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Life sciences stakeholders must adopt integrated services strategy and transform their entire stack of services so that full sourcing portfolio works in tandem. DALLAS, AUGUST 18, 2015 — Having recovered from a sharp dip in 2013, the life sciences industry […]
Get Impact Sourcing Right – Professional Outsourcing | In The News
“According to a recent report by the Everest Group (2014), the impact sourcing market is growing faster (~11% y-o-y) than the overall BPO market. It currently employs around 240,000 people globally with India, Philippines and South Africa contributing close to […]
Our last blog on social media analytics outlined the challenges organizations can face in developing and launching their social media analytics capabilities. The challenges ranged from organizational issues to technology solutions. Given that many organizations channel their social media interactions […]
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Key Investment Themes in Capital Markets Application Outsourcing | Market Insights™
Click the image to enlarge Key Investment Themes in Capital Markets Application Outsourcing (AO) Visit the report page
Enabling Digital Effectiveness in Banking – Professional Outsourcing | In The News
Jimit Arora, Sarah Burnett, and Aaditya Jain explains digital effectiveness in UK retail banking in this special report from Professional Outsourcing. The article covers the important role technology plays in the banking industry and also introduces Everest Group’s Ability | […]
Bank IT Outsourcing Plummeted In 2014 – Banking Exchange | In The News
“IT outsourcing (ITO) in the banking, financial services, and insurance industry witnessed a decline of 5% in number of transactions and a decline of 43% in total value of contracts in 2014, as buyers reduced spend due to high cost […]
Procurement Outsourcing Is On The Rise – Sourcing Innovation | In The News
“Everest Global just released its Annual Report on Procurement Outsourcing, which it called the dawn of a transformational era, where it found that the procurement outsourcing market is growing at a rapid pace (12% year-over-year in 2014) but that it […]
Everest Group – Market Insights – Professional Outsourcing | In The News
“Aftersales services: Leveraging BPO to maximize the cost+value proposition. Aftersales services can contribute as much as 75-80% of an organization’s core business profits, and BPO has emerged as a viable option to tap into its cost-plus-value proposition.” Read More.
“Everest Group said the market grew by 12 per cent last year, reaching $2.2 billion (£1.4 billion), and could grow by the same amount in 2015. It said while cost and spend reduction are still important, buyers are increasingly seeking new […]