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Click the image to expand Retail Space Outsourcing Landscape

“Peter Bendor-Samuel, CEO of Everest Group, an outsourcing research group and consultancy, said the impact of a 50/50 ratio restriction “would be significant” and would raise the cost of the employees by 10% to 15%. New visa restrictions “would cause […]

“Global services exports are growing in 2014, according to recent research from Everest Research,  after a slight decline of year-to-year growth rate in 2013.”  Read More.

Join us at the 2015 Outsourcing World Summit to learn more about the business and social benefits of impact sourcing and how you can integrate impact sourcing into your service delivery portfolio. We will present findings of the research based on […]

The current enterprise shift in strategic intent toward cloud services has major implications for the outsourcing market. I’ve blogged about the implications for the infrastructure outsourcing market. Clearly the strategic shift will also affect application development outsourcing. We see three […]

“Buyers of outsourced services are increasingly antsy, expressing their need for more and better services by switching service providers at renewal time. What’s driving this trend, and how does it impact buyers, providers, and outcomes?” Read More.

Everest Group Partner H. Karthik will speak at the Shared Services & Outsourcing Week in Gurgaon, India. Karthik will present on the topic of “Hybrid sourcing models – Myth and reality of Shared Service Centres adopting hybrid sourcing” sharing findings […]

The ideas are not new – for many years people have been sharing spare capacity or capabilities with each other, for example carpooling, holiday home swaps. etc. New channels, such as Airbnb, which enable sharing on a larger scale, have […]

“Two significant forces are fundamentally altering health plan business models. First, the healthcare industry is grappling with the uncertainty of reform mandates such as the PPACA (Obamacare) and the transition to ICD-10,” said Jimit Arora, vice president at Everest Group. Read […]

Wide-sweeping regulatory reform, consumerization of healthcare, cost consciousness, and convergence of care financing and delivery are driving new IT priorities. DALLAS, Oct. 15, 2014 — Wide-sweeping regulatory reform mandates as well as a new phenomenon of demand consumerization are forcing […]