Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Comprehensive views across sourcing models and locations for leading industries
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Banking & Financial Services

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meet changing business needs

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Insurance

The emergence of global connected ecosystems, disruptive business models, sharing economy, and competition from non-traditional players are key drivers of change in the insurance industry.

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Healthcare & Life Sciences

Healthcare payers, providers and life sciences organizations face a challenging environment of spiraling costs and public scrutiny. Next generation global services can help address the complexity while also providing cost savings opportunities

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Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more

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Disruptions in Business Services

The Everest Group Difference

Information Technology Services

Chirajeet (CJ) Sengupta

Vice President

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Analyst Spotlight

Anupam Jain

Anupam Jain

Practice Director, Business Process Services

Anupam manages Everest Group’s BFSI-BPO, Healthcare-BPO and Analytics BPS subscription offerings. He assists clients on topics related to optimizing business process service delivery models, with an emphasis on Financial Services, Life Sciences, and Analytics.

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Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

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Abhishek Singh

Abhishek Singh

Practice Director, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.

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Recent-Research Recent Industry Research

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Capital Markets IT Annual Report Part 1 - Platformification Wave Disrupting Buy-Side

Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-[...]
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Capital Markets IT Annual Report Part 2 - Data and Intelligence Transforming Customer Experiences for Sell-Side

Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth[...]
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Capital Markets IT Annual Report Part 3 - Building Digital Market Infrastructures

Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-gen[...]
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Securing Digital Experiences in Banking and Financial Services – State of Digital Identity Services Market

Banking and Financial Services (BFS) firms are looking to create a secured, ubiquitous, per[...]
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