Offshoring in Life Insurance BPO | Market Insights™
February 28, 2018
Although offshoring is the predominant delivery model among L&P insurance BPO active contracts, the degree of offshoring within the L&P segment varies by process
Although offshoring is the predominant delivery model among L&P insurance BPO active contracts, the degree of offshoring within the L&P segment varies by process
Although technologies such as AI, blockchain, and IoT can assist insurers in digital transformation, legacy back-end can be a barrier to the realization of its full potential
Key Factors
Third-party administrators, BPO providers, and BPO providers with TPA capabilities each have something to offer insurance carriers; however, determining the best choice for an individual enterprise depends on specific outsourcing drivers
Strategic imperatives and technology enablers to transform current insurers for the future
InsurTech Trailblazers: Claims Management
InsurTech Trailblazers: Policy Administration
InsurTech Trailblazers: Underwriting
InsurTech Trailblazers: Sales & Distribution Channel Management
InsurTech Trailblazers: Product Development
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