Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Banking & Financial Services

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meet changing business needs

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Insurance

The emergence of global connected ecosystems, disruptive business models, sharing economy, and competition from non-traditional players are key drivers of change in the insurance industry.

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Healthcare

Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors

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Life Sciences

Our data and analysis of the life sciences industry spans all its geographies, sub-segments, technology, and operational areas. Our research provides focused and up-to-date insights on the life sciences landscape across pharmaceutical, biotechnology, and medical devices firms

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Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more

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Disruptions in Business Services

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Information Technology Services

Chirajeet (CJ) Sengupta

Partner

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Analyst Spotlight

Manu Aggarwal

Practice Director, Business Process Services

Manu leads the industry-specific practices for the BPS team at Everest Group. He assists clients on topics related to various business processes, delivery optimization, go-to-market strategy and future investments across Banking, Financial Services, Healthcare, and Life Sciences.

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Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

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Abhishek Singh

Vice President, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.

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Recent research from Everest Group Recent Industry Research

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Healthcare and Life Sciences – GICs in India Fast-tracking Enterprises’ Digital Agenda

The past three to four years have witnessed a steady increase in the Global In-house Center (GIC) activity in[...]
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Banking BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

Banking BPS market is quite mature, as clients have high confidence in service providers, especially in markets [...]
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Sedgwick to Acquire York: The Race to Scale in the US TPA Industry Intensifies

On July 8, 2019, Sedgwick, a leading US-based TPA, announced it plans to acquire another US-based risk and claims managem[...]
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Next-generation IT Infrastructure Services in Insurance PEAK Matrix™ Assessment 2019 – Laying the Foundation for the Digital-first Insurer

The rapid pace at which insurers are modernizing their ap[...]
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