Other Industries

We cover the Energy & Utilities, Manufacturing, Telecom, Travel & Hospitality, Technology and others across sourcing models and geographies, providing a holistic view of industry-specific processes and technologies as well as functions common to other industries

Our Coverage

Our data and analysis of energy & utilities, manufacturing, telecom, travel & hospitality, technology, and other industries spans all geographies and sub-segments. Our research provides focused and up-to-date insights on the trends and best practices in each of these industries

 

Industry relevance

Our research capabilities allow us to serve clients across a wide range of industry-specific needs. Understanding how business context influences a global services strategy is an important consideration.

The following types of custom decision support offerings can be applied to your specific industry

Global In-house Centers (GICs)

The Global In-house Center (GIC) model continues to grow rapidly and is evolving in multiple ways. GICs are playing a broader role (beyond the delivery mandates) in the global sourcing models of their respective organizations, bringing more power and accountability to them

 

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Location Optimization

Whether you are seeking to set up a new delivery center or evaluating your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

 

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Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

 

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global services reports and research from Everest Group

Published Reports

Our Market Vista offering regularly tracks developments in major industry segments, including outsourcing transactions and Global In-house Center delivery center set-ups for each industry. All of our major reports and data sets contain industry-specific breakouts. Market Vista industry reports can be found at the following links:

 

Energy & Utilities Industry Market Vista reports

 

Manufacturing & Retail Industry Market Vista reports

 

Technology Industry Market Vista reports

 

Telecom Industry Market Vista reports

 

Travel & Hospitality Industry Market Vista reports

Recent research from Everest Group Recent Industry Reports

View all

Banking BPS – Annual Deal Trends Report 2019

Globally, banks continue to face diverse challenges – rising regulatory costs, decreasing revenue, low customer satisfaction, and stiff competition fro[...]
See Report

Non-life Insurance Third Party Administrator (TPA) Landscape with Services PEAK Matrix™ Assessment 2019

With low margins and scarce opportunities for organic growth, TPA marketplace has started to a[...]
See Report

Healthcare and Life Sciences – GICs in India Fast-tracking Enterprises’ Digital Agenda

The past three to four years have witnessed a steady increase in the Global In-house Center (GIC) activity in[...]
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Banking BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

Banking BPS market is quite mature, as clients have high confidence in service providers, especially in markets [...]
See Report