Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Banking & Financial Services

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meet changing business needs

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Insurance

The emergence of global connected ecosystems, disruptive business models, sharing economy, and competition from non-traditional players are key drivers of change in the insurance industry.

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Healthcare

Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors

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Life Sciences

Our data and analysis of the life sciences industry spans all its geographies, sub-segments, technology, and operational areas. Our research provides focused and up-to-date insights on the life sciences landscape across pharmaceutical, biotechnology, and medical devices firms

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Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more

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Disruptions in Business Services

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Information Technology Services

Chirajeet (CJ) Sengupta

Partner

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Analyst Spotlight

Manu Aggarwal

Practice Director, Business Process Services

Manu leads the industry-specific practices for the BPS team at Everest Group. He assists clients on topics related to various business processes, delivery optimization, go-to-market strategy and future investments across Banking, Financial Services, Healthcare, and Life Sciences.

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Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.

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Abhishek Singh

Vice President, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.

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Recent research from Everest Group Recent Industry Research

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Industry Insights – Capital Markets

The Global Sourcing Adoption Trends reports are new additions to our flagship Market Vista™ offering. These are unique reports that cover enterprise-specific v[...]
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Life and Pensions (L&P) Insurance BPO Annual Report 2019: Digital a Potential Game-changer but Insurers Stuck in Legacy Mode

The L&P insurance industry is being challenged by multiple disruptive f[...]
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Life Sciences Report Card – Outlook for 2019 and Enterprise Initiatives and Service Provider Performance in 2018

In 2018, the Life Sciences (LS) industry continued to struggle with achieving growth [...]
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Guidebook for Blockchain Adoption in Healthcare and Life Sciences: A Compilation of Insights from 40+ Blockchain Projects

Healthcare and Life Sciences (HLS) industry is adopting blockchain technology [...]
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