Peer Intelligence

Organizations face many uncertain decisions and can often learn from the approaches of others. With our unparalleled datasets, extensive market access, and analytical capabilities we help organizations avoid mistakes

Domain expertise in pricing, locations, GICs and service delivery technologies

Peer Intelligence Capabilities

To remain competitive in today’s fast changing and dynamic environment, companies must have fact-based market intelligence to make informed decisions, effectively shape their long-term thinking, and support strategic planning. Everest Group’s Peer Intelligence research offering provides fact-based intelligence on peer activity to help orient, strengthen, and reinforce decision-making, minimize risk, and justify near-term recommendations

We Define a company’s peer group at three different levels:

  • Sector: Broad-based aggregation of companies, typically in multiple industries (for example, banking, financial services, and insurance), and often entailing distinct products, services, and business characteristics
  • Industry: Aggregation based on similar products, services, business characteristics, and inherent capabilities. May contain multiple lines of business specific to each industry (for example, capital markets, retail banking)
  • Line of Business: Company specific business segmentation to drive focus and specialization

Enterprises and service providers interested in tracking, deriving insights from, and developing perspectives on key developments in their industry industries and/or peer group companies benefit from our Peer Intelligence services. Our comprehensive suite of offerings help stakeholders become informed and aligned, and make strategic decisions via market intelligence, industry insights, and peer group activity.

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The Everest Group Difference

Global Sourcing

Aditya Verma

Practice Director

Contact Aditya

Our Peer Intelligence Offerings

Sector / Industry Tracking Reports

Research reports containing detailed analyses of sourcing-related developments across a given sector/industry. They provide sector-specific data and insights on transaction activity, Global In-house Center developments, service provider market share, and details on key outsourcing transactions.

Industry Studies

Periodic reports on a specific industry such as pharmaceuticals, or theme, for example, a particular sourcing location, that provide insights on drivers for outsourcing and offshoring, data on sourcing transaction activity, information on current levels of penetration and potential, perspectives on global sourcing adoption, and insights into the service provider landscape.

Custom Engagements

These research initiatives address a client’s unique, specific requirements and business issues. Typical themes covered in these client-customized studies include:

  1. Functional strategies/Location strategies
  2. Delivery model strategies
  3. Strategy case studies: Detailed examples of various scenarios of offshore scale, scope, and penetration, along with ”so-what” analyses

Recent-Research Recent Reports

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Market Vista™ : Q3 2018

Market Vista report provides data and analysis highlighting the key trends and developments in the fast-evolving global offshoring and outsourcing market. Market Vista capt[...]
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Finance and Accounting Digital Augmentation Suite (F&A DAS) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2018

As the FAO industry shifts from arbitrage-first to digital-firs[...]
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Banking BPO – Service Provider Profile Compendium 2018

The banking BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 17 service providers in the m[...]
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AIOps – IT Infrastructure Services for the Digital Age

The infrastructure services landscape is undergoing a significant shift, driven by digitalization. Organizations need to reimagine the current [...]
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