All Reports Events Blogs Videos
Showing 275 results
  • Thematic Report
    Nov. 20, 2020

    Market Vista™ report highlights the key trends and developments in the fast-evolving global offshoring and outsourcing market. The study captures the key developments across outsourcing transaction trends, health of GBS centers, location risks and opportunities, and…
  • Provider Profiles
    Dec. 17, 2020

    The global services market is highly dynamic and evolving rapidly, a reality that is reflected in the shift in priorities from cost arbitrage to automation. Third-party vendors are continually assessing their market position and refining their…
  • PEAK Matrix®
    June 28, 2019

    The CXM space is witnessing rapid shift to digitally driven CX, fueled by changing buyer demands. These changes are driving service providers to invest in digital capabilities across the board, instead of focusing on selective capabilities.…
  • Provider Compendium
    July 23, 2021

    Application transformation is an ongoing and continuous process, in which the application’s environment and features constantly evolve based on changing business needs and technology advances. To compete in a digital world, enterprises are not only looking…
  • Provider Compendium
    Feb. 12, 2021

    The Life Sciences (LS) industry has been at the forefront of the COVID-19 response, ranging from carrying out drug trials and vaccine development to producing Personal Protective Equipment (PPE) and ventilators. There has also been a…
  • PEAK Matrix®
    Dec. 10, 2020

    The Life Sciences (LS) industry has been at the forefront of the COVID-19 response, from carrying out drug trials and vaccine development to producing Personal Protective Equipment (PPE) and ventilators. The industry was already growing significantly…
  • Provider Compendium
    May 07, 2021

    Software-driven innovation has helped evolve products, platforms, and processes across multiple domains. However, it has also created multiple challenges for enterprises in the form of: Developing robust and secure products Ensuring speed-to-market, differentiation, and user-experience-centricity Keeping…
  • Thematic Report
    Aug. 31, 2020

    Market Vista™ report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista captures the key developments across outsourcing transaction trends, health of GBS centers, location…
  • Provider Compendium
    Sep. 18, 2020

    The Insurance Analytics & Insights (A&I) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 11 insurance A&I service providers. The research presents the providers’ scale of operations, technology solutions, and delivery locations, along…
  • Provider Compendium
    June 07, 2021

    Everest Group defines Intelligent Document Processing (IDP) as a process that leverages a software product or solution to capture data from documents (e.g., emails, text, PDFs, and scanned documents), categorize it, and extract relevant data for…
  • PEAK Matrix®
    Nov. 11, 2020

    Enterprises’ cloud consumption has experienced a dramatic shift – from an initial skeptical outlook toward the public cloud to going all in on the public cloud – in the last few years. More than 90% of…
  • Provider Compendium
    Aug. 14, 2020

    The Banking BPS – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 31 banking BPS service providers. In it, we present the providers’ scale of operations, technology solutions, and delivery locations, along with Everest…
  • Provider Compendium
    July 31, 2020

    The Healthcare Payer Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 29 healthcare payer operations service providers. In it, we present the providers’ scale of operations, technology solutions, and delivery locations, along…
  • PEAK Matrix®
    July 08, 2020

    The banking BPS market is quite mature, with service providers enjoying client confidence, especially in markets such as the United States and the United Kingdom. Europe and emerging regions such as Asia Pacific, as well as…
  • PEAK Matrix®
    June 30, 2020

    In recent times, insurance Analytics & Insights (A&I) has emerged as a fast-growing, high-potential market. Insurance enterprises are looking beyond traditional data management services to focus on customer experience. To tap into the dynamically changing consumer…
  • PEAK Matrix®
    June 09, 2020

    Consumerism, the rise of digital, margin pressures, regulatory uncertainty, and value-based care are increasingly pushing healthcare payers to rethink their business models. Many payers – especially larger ones with multi-state presence – are strengthening their market…
  • Provider Compendium
    Nov. 20, 2020

    Enterprises’ cloud consumption has experienced a dramatic shift – from an initial skeptical outlook toward the public cloud to going all in on the public cloud – in the last few years. More than 90% of…
  • Thematic Report
    May 15, 2020

    Market Vista report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista captures the key developments across outsourcing transaction trends, health of GBS centers, location…
  • Thematic Report
    Oct. 12, 2020

    Enterprises are embracing cloud services from diverse vendors to get best-in-class services, mitigate risks, and avoid vendor lock-in. This poses a challenge, as every cloud platform is based on its unique, customized architecture, which is not…
  • Provider Compendium
    Jan. 10, 2019

    The Multi-Process Human Resources Outsourcing (MPHRO) Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2019. This report provides comprehensive…

Items per page