Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

Banking & Financial Services

Financial institutions face a low-growth business environment and are increasingly looking to global services to cut costs and meet changing business needs


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The emergence of global connected ecosystems, disruptive business models, sharing economy, and competition from non-traditional players are key drivers of change in the insurance industry.


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Our data and analysis of the healthcare industry spans all its geographies, sub-segments, technologies, and operational areas. Our research provides focused and up-to-date insights on the healthcare landscape across payers, providers, PBMs, diagnostic labs, and pharmaceutical distributors


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Life Sciences

Our data and analysis of the life sciences industry spans all its geographies, sub-segments, technology, and operational areas. Our research provides focused and up-to-date insights on the life sciences landscape across pharmaceutical, biotechnology, and medical devices firms


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Other Industries

Whether it is making better use of data, digitizing their business or controlling costs, leading industry segments are pursuing global services as a critical enabler. We offer published reports and custom decision support in: Energy & Utilities; Manufacturing & Retail; Technology; and more


Disruptions in Business Services

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Information Technology Services

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Analyst Spotlight

Manu Aggarwal

Practice Director, Business Process Services

Manu leads the industry-specific practices for the BPS team at Everest Group. He assists clients on topics related to various business processes, delivery optimization, go-to-market strategy and future investments across Banking, Financial Services, Healthcare, and Life Sciences.

Jimit Arora

Jimit Arora

Partner, Information Technology Services

Jimit leads Everest Group’s vertical-specific research programs focused on Banking, Financial Services & Insurance and Healthcare & Life Sciences Technology Services. Jimit assists clients on topics related to Cloud, Infrastructure, Applications and Digital services.


Abhishek Singh

Vice President, Information Technology Services

Abhishek leads Everest Group’s healthcare & life sciences team members. He assists clients on topics related to technology services and platform adoption in healthcare payers, providers, pharmaceutical, and medical devices.


Recent research from Everest Group Recent Industry Research

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Industry Insights – Capital Markets

The Global Sourcing Adoption Trends reports are new additions to our flagship Market Vista™ offering. These are unique reports that cover enterprise-specific v[...]
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Life and Pensions (L&P) Insurance BPO Annual Report 2019: Digital a Potential Game-changer but Insurers Stuck in Legacy Mode

The L&P insurance industry is being challenged by multiple disruptive f[...]
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Life Sciences Report Card – Outlook for 2019 and Enterprise Initiatives and Service Provider Performance in 2018

In 2018, the Life Sciences (LS) industry continued to struggle with achieving growth [...]
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Guidebook for Blockchain Adoption in Healthcare and Life Sciences: A Compilation of Insights from 40+ Blockchain Projects

Healthcare and Life Sciences (HLS) industry is adopting blockchain technology [...]
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