Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Banking & Financial Services

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meet changing business needs


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The emergence of global connected ecosystems, disruptive business models, sharing economy, and competition from non-traditional players are key drivers of change in the insurance industry.


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Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors


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Life Sciences

Our data and analysis of the life sciences industry spans all its geographies, sub-segments, technology, and operational areas. Our research provides focused and up-to-date insights on the life sciences landscape across pharmaceutical, biotechnology, and medical devices firms


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Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more


Disruptions in Business Services

The Everest Group Difference

Information Technology Services

Chirajeet (CJ) Sengupta


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Analyst Spotlight

Manu Aggarwal

Practice Director, Business Process Services

Manu leads the industry-specific practices for the BPS team at Everest Group. He assists clients on topics related to various business processes, delivery optimization, go-to-market strategy and future investments across Banking, Financial Services, Healthcare, and Life Sciences.

Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.


Abhishek Singh

Vice President, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.


Recent research from Everest Group Recent Industry Research

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Life & Annuities (L&A) Insurance Application and Digital Services PEAK Matrix™ 2020 – Conflated Growth and Efficiency Agendas

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Establishing a Strategic Business Case for IT Automation in BFS

Changing consumer preferences and the emergence of born-digital disruptors are rapidly changing the traditional Banking and Financial Se[...]
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Financial Crime and Compliance (FCC) Operations Services – Service Provider Compendium 2020

The Financial Crime and Compliance (FCC) Operations Service Provider Profile Compendium provides accurate,[...]
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BigTechs in Healthcare: Reimagining the Ecosystem

BigTechs such as Amazon, Apple, Facebook, and Google have a track record of disrupting industries such as retail and telecommunications. The tech gian[...]
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