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Posted on April, 18 2024, in Application Services, Artificial Intelligence (AI), Cloud and Infrastructure Services, Cybersecurity, Data and Analytics, Digital Services, Digital Workplace, Enterprise Platform Services (EPS), Interactive Experience (IX) Services, Sustainability Technology and Services, Banking and Financial Services Information Technology, Payer and Provider Information Technology, Insurance Information Technology, Clinical Development Technology, Life Sciences Information Technology, Retail and CPG IT Services, IT and Digital Transformation, IT Services Excellence | Standard, IT Services Excellence | Banking and Financial Services, IT Services Excellence | Healthcare and Life Sciences, IT Services Excellence | Insurance, IT Talent Excellence, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Google Cloud, Other Publications, Complimentary Publications, Reports
In its Google Cloud Next ’24 event, held April 9-11, 2024, in Las Vegas, Google Cloud announced the release of new features under its Modern Infrastructure offering. With this release, Google has st...
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Posted on August, 20 2021, in Trust and Safety, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, State of the Market Report, Other Publications
While online platforms have contributed to a more connected world, they have been riddled with increasing concerns over user safety. Major factors contributing to these concerns include an exponential...
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Posted on June, 25 2021, in Trust and Safety, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Provider Compendium, Other Publications
RELATED RESEARCH:
Content Moderators: Guardians of the Online Galaxy
Trust and Safety – Content Moderation Services PEAK Matrix® Assessment 2021
Everest Group’s Trust and Safety – ...
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Posted on March, 26 2021, in Trust and Safety, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, PEAK Matrix®, Other Publications
The proliferation of user generated content in digital platforms has raised new concerns regarding safety. There has been a spike in misinformation, hate speech, and violent content in the cyberspace,...
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Posted on December, 24 2020, in Marketing Services, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, State of the Market Report, Other Publications
Organizations are shifting focus from traditional marketing models to digital and data-driven marketing. This shift, caused by the global digital disruption, has created a new market with multiple ser...
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Posted on November, 27 2020, in Marketing Services, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Provider Compendium, Other Publications
Everest Group’s Marketing BPS Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 14 marketing BPS providers. It offers a detailed profile of each service ...
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Posted on August, 28 2020, in Marketing Services, Healthcare Provider, Outsourcing Excellence | Standard, Outsourcing Excellence | BPO, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, PEAK Matrix®, Other Publications
Everest Group defines marketing Business Process Services (BPS) as the implementation of marketing activities – including content management (content production and customization, content marketing ...
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Posted on September, 27 2018, in Application Services, Digital Services, IT Services Excellence | Standard, IT Services Excellence | Banking and Financial Services, IT Services Excellence | Healthcare and Life Sciences, IT Services Excellence | Insurance, Outsourcing Excellence | Standard, Outsourcing Excellence | IT Services, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, General Report, Complimentary Publications, Webinar Documents
On September 27, Everest Group hosted a 60-minute webinar on Contracting for Agile.
Questions addressed in the webinar:
Is broad-based adoption of Agile Development real or hype?
How does Agile ...
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Posted on March, 05 2015, in Cloud and Infrastructure Services, Outsourcing Excellence | Standard, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, General Report, , ,
Executive Summary
Everest Group has observed that cloud pricing is one of the least understood and most troubling aspects of cloud sourcing. Cloud pricing varies significantly across providers and en...
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Posted on March, 19 2014, in Human Resources, Recruitment, Outsourcing Excellence | Standard, Outsourcing Excellence | Banking and Financial Services, Outsourcing Excellence | Healthcare and Life Sciences, Outsourcing Excellence | Insurance, Viewpoint, ,
Introduction
Price benchmarking should be used as a constructive tool to align the commercials and underlying drivers to market norms. However, if not carried out in a structured and well thought-out...