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Sole-Source Outsourcing | Executive Point of View
As companies look for ways to streamline the outsourcing process, a range of reasons may make sole sourcing a viable, cost- and time-saving option — if applied wisely.
New, smaller buyers are the driving force behind a 14 percent growth in healthcare payer BPO. DALLAS, February 18, 2015 — As the Affordable Care Act boosts healthcare insurance enrollments as well as the number and value of claims, healthcare […]
“Jimit Arora, Vice President of IT Services Research at Everest Group, added that: Renegotiation is driving what I call the anti-incumbency trend. So when the contract comes up for renewal you recognize that you definitely don’t want to be stuck […]
“Business Process Service Delivery Automation (BPSDA) is gaining attention in the buyer community and potentially changing the landscape of the outsourcing industry.” Read More.
Record-to-Report Outsourcing Is Increasingly Judgment-Oriented | Market Insights™
As the share of multi-process R2R BPO contracts increases, there is corresponding growth in outsourcing of judgment-oriented processes Visit the report page
Outsourcing In 2015 – Manila Bulletin | In The News
“There is now more growth globally on industry-specific outsourcing rather than generic process-oriented offerings. In an article in Everest Group written by Peter Bendor-S on Trends Reshaping the Marketplace last December 3, 2014, it mentioned about the tremendous shift to […]
Healthcare ITO accelerates – Professional Outsourcing | In The News
“We anticipate US$9.2 billion in contract renewals in the healthcare provider ITO segment by 2020,” said Jimit Arora, vice president at Everest Group. “Near-term technology adoption will be focused on infrastructure modernization, regulatory compliance and cost-containment outcomes. Medium term, we’ll see […]
Accenture, CGI, CSC and Dell Services are best poised to capitalize on growth. DALLAS, January 19, 2015 — Transaction activity in the provider segment of the healthcare IT outsourcing (ITO) market has been stagnant since 2011, with buyers taking a […]
North American Shared Services & Outsourcing Week – March 9-12 | Event
Everest Group will be at the North American Shared Services & Outsourcing Week in Orlando. Eric Simonson, Managing Partner – Research, will participate on the panel, “Disruptive Technology and Shared Services and Outsourcing: How Are SSOs Preparing for the Next […]
“Combining internal and external sourcing models, intentionally or unintentionally, to deliver global technology and business process services – has become a fairly standard practice among large global enterprises. In fact, in recent conversations with 100+ enterprise-side global sourcing and delivery groups, we heard that their internal […]