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August 23, 2023
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The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, the advent of generative AI, the race to cloud modernization, the growing significance of ESG practices, and endless software price increases.
In this exclusive buy-side forum, participants will engage in an open discussion centered around these rising uncertainties and shifts in the outsourcing landscape and how sourcing and supplier management peers are reacting by adapting their sourcing portfolios, delivery locations mix, and relationships with service providers.
Join this virtual roundtable discussion to participate in conversations with our expert analysts and your sourcing peers. Attendees will gain valuable insights into how sourcing and supplier management teams in APAC are evolving to meet the rising market demands.
Participants will explore:
Who should attend?
Virtual Roundtable Guidelines
The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.
Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.
Do you have an exceptional procurement and category management organization model? As you know firsthand, an effective one is needed to meet your stakeholders’ expectations in today’s uncertain economic environment.
With emerging trends such as Environmental, Social, and Governance (ESG) practices, next-gen technologies, and cost optimization imperatives, category management structures need to continuously evolve to meet changing demands.
Join this webinar as our expert analysts discuss the crucial design factors in evolving procurement and category management organizations, covering aspects such as accountability structures, emerging roles and skillsets, governance, policies, and outsourcing adoption.
What questions will the webinar answer for the participants?
Who should attend?
Enterprises grapple with various supply chain challenges, including evolving customer demands, planning limitations, and disruptions in production and distribution. Amid recessionary headwinds and geopolitical tensions, enterprises are increasingly seeking third-party support to address these challenges. Rather than relying solely on providers for cost reduction, enterprises now collaborate with them to add value across the entire supply chain using technology, process expertise, and specialized talent. To serve this need, providers are enhancing their capabilities by cultivating domain-specific expertise, forging strategic technological and consulting partnerships, and developing state-of-the-art solutions to help enterprises navigate these challenges, reduce environmental impact, and achieve sustainability goals.
In this report, we assess 14 Supply Chain Management (SCM) providers on Everest Group’s PEAK Matrix® and categorize them as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities and market impact. The study will assist key stakeholders (providers, buyers, and technology vendors) understand the current state of the SCM provider landscape.
In this report, we:
Scope:
The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.
Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception.
In this webinar, our analysts will discuss shifting buyer expectations and the defining characteristics of the outsourcing climate in 2023 from an APAC-focused lens.
We will also explore what sourcing leaders are doing to navigate uncertainties across a range of levers, including service provider portfolio shifts, location and talent strategies, pricing and contracting tactics, and engagement models.
Our speakers will discuss:
Who should attend?
Related Content:
Everest Group is a proud sponsor of ProcureCon IT Sourcing, taking place from June 26 – 27, 2023, at the Boston Marriott Copley Place, Boston, MA. Everest Group Partners Amy Fong and Achint Arora will be hosting a Tech Negotiators Workshops at the event titled IT Services – What’s Working in 2023.
For those sourcing global services, the last few years have been a roller coaster, with talent shortages leading to previously unheard-of mid-contract cost increase requests. Join Everest Group analysts and your peers to talk about how buyers are successfully managing costs, talent, and locations decisions in IT services. We’ll discuss the following questions, plus your own challenges:
Hosted by:
Where
Boston Marriott Copley Place, Boston, MA
Speakers
Join Everest Group’s Vignesh Kannan and other experts for a discussion in a webinar titled, Accelerating Change: CFO Priorities, Digital Trends, and Transformation Strategies for Finance & Accounting.
The speakers will touch on the following key discussion points:
View the event on LinkedIn, which was delivered live on Tuesday, June 20, 2023.
The rise of generative AI (GAI), particularly ChatGPT, has captured significant attention, and many companies are actively exploring ways to leverage the transformative technology. 
Watch for a free-flowing discussion as we explore the potential benefits, challenges, and considerations of incorporating GAI into the sourcing landscape. 
We discuss current and future use cases, best practices, and strategies for effectively leveraging GAI to improve processes such as supplier identification, market research, contract analysis, risk assessment, and more. Sourcing professionals should attend this session to learn how to utilize this fast-evolving technology – and what to watch out for.
What questions did the event answer for the participants?
Supplier diversity has become more than a compliance necessity as companies realize that intentionally including diverse outsourcing partners in their portfolios can improve business outcomes and positively impact society. Read on to learn about six benefits of supplier diversity that sourcing and procurement professionals should take advantage of.
Join our virtual roundtable to hear thought leaders and Everest Group experts explore the best practices that sourcing leaders follow to measure the impact of supplier diversity programs, report on key metrics, and align supplier diversity efforts with business goals, Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers.
For many sourcing organizations, Environmental, Social, and Governance (ESG) considerations have become more visible criteria in selecting strategic suppliers. While supplier diversity programs have been in place for years, they have captured the spotlight recently due to rising societal awareness and investor and customer pressure. Businesses are supporting supplier diversity to advance their culture of workforce inclusivity, demonstrate social responsibility, improve brand image, and increase supply chain competitiveness.
US legislation defines supplier diversity as the practice of intentionally sourcing goods and services from businesses that are at least 51% owned and operated by individuals from traditionally underrepresented groups, such as women, people of color, veterans, LGBTQ+ individuals, and people with disabilities. Let’s explore the unique attributes a diverse supplier portfolio offers, which sourcing professionals should consider to ensure greater inclusivity and a stronger supplier base.
Drives cost savings: By expanding the group of potential suppliers and encouraging competition, an inclusive procurement strategy can increase product quality while reducing costs. Additionally, inclusiveness can strengthen supply chains’ adaptability and resiliency by presenting more sourcing choices, providing a significant benefit in these turbulent times. Also, diverse service providers that are relatively smaller can potentially have lower overhead costs compared to their peers and reduced transportation costs due to their local presence, making them more agile in their offerings.
Enhances innovation: Including diverse suppliers in an outsourcing portfolio can enhance innovation by bringing in new perspectives and ideas. For example, GEP, a minority-owned US-based procurement consultancy firm, received the 100 CPO Forum Awards 2022 from the United Arab Emirates along with GIG Gulf, one of the largest insurance groups in the Middle East. The two teams were recognized for their collaborative efforts in standardizing and transforming source-to-contract processes and operations at GIG Gulf using GEP’s unified procurement tool GEP SMART, when they received this award in Best Technology Partnership – Best Use of Digital Technology category. The 100 CPO Forum Awards honor international businesses for their creative supply chain and procurement accomplishments that improve organizational adaptability, efficiency, and resilience.
Improves corporate social responsibility: Having a diverse supplier base demonstrates a company’s commitment to corporate social responsibility and can enhance its reputation. Many stakeholders are scrutinizing corporations’ diversity, equity, and inclusion results as they prioritize the good enterprises can do for the community. he supply chain, communities, and a company’s brand are strengthened when visibly working toward shared objectives of supplier diversity and CSR.
Meets customer expectations and generates market credibility: Customers are increasingly expecting companies to prioritize diversity and inclusion in their supply chain. Large companies such as Johnson & Johnson not only share how much money they spend annually in each diversity category, but they have also made supplier diversity a key component of their overall corporate mission. Among other initiatives, Toyota has a dedicated Facebook page for supplier diversity and distributes a quarterly newsletter about supplier diversity. These leaders have introduced a diverse range of suppliers as part of their businesses.
Generates employment opportunities for disadvantaged communities: The National Minority Supplier Diversity Council reports that certified minority business enterprises (MBEs) generate $400 billion in economic output, which has led to creating and preserving 2.2 million jobs and $49 billion in annual revenue for local, state, and federal tax authorities. And those numbers are steadily increasing.
Aligns with government policies: Including diverse suppliers can help companies meet government goals and requirements. According to a report by the Small Business Administration (SBA), companies that support supplier diversity are more likely to win government contracts, as federal, state, and local governments have established programs and goals to support minority-owned and women-owned businesses.
Supplier diversity goes beyond meeting compliance requirements; it is a strategic imperative that offers tangible benefits. By intentionally including diverse suppliers in their outsourcing portfolio, companies can achieve multiple benefits. These include driving cost savings through increased competition and adaptability, enhancing innovation through new perspectives and ideas, and improving corporate social responsibility and reputation. Companies can also better meet customer expectations and generate market credibility, create employment opportunities for disadvantaged communities, and demonstrate their alignment with government policies.
Not only does supplier diversity reflect a company’s commitment to inclusivity, the practice also is a pathway to improved business outcomes and positive societal impact. As enterprises continue to prioritize ESG considerations, sourcing and procurement professionals should embrace diverse suppliers in outsourcing strategies.
To discuss supplier diversity further, contact Amy Fong, [email protected], Partner for Sourcing and Vendor Management.
Don’t miss the virtual roundtable as we uncover the key aspects of supplier diversity, Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers.
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