Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Comprehensive views across sourcing models and locations for leading industries
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Banking, Financial Services & Insurance

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meeting changing business needs

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Banking, BFSI, Cross-Selling

Healthcare & Life Sciences

Healthcare payers, providers and life sciences organizations face a challenging environment of spiraling costs and public scrutiny. Next generation global services can help address the complexity while also providing cost savings opportunities

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healthcare

Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more

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Disruptions in Business Services

The Everest Group Difference

Information Technology Services

Chirajeet (CJ) Sengupta

Vice President

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Analyst Spotlight

Anupam Jain

Anupam Jain

Practice Director, Business Process Services

Anupam manages Everest Group’s BFSI-BPO, Healthcare-BPO and Analytics BPS subscription offerings. He assists clients on topics related to optimizing business process service delivery models, with an emphasis on Financial Services, Life Sciences, and Analytics.

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Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

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Abhishek Singh

Abhishek Singh

Practice Director, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.

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Recent-Research Recent Industry Research

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BFSI GICs: Orchestrating Their Way to Digital Growth

While digital adoption has been part of the strategy of BFSI GICs for some time, its broad-based emergence in the past few years is offering a new [...]
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Capital Markets BPO – Service Provider Profile Compendium 2018

The capital markets BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 16 service pr[...]
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Healthcare Provider BPO – Service Provider Profile Compendium 2018

The healthcare provider BPO service provider profile compendium provides accurate, comprehensive, and fact-based profile snapshots [...]
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Digital Effectiveness in Retail Banking | Pinnacle Model™ Assessment 2018: Journey of North American Banks to Build SUPER Experiences

Disruption in technology is leading to disintermediation in the [...]
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