PEAK Matrix® (2)

Advanced materials & coatings (2) Africa (3) Agentic AI (10) AI platforms (3) AIOps (4) Analytics (5) Artificial intelligence (AI) (7) Australia/New Zealand (2) BPaaS (4) Build-Operate-Transfer (BOT) (2) Business outcomes (1) Business Process Outsourcing (BPO) (13) Cards & payments (16) Centers of Excellence (COE) (2) Central & Eastern Europe (8) Central America & Caribbean (1) Chemistry (2) ClimateTech (2) Clinical & care management (1) Cloud computing (1) Commercial banking (17) Consumer health (1) Consumer/retail banking (2) Contact center operations (4) Contact Center-as-a-Service (CCaaS) (2) Conversational AI (2) Customer experience management (CXM) (28) Customer feedback & satisfaction (CSAT, NPS, CES) (3) Data management (1) East Asia (1) Energy (2) Energy storage (2) Engineering (2) Finance & accounting (2) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (6) Financial market infrastructure (1) Financial risk (1) Generative AI (GenAI) (6) Gig/contractor (1) Global Business Services (GBS) (3) Global Capability Center (GCC) (2) Global Engineering Center (GEC) (1) Healthcare payment & revenue integrity (1) Impact sourcing (2) India (3) Innovation (2) Intelligent Document Processing (IDP) (8) IT modernization (1) Lending (5) Managed Services (4) Manufacturing engineering (2) Marketing (2) Marketing operations (2) Medical devices/MedTech (2) Middle East (5) Mortgages (5) North America (14) Offshore Development Center (ODC) (1) Order-to-cash (O2C/OTC) (2) Outsourcing (4) Outsourcing strategy (1) Patient access (1) Process automation platforms (12) Process intelligence (2) Process orchestration (2) Recruiting (1) Revenue Cycle Management (RCM) (13) Risk management (1) Service Integration and Management (SIAM) (5) Shared services (1) Smart materials (2) South America (3) Southeast Asia (6) Specialists (1) Start-ups (1) Strategic sourcing (2) Talent management (2) Technology architecture (1) The Philippines (1) Transformation (2) Western Europe (9) Workforce planning (2)

Abbott Laboratories (1) Accenture (4) Adobe (1) Allscripts (0) Amazon Quantum Ledger Database (1) Amazon Web Services (AWS) (1) Amplitude (1) AppLearn (1) AppNavi (1) Apty (1) ArcelorMittal (1) Arkema (1) BASF (1) Bekaert (1) Birlasoft (1) Brightmark (0) Cabot Corporation (1) Capgemini (3) Carbon Clean (1) Carbon Upcycling Technologies (1) CGI (2) Coforge (2) Cognizant (3) CoreStack (0) Cornerstone Guide (1) Corvus Carbon Solutions (1) Datamatics (2) Deloitte (2) Dow (1) Eos Energy Enterprises (1) EXL (3) EY (2) First Graphene (1) Firstsource (2) Form Energy (1) Fractal Analytics (2) Genpact (3) Georgia Power (1) GEP (1) Google cloud Next (1) Google Cloud Platform (GCP) (1) Graphenea (1) Gyde (1) Happiest Minds (1) Haydale PLC (1) HCLTech (3) Hexaware (1) Hexcel (1) IBM (3) Infogain (2) Infosys (3) Knowmore (1) KPMG (2) Kuraray (1) LanzaTech (1) Lemon Learning (1) LG Chem (1) LG Energy Solution (1) LTI (2) Microsoft (1) Microsoft Azure (1) Mitsubishi Chemical (1) Mphasis (2) myMeta (1) Nanocyl (1) NASSCOM (1) Newired (1) NextEra Energy (1) NTT DATA (2) OCSiAl (1) OpenAI (1) Openforce (0) Oracle (1) Oracle Guided Learning (1) Osaka Gas Chemicals Co. (1) Ørsted (1) Parascript (0) Pendo (1) Persistent Systems (3) Prometheus Materials (1) PwC (1) Resonac (1) SABIC (1) Salesforce (2) SAP (3) ServiceNow (1) SGL Carbon (1) Shortways (1) Sonata Software (1) Subscript (0) Svante Systems LLP (1) TCS (3) Tech Mahindra (2) Teijin Aramid (1) Tokai Carbon (1) Toray Industries (1) TTS (1) Unaric Guide (1) Userlane (1) Usetiful (1) UST (1) WalkMe (1) Whatfix (1) Wipro (2) XG Sciences (1) Zensar (2)

Catalyst™ GBS and GCC

Akshay Mathur (1) Harshit Garg (2) Hrishi Raj Agarwalla (1) Ravneet Kaur (2) Sanchita Gupta (2) Yashika Roy (2)