Moving Toward the New Era of Corporate Learning – Learning Services Market Report 2020

Many organizations are looking to undergo digital transformation to enhance their business outcomes. However, the true potential of adopting next-generation technologies can only be fully realized if the organization’s employees are ready to embrace these changes. The learning services (outsourcing) market is witnessing an increasing demand from buyers of all sizes. The factors responsible for this change are the need to upskill and reskill employees in line with the changing business needs, and simultaneously enhance employee engagement to increase productivity. As more buyers look to outsource parts of their learning and development activities to providers, the learning services market is likely to continue to grow at a significant pace.

In this report, we analyze the trends, drivers, and key investment themes of the learning services market. We focus on:

• Key changes that have had an impact on talent management
• Service providers’ response to those changes and the key investment themes in the market
• Analysis of the market in terms of industry, geography, and key adoption trends among enterprises