Virtual Events
Join us on our webinars and virtual roundtables for insights that help you make important decisions with confidence
Join us on our webinars and virtual roundtables for insights that help you make important decisions with confidence
May 09, 2019
60-minute webinar held live on Thursday, May 9, 2019 | 9 a.m. CDT, 10 a.m. EDT, 3 p.m. BST, 7:30 p.m. IST Download the Presentation Do you know what you don’t know? The method and manner of pricing outsourcing deals never stops changing. Some trends are rapid and significant – and others simply incremental. Join us as we explore the [...]
April 03, 2019
Session held live on Wednesday, April 3, 2019 | 11:00 a.m. EST | Hosted by Genpact with featured speaker, Manu Aggarwal, Practice Director, Everest Group View the Recorded Session For many risk and compliance executives in the banking industry, high false positive rates and investigation inefficiencies are still their biggest pain points. Meanwhile, the pressure to fight financial crime, cut [...]
March 07, 2019
60-minute webinar on Thursday, March 7, 2019 | 9 a.m. CST, 10 a.m. EST, 3 p.m. GMT, 8:30 p.m. IST Download the Presentation Digital adoption is changing the services marketplace – and procurement and sourcing teams must understand the many implications. With their potential to improve both customers’ and employees’ experiences, digital platforms are quickly becoming today’s lead value driver [...]
February 27, 2019
Originally presented live on Wednesday, February 27, 2019 This 18-minute on-demand webinar is the second in a series of brief, targeted sessions designed to help service delivery leaders set up leading, effective, and successful delivery centers. As enterprises increasingly adopt the Shared Services Center (also known as Global In-house Center or GIC) model, they often grapple with questions regarding the [...]
February 26, 2019
Webinar held on Tuesday, February 26, 2019 | 9 a.m. CST, 10 a.m. EST, 3 p.m. GMT, 8:30 p.m. IST Download the Presentation The global sourcing market seems to be increasingly dynamic these days, driven in no small part by the development of disruptive technologies and the resulting transition from an arbitrage-first to a digital-first model. These changes are impacting [...]
January 31, 2019
Complimentary 60-minute webinar held on Thursday, January 31, 2019 | 7 a.m. CST, 8 a.m. EST, 1 p.m. GMT, 6:30 p.m. IST Download the presentation Preview of the findings and insights we’ll be discussing: How does your approach to Shared Services (or Global In-house Center) talent create cost, operational, and strategic impact? How do best-in-class GICs acquire talent with niche [...]
December 13, 2018
Complimentary 60-minute webinar held on Thursday, December 13, 2018 | 9 a.m. CST, 10 a.m. EST, 3 p.m. GMT, 8:30 p.m. IST Preview of the findings and insights we’ll be discussing: Talent – finding, retaining, upskilling/reskilling – is a hot topic; we’ll share insights into the real business impact of the talent challenge Business growth is also top of mind [...]
December 06, 2018
Originally presented live on Thursday, December 6, 2018 This 25-minute on-demand webinar is the first in a series of brief, targeted sessions designed to help service delivery leaders set up leading, effective, and successful delivery centers. This must-see session addresses how to: • Articulate business objectives, the center’s role, and its anticipated business impact • Evaluate setup options, including location, [...]
December 05, 2018
Wednesday, December 5, 2018 | 11:00 a.m. EDT | Hosted by Cognizant with featured speaker, Chirajeet Sengupta, Partner, Everest Group Banking will remain relevant in the coming years, but banks as we know them may not. This is due to a new consumption paradigm, compelling banks to pivot from banking-as-a-product to banking-as-a-lifestyle. As banks evolve beyond selling products to selling [...]
November 29, 2018
Complimentary 60-minute webinar held on Thursday, November 29, 2018 Intriguing research findings we’ll address: Enterprises are moving away from input-based pricing in both BPO and ITO contracts … but how, what, why, when and where? We’ll share the details One of the key drivers of positive business outcomes is who initiated the move to outcomes- and outputs-based pricing, but [...]
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