Category: Shared Services / Global In-house Centers (GICs)

Customer Experience Is at the Center of Key Automotive ER&D Investments | Market Insights™

April 13, 2021

Automotive ER&D

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Top Strengths/Differentiators for the GBS Model for 2021 | Market Insights™

February 18, 2021

GBS model

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Expected Changes to GBS Talent-Related Performance Metrics in 2021 Compared to 2020 | Market Insights™

February 18, 2021

Talent-related performance metrics

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Top Expectations from the GBS Model Going into 2021 | Market Insights™

February 17, 2021

GBS

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Cost Excellence Is a Key Priority | Market Insights™

January 22, 2021

Cost Excellence
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Cost Optimization Case Study: Client Saves Additional 10% | Market Insights™

January 22, 2021

cost optimization

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Organizations Are Shifting How They Benchmark Costs | Market Insights™

January 22, 2021

Benchmark costs

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Internet of Things in Automotive Global Business Services | Market Insights™

December 8, 2020

Internet of Things

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Onshore Global Business Services Centers on the Rise in Europe | Market Insights™

September 21, 2020

onshore global business services centers

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Increasing CXM WAHA Adoption Post-COVID | Market Insights™

September 17, 2020

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