

In this exclusive virtual roundtable, we’ll discuss how sourcing and vendor management teams can support their organizations during this turbulent time and narrow down what’s working and what is not.

What you will take away

In this interactive session, our expert analysts will share marketplace observations and facilitate the discussion among attendees (who will only be from buy-side companies). Learn what strategies are working for your peers and what you should steer away from.

Who should attend?

  • Sourcing leaders
  • Category managers
  • Vendor/Supplier managers
  • IT leaders

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Arora Jimit Refresh gray square 1
Jimit Arora
Partner
Fong Amy Refresh gray square
Amy Fong
Vice President
Rahul Gehani Bio Picture V1 2021 03 26
Rahul Gehani
Partner

Resetting to the Next Normal for Retail & CPG GBS | Virtual Roundtable

90-minute virtual roundtable on Thursday, July 09, 2020, 10:00 a.m. – 11:30 a.m. ET

Request to Attend

The COVID-19 outbreak has been a double whammy for the retail and CPG industry, shrinking demand and disrupting the supply chain. It has also exposed gaps in most GBS centers’ operating models, including BCP preparedness risks, lack of robust governance metrics, and productivity tracking challenges. At the same time, the crisis has presented an opportunity for GBS programs to elevate the nature of the support they provide to the enterprise.

In this interactive session, the group will discuss how GBS practitioners in the retail and CPG verticals are approaching operating model changes, including work-from-home strategies, automation initiatives, sourcing model changes as they step into the next normal.

Who should attend

Global Business Services leaders from the retail and CPG industries

What will you learn

This session will enable participants to exchange thoughts on their experiences and best practices, discuss common issues, and develop ideas to help their organizations navigate through the crisis.

Virtual roundtable hosts

Bharath M

Practice Director

Sakshi Garg

Vice President

Virtual roundtable guidelines

While there is no charge for these sessions, the price of admission is participation. These sessions are most successful when all attendees are prepared to share their experiences with colleagues at other enterprises.

In support of this objective, participation is limited to senior executives within enterprises (no service providers), and each attendance request must be approved by Everest Group to ensure an appropriate size and mix of participants. The 90-minute session includes introductions, a short presentation, and 60 minutes of facilitated discussion.

Request to Attend

Redesigning Your Outsourcing Portfolio for a Digital World | Virtual Roundtable

Thursday, June 28, 2018 | 11:00 a.m.  – 12:30 p.m. ET

Request to attend the Virtual Roundtable

As digital services cause yet another inflection in the outsourcing market, the service provider landscape is undergoing significant changes. Against this backdrop, enterprises need to recalibrate and reimagine their outsourcing portfolios to capture transformational value and manage risks.

To help organizations future-proof their outsourcing service provider portfolios, this session will provide an alternative view to segment the landscape. Participants will exchange perspectives on how they are shaping their outsourcing supply strategies to align with new demand strategies.

Who should attend

Strategic sourcing and vendor management executives who currently manage their enterprise’s portfolio of IT Services providers.

What you will learn

The session will help participants understand contemporary practices for structuring outsourcing portfolios and share best practices for future-proofing outsourcing relationships.

Presenters

Jimit Arora, Partner, Everest Group
Eric Simonson, Research Managing Partner, Everest Group

Request to attend the Virtual Roundtable

Don’t Be an RPA Loser – Making the Most of Your RPA Deployments | Virtual Roundtable

Thursday,  December 14, 2017 | 11:00 a.m.  – 12:30 p.m. ET

Register for the Virtual Roundtable

Robotic Process Automation (RPA) offers great potential for efficiency and yet many organizations fail to move beyond a simple Proof of Concept (POC). Everest Group research shows that many POCs do not represent the full complexities of deploying RPA in real operational environments, leading to difficulties in scaling up. And yet, it is only by scaling up RPA that organizations can maximize its benefits. How do organizations address this problem and get the most value from their RPA investment?

Following introductions, we will offer a very brief, context-setting best practice session on how we have seen organizations accelerate RPA benefits. The bulk of the time will be dedicated to group discussion, with participants sharing how they are approaching their automation programs, including the role of POCs, deployment approaches, and other relevant topics as they arise.

Who should attend

Enterprise global services and outsourcing executives who want to share and discuss practical hints and tips to move beyond the POC stage to make the most of their RPA deployments.

What you will learn

Learn about the typical challenges peer organizations have faced in deploying RPA and how they have overcome them
Share thoughts on best practices for deploying RPA

Presenter

Sarah Burnett, RPA Research Lead, Everest Group

Register now for the Virtual Roundtable

Preparing for End of Term: Key Considerations for Today’s Dynamic Environment | Virtual Roundtable

Thursday, July 27, 2017 | 11:00 a.m. – 12:30 a.m. ET

Preparing an end-of-term strategy involves critical analysis around renew versus recompete versus re-sourcing. Current Market dynamics, including the rotation to digital and geopolitical unrest, are significantly impacting the market, making contracting even more complicated.

To help sourcing and procurement executives nearing end of term on major outsourced contracts, this session will provide an update on current market trends and practices, followed by a group discussion among participants on how they are approaching their sourcing strategies and negotiations, including key considerations and best practices, among other topics.
Who Should Attend
Global services sourcing and procurement executives in enterprises nearing end of term in their key outsourced contracts.

What You Will Learn
This session will help participants develop an understanding of the key considerations, best practices, and next-generation digital levers to manage end-of-term planning and execution.

Request to attend

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

  • Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.