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  • Webinar Deck
    May 18, 2023

    Enterprises in the Asia Pacific (APAC) region are consuming cloud at a faster rate than in other geographies. But as the cloud adoption frenzy cools, enterprises will need to realign their cloud journeys to address the…
  • Provider Compendium
    Nov. 08, 2023

    In the continuously evolving cloud adoption landscape, enterprises are leveraging cloud services to enhance operational efficiency, foster business innovation, and accelerate organizational growth. Current economic headwinds have led to a more cautious approach to adoption, prompting…
  • Thematic Report
    Jan. 21, 2021

    The PricePoint Q3 2020 report identifies and analyzes pricing trends for ITO and BPO deals through a comprehensive analysis of key demand- and supply-side and macroeconomic factors that impact pricing in India and the US. Additionally,…
  • State of the Market
    Dec. 22, 2022

    Enterprise cloud adoption has increased due to the benefits that the cloud offers around growth, experience, efficiency, and resilience. Enterprises in Europe are no longer considering the cloud to optimize costs, enable digitalization, and gain efficiencies,…
  • PEAK Matrix®
    May 29, 2023

    Healthcare enterprises are recognizing the growing importance of Data and Analytics (D&A) in their growth strategies, as data-driven decision-making gains significance. Traditionally, D&A services focused on cost-cutting and operational optimization; however, there has been a shift…
  • PriceBook
    Nov. 11, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • PriceBook
    Nov. 11, 2022

    The PriceBook is an off-the-shelf reference, with internal planning and back-of-the-envelope business cases, which Strategic Outsourcing and Vendor Management professionals can use to support a range of pricing and commercials discussions with service providers. Members can…
  • PEAK Matrix®
    March 02, 2023

    Health plans and payer organizations rely on core administration platforms as the foundation of their operations. These platforms facilitate efficient execution of core operational and administrative functions such as benefits administration, claims processing, member enrollment, claims…
  • State of the Market
    Dec. 22, 2022

    Enterprise cloud adoption has increased due to the benefits that the cloud offers around growth, experience, efficiency, and resilience. Enterprises are no longer considering the cloud to optimize costs, enable digitalization, and gain efficiencies, but to…
  • Viewpoint
    Sep. 25, 2020

    Human Resource Outsourcing (HRO) price managers often struggle to come up with appropriate pricing methodologies and benchmarks for HRO deals. The complexity and diversity of multiple subdomains within HR (such as benefits, learning, and recruitment), geographical…
  • Provider Compendium
    Nov. 24, 2023

    The insurance industry has been relatively slow to adopt digital measures due to regulatory constraints and product complexities. However, carriers are actively embracing change to become risk mitigators. With an exponential rise in claims costs and…
  • Thematic Report
    May 01, 2023

    Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. In recent years, SAP expanded its predominantly on-premise enterprise products to the cloud. In response, providers have invested in…
  • Provider Compendium
    Oct. 13, 2023

    In the continuously evolving cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. As economic headwinds challenge organizations, they are strategically evaluating their cloud modernization investments…
  • Webinar Deck
    April 04, 2023

    2022 was an unusual year for IT procurement category managers, specifically those managing software and cloud investments. We witnessed price hikes across the board from software and cloud providers, accompanied by enterprise budget cuts in anticipation…
  • Provider Compendium
    Aug. 16, 2023

    Healthcare Data and Analytics (D&A) Services Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 35 providers, including their scale of revenue, overview of client base, company overview, revenue split by geography, segment, value chain, and…
  • State of the Market
    April 14, 2023

    With enterprises trying to adapt to changing customer demands and keep up with uncertainties such as the pandemic, geopolitical instability, and macroeconomic conditions, cloud adoption has become table stakes for survival. The proliferation of cloud service…
  • Provider Compendium
    Nov. 21, 2022

    Global macroeconomic conditions indicate the probability of a recession. Despite the resulting cost constraints, enterprise demand for Data and Analytics (D&A) services is on the rise. Enterprises are realizing that data-driven solutions focused on cost optimization…
  • Thematic Report
    July 28, 2022

    There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Pricing model asks are now moving from simple day rates to…
  • Thematic Report
    Sep. 30, 2020

    The PricePoint™ Q2 2020 report identifies and analyzes pricing trends for ITO and BPO deals through a comprehensive analysis of key demand- and supply-side and macroeconomic factors that impact pricing in India and the US. Additionally,…
  • Thematic Report
    July 12, 2022

    With inflation increasing costs and supply chain shortages persisting, CPOs face unprecedented challenges in assuring supply. While you are focusing on solving the immediate challenges of direct materials, you can easily be caught off guard by…

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