Complimentary Insights on 2022 BPS Strategy

If you are a BPS strategy or category, or a GBS leader for an enterprise, please select up to 2 topics from the list below that are relevant for your 2022 BPS plan. An Everest Group analyst will reach out shortly to provide insights on those chosen topics.

  • Driving intelligent automation at scale
  • Strategic review approach to evolve your BPS engagement
  • Emerging best practices in the use of contingent workforce
  • BPS service provider assessment / perspectives in one BPS functional area
  • Benchmark 3-4 SLA/KPIs for any one BPS function
  • Emerging locations for BPS

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