We assist enterprises in setting up their shared services centers – also known as Gobal In-house Centers (GIC), captives, or Global Business Services (GBS) – through a range of services, including strategy and operating model design, location selection, business case development, and implementation program management (PMO) support. Our research-informed approach helps clients make the right decisions across the key elements of their delivery center.
Our GBS / shared services setup on-demand webinar series helps service delivery leaders set up effective shared services centers. These brief, targeted programs share our best practices for crafting and executing an implementation strategy with insights into how to optimize your time, effort, and investments to achieve desired objectives.
The five-part series covers all aspects of delivery center setup:
As enterprises increasingly adopt the shared services center model, they often grapple with questions regarding the key set-up elements. This 18-minute on-demand webinar covers topics to answer these questions.
This 9-minute on-demand webinar focuses on one "do" and one "don’t" in the three key stages of establishing a delivery center. While there are many practices to consider, this session covers the ones which maximize the odds for success.
Ways to engage with us
For those with the resources and skills to advance their journeys, yet would benefit from external intelligence and expertise to inform their strategies.
For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.
For those who can design and drive their journey but need consistent support in advancing outcomes.
For those who may not have the expertise or resources to navigate portions of their journey.
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